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Jabra CRUISER2 Support Question

Jabra CRUISER2 Support Question

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Question posted by mikejmurphymjm on February 7th, 2012

Jabra Cruiser2 Setup Problem

When Jabra Cruiser2 is powered on ( non FM Mode ) it plays music.. Like startup music or something !! Can this music be switched off in any way ? I do not wish to use the FM function if possible ( but I may have to I suspect ). Inbound calls work fine and are answered fine and audio is fine at both ends. Outbound calls however do not enable hearing called party at all, ( almost as if it has not automatically transferred to unit ) though they can hear me fine.  When you dial out on the phone, the music is muted & the call is placed by phone but I hear no sound from the Jabra unit's speaker. Any suggestion ? I have not been able to get a response at all from Jabra Technical support so far. Mike

Current Answers

Answer #1: Posted by JabraSupport on February 8th, 2012 7:36 AM
This answer was accepted by the poster of the original question.
JabraSupport

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The Jabra Cruiser2 doesn't "play music" on its own - it doesn't have music (other than simple tones) in its firmware.  I suspect it's playing music that's stored on your phone.  I would suggest resetting both devices:

Remove the Cruiser2 from the paired device list in your phone's Bluetooth menu.  Turn your phone off and remove its battery for 15 seconds.  Reset the Jabra Cruiser2 by turning it ON and pressing Answer/End, Vol+ and the FM button simultaneously until you hear it go into pairing mode.  Turn the unit OFF.  Turn your phone and Cruiser2 ON and pair the two devices again.  This should resolve the issue.

If you continue to have any problems, contact Jabra's Product Support Group by calling 800-327-2230 or email them at [email protected].

Related Jabra CRUISER2 Manual Pages

User manual - Page 2

english Contents THANK YOU 2 ABOUT YOUR JABRA CRUISER2 2 WHAT YOUR SPEAKERPHONE CAN DO 3 GETTING STARTED 4 CHARGE YOUR SPEAKERPHONE 4 TURNING YOUR SPEAKERPHONE ON AND OFF 5 PAIRING IT WITH YOUR PHONE 5 CONNECTING WITH ... HOW TO 7 WHAT THE LIGHTS MEAN 9 ADDITIONAL FEATURES 9 TROUBLESHOOTING & FAQ 13 Need more help 14 Taking care of your Speakerphone 14 Glossary 15 Jabra CRUISER2 1
User manual - Page 3

This instruction manual will get you enjoy it! ABOUT YOUR JABRA CRUISER2 A Answer/end button B Volume up C Volume down D Mute button E FM Button F On/off switch G Charging port H FM status icon I Connection status icon J Call status icon K Battery status icon L Visor clip A B C L H IJ K FM E VOL + I D O F G MUTE Jabra CRUISER2 2 We hope you started and ready to make the most of...
User manual - Page 4

... status, call status, connection status, FM status - e-SCO for streaming music - WHAT YOUR SPEAKERPHONE CAN DO english Your Jabra CRUISER2 lets you do all this: -... Answer calls - End calls - Reject calls* - Voice dialing* - Mute - Third party calling* - Transfer calls - Night Driving Mode...
User manual - Page 5

... the Battery Status Icon will light up red while charging. Jabra CRUISER2 can be charged outside your car's power outlet. MUTE jabra VOL + Jabra CRUISER2 4 The answer/end button on the speakerphone performs different functions depending on your mobile phone (refer to the manual for two hours before using your speakerphone: 1 Charge your speakerphone 2 Activate Bluetooth on how...
User manual - Page 6

...Jabra CRUISER2 5 TURNING YOUR SPEAKERPHONE ON AND OFF - Tap answer/end button to turn on your device at least once a month. it is in pairing mode - Slide the on/off button to mobile phones using a procedure called 'pairing'. do not use... Use only the charger provided in pairing mode - We therefore recommend that you turn the speakerphone on or off FM I O SLEEP MODE When...
User manual - Page 7

... and selecting the option to 'discover' the Jabra CRUISER2 - This usually involves going to a 'setup,' 'connect' or 'Bluetooth' menu on your phone's instruction guide. Turn the speakerphone on the phone. Press and hold the answer/end button for use SELECT OK SELECT Manual pairing mode If you wish to use the speakerphone with the speakerphone. Then repeat...
User manual - Page 8

...* - Double tap the answer/end button when the speakerphone is on the sun visor using the attached clip. Tap the answer/end button on your speakerphone to answer a call . Press the answer/end button. Jabra CRUISER2 7 * Phone dependent MUTE jabra VOL + VOL - For best results, record the voice- For optimal sound quality place the...
User manual - Page 9

