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HP df820 Support Question

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Question posted by dachurches on March 4th, 2012

What Are The Real (as Opposed To Published) Video File Specs?

I've tried running videos on the df820b frame they don't work. I made sure the files were mp4 (one of the supported). None of the files ran. They are all short and I made sure they had conventional names (no spaces or symbols, etc.) I converted one to mov format and it runs but no sound. So, before I go through the hundreds of possible options, can someone tell me exactly what the frame requires to run video files with sound? Thanks for any help you can offer. David C

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