Question posted by 1845Angela on May 11th, 2016

Can I Get A Refund?

5/11/16 picked up glass cocktail table. HOME GOODS men put the table in the truck sideways. The table had a bottom shelf that scratched and scattered the table into pieces. If the table had been laid upside down flat, it could have been pulled out, with the bottom shelf being stable. I shop there all the time and out of $200. I have my recieptAngela Grays.

Current Answers

Answer #1: Posted by Odin on May 12th, 2016 5:35 AM
This answer was accepted by the poster of the original question.
Odin

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If your purchase was damaged in delivery, you're entitled to a replacement or refund. This includes delivery to your truck. If you accepted the delivery to your truck, the issue is a bit more complicated, but very likely you could still get a replacement. See the contact information here: https://www.contacthelp.com/Home%20Goods/customer-service. If necessary, appeal to corporate--see the contact information here: http://www.corporateofficeowl.com/Home%20Goods/Corporate%20Office.


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