... to transfer a call and again to transfer a call . - You can transfer music or any other type of audio to adjust volume via Jabra CRUISER2 - Adjust sound and volume - Play music* - Press FM and volume up or volume down button to adjust the volume level. (In FM mode you hear a beep to turn the lights back on with the...
User manual - Page 10

... phone starts ringing you can switch back and forth between them with two mobile devices The Jabra CRUISER2 supports Advanced MultiUse™ and is capable of having only one of your Jabra CRUISER2 with a press on a call with a double tap. This will dial the number from the last outgoing call FM mode Frequency scanning Language selection Low...
User manual - Page 11

... and press FM button until current language is on www.jabra.com. Jabra CRUISER2 10 PLAY MUSIC Make sure ...use of the caller instead. To change language follow these steps: - When the call . Enter pairing mode by pressing and holdhing the Answer/End button when Jabra CRUISER2 is announced. - When you connect your mobile phone to select a new language. - If your music...
User manual - Page 12

... possible to enter FM mode. Press Volume up /Volume down button will change environment the FM audio quality could potentially be found and announced, tune your car stereo. - Note: The visor clip works as the FM antenna. The FM Status Icon will turn off the voice announcement function. Jabra CRUISER2 11 CHANGING FM FREQUENCY When you to transmit calls and music...
User manual - Page 13

Jabra CRUISER2 12 english USING THE FM TRANSMITTER WHEN VOICE ANNOUNCEMENT FUNCTION IS OFF If voice announcement function is turned off you are now ready to transmit calls or music ... enter FM mode. Note 1: While changing frequencies the FM Status Icon flashes every 1 second. Manually turn your mobile phone and speakerphone. - The default frequency channel is possible to www.jabra.com...
User manual - Page 14

... with other Bluetooth devices that is sensitive to work with no major objects in the way (walls, etc.). I cannot use Reject call, call hold and voice dialing are optional features which means it is playing. - Jabra CRUISER2 13 A beep indicates the list was removed from the primary device e.g. Please consult your mobile phone. Bluetooth is...
User manual - Page 15

... radio. The sensitivity of the search function on your speakerphone when using the search function on your Speakerphone - Jabra CRUISER2 14 english I can shorten battery life and may also degrade performance. - In urban areas it is in manually. - High temperatures may affect operation. If not tune in TA (Traffic Announcement) mode, switch TA off and safely protected...
User manual - Page 16

.... 5. Standby mode is when the Jabra CRUISER2 is passively waiting ...ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). In order to pair it with your mobile phone, the speakerphone goes into standby mode. Dispose of the product according to local standards and regulations. www.jabra.com/weee Jabra CRUISER2...
User manual - Page 17

...Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of GN Netcom A/S. All other trademarks included herein are the property of such marks by...trademarks included herein are the property of GN Netcom A/S. MADE IN KOREA Type: HFS002 www.jabra.com 81-03272 B Jabra® is a registered trademark of such marks by GN Netcom A/S is under license. ...
Datasheet - Page 1

... without taking your hands off the wheel. Reasons to choose the Jabra CRUISER2 • Caller's name is announced* • Superior sound with dual mic technology • Simple setup with , its voice will download your mobile every time. The Jabra CRUISER2 will connect automatically with an FM Transmitter and A2DP, which allow you answer, Noise Blackout™...
Datasheet - Page 2

...Flashes rapidly in pairing mode J Call status icon Solid blue during a call D Volume down Tap to turn on and the "0" to do next 2. Play music from Jabra. Install it from...™ dual microphones and a powerful speaker 2. In-car cigarette lighter adapter charger with your Jabra CRUISER2 you are now ready to drive responsibly 3. C A HI J K D B FM I O E F G L...
Declaration of conformity - Page 1

... Ringtved Position: Certification Engineer EN Hereby, GN Netcom A/S declares that the products identified as Jabra Cruiser2 Bluetooth In-Car Speakerphone Type: HFS002 to which this product is in compliance with the following... Denmark Tel. +45 45 75 88 88 CRV No.: 15 06 95 11 www.jabra.com GN Netcom A/S declare under our sole responsibility that this declaration relates is in conformity...
Technical Specification - Page 1

... control, three way calling, music streaming (A2DP), FM transmitter, downloaded phonebook...modes Operating range Paired devices Talk time Standby time Charging time Weight Dimensions, main unit Microphones Speaker Operating temperature Storage temperature Waterproof Rain shower proof AC power supply Charging plug dimensions Jabra CRUISER2 materials Pairing passkey or PIN Features JABRA CRUISER2...

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