Question posted by asiliasmassage on October 29th, 2009

won't let me send emails says currently blocked from sending messages. If you do

I am currently blocked from sending messages. ever time i go to send an email. it says If you don't think you've violated the Windows Live Terms of Use contact customer service support but when i click on the link it is very confusing help

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 6th, 2011 10:01 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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November 19th, 2010

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Sometimes Microsoft may block e-mail accounts because of violations of the Terms of Use agreement. If your e-mail account is blocked, you may receive an error message when you try to send or receive e-mail with that e-mail account.

If you think that your e-mail account has been blocked in error, contact Customer Support and ask to have your e-mail account unblocked:

  1. Go to Windows Live Support.
  2. Under Standard Services, click Windows Live Hotmail.
  3. Type your full name, the e-mail address where you want the reply sent, and the e-mail address of the blocked account.
  4. In the What type of problem do you have? box, select Sign In/Connection.
  5. In the next list, select Unable To Connect.
  6. In the next list, select Other.
  7. In the Be specific when describing your problem box, type:
  • The error message that you received when you tried to send or receive e-mail.
  • Your computer's IP address (Internet Protocol address. A specific address assigned to each computer connected to the Internet, in the form of four numbers separated by dots. For example, 123.45.67.890.) .

 Find your IP address in Windows XP

  1. In the notification area (The area on the taskbar to the right of the taskbar buttons. The notification area displays the time and can also contain shortcuts that provide quick access to programs such as Volume Control and Power Options.) on the taskbar, right-click the connection icon , and then click Status.
  2. Click the Support tab, and then, in the Connection status section, locate IP Address.

8. 

 Find your IP address in Windows Vista

  1. In the notification area (The area on the taskbar to the right of the taskbar buttons. The notification area displays the time and can also contain shortcuts that provide quick access to programs such as Volume Control and Power Options.) on the taskbar, right-click the network icon , and then click Network and Sharing Center.
  2. Under your network connection, click View status.
  3. Click Details, and then look next to IPv4 IP Address.
  4. Complete the optional fields of the form, and then click Submit.

An agent will respond to your request within 24 hours. The more information that you provide, the more quickly and accurately we can diagnose your problem and provide you with a solution.

Hotmail Knowledge Base Results

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  • Search Results
    ... from sending email Latest post: Windows Live JK G, Saturday, January 09, 2010 10 ... Latest post: Windows Live June M, Saturday, December 05 ... Security and Spam protection is being spammed in those strange looking characters? Hotmail Sending Limits About reducing junk e-mail Mail rejected by Windows Live Hotmail for policy reasons 1 - 8 of blocking !!!! their support group...
  • Search Results
    ...'t think you've violated the Windows Live Terms of Use, please contact customer support.) Windows Live Celeste G, Thursday, October 01, 2009 6:08 AM my account is currently blocked from sending messages i dont know why help me titoalexandervelozacalderrama, Monday, July 12, 2010 3:42 AM Help me Please Error: "This account is currently blocked from sending messages Latest post: Windows Live...
  • Search Results
    ...: This account is blocking users from sending emails. computer is currently from sending messages. We use systems to help people recognize your mail as wanted and to make sure that the accounts are experiencing an error message indicating their account/computer is blocked from sending messages for apparent Terms of Use violation. Check all the contacts in your recipients' junk...

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