Question posted by diyadeedi on August 5th, 2021
Software License Agreement
How can I get out of my software licence agreement? What are the information must be provided for cancellation? Is the rules of license cancellation different?
Current Answers
Answer #1: Posted by rh540640 on August 5th, 2021 1:35 AM
rh540640
Member since:
July 21st, 2021 Points: 201,610
Member since:
July 21st, 2021 Points: 201,610
The rules for licence cancellation differ based on the software: Passport Advantage SW licences are prepaid one-time charges that cannot be cancelled. If no payment is received after 59 days, the auto-renewal of these contracts will be cancelled.
Monthly recurring licences: Please notify us of the cancellation necessity online and provide the following information:
Phone Number
Name of the customer Phone number
Contact information through email
Request for discontinuance
IMPORTANT: As part of the cancellation procedure, ALL copies of Software must be destroyed, and confirmation of this must be included in the notification.
Unless your installed machine has also been removed from usage, you must submit 30 days' notice.
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