Sign In Problem

sir, i am using hotmail since lact 4 years but still i have not faced any problem. but suddenly from saturday my account is not signning and showing your account is using other person. so that plese veryfiy . but when i am verfy the account again asking my credit card no and other detail. this is very important for us. i have a lot of work on my email. kindly confirm how i can sign in my account. do the needful

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