When Will I Be Able To Access My Email Account???? It Has Been Several Days!!

It has been several days of my account being "under maintenance" and NO ONE answering questions about what is going on and if anything is being done to fix this issue!!! I use my email account to correspond with my business clients and this not being able to get into my account is SERIOUSLY HURTING MY BUSINESS!!!! I have had this email account for several years....I have extremely patient this last WEEK, but enouigh is enough and I would like some answers!!! My email is [email protected] since I cant get into mine, please send all responses to my girlfriend's [email protected].

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Answer #1: Posted by DreadPirateRoberts on February 27th, 2011 9:51 AM

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DreadPirateRoberts

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There are two ways to reset the Hotmail password. The first involves proving your identity by providing the location information and answering the security question you set at the time of creating the Hotmail account. The second way is to have the password reset instructions sent to your alternate email; hwoever, this works only when this information was supplied at the time of making the Hotmail account.

Additionally, If you cannot change password via conventional methods (ie - through security answer or alternate email address), it first needs to be verified. You can initiate the process of recovering your hotmail account here:
https://windowslivehelp.com/PasswordReset.aspx
When you get your account verified and change the password, it should be changed to at least 7 characters, contain upper and lower case letters, numbers, and a special character.

Answer #2: Posted by DreadPirateRoberts on February 27th, 2011 9:51 AM

DreadPirateRoberts

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