HP Scanjet G2710 Support Question
HP Scanjet G2710 Support Question
Find answers below for this question about HP Scanjet G2710 - Photo Scanner.Need a HP Scanjet G2710 manual? We have 2 online manuals for this item!
Question posted by lockwoodlo on May 12th, 2012
How Can I Clean The Underside Of The Scanner Glass Of The Hp G2710 Scanner
The underside of the scanner glass of my HP G2710 scanner is musty and needs cleaning. I see no screws or snap fasteners for opening the scanner. The only links I can find for cleaning the underside of the glass are dead. Can you help me?
Current Answers
Related HP Scanjet G2710 Manual Pages
User Guide - Page 3
... transparent items 12
2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14
3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting...
User Guide - Page 4
... 17 Issues with scanning documents or text (OCR 18 Scanned image is fuzzy ...18 Scanner is scanning items very slowly 18 Scanner glass needs to be cleaned 18
Slides, negatives, and TMA issues 19 The image cannot be enlarged 19 Incorrect ...in Private Households in the European Union .........24
5 Product support Accessibility ...25 HP Scanjet Web site ...25 Getting assistance ...26
Index...29
2
User Guide - Page 5
... and accessories overview • Scanning overview • Change scan settings • Scan pictures and documents • Make copies • Scan film
Where to use the HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner. Click View or print guides. Accessibility
This section describes the accessibility options available with this product from the...
User Guide - Page 6
...open programs for all of the following steps: 1.
Front panel and accessories overview
This section presents an overview of guides is displayed.
4. You can use the same utility to use for your images after they have been scanned. NOTE: If the HP Solution Center icon is the program to use the scanner...Packard
\Scanjet\G4000\. 2. To start a scan: Double-click the HP Solution Center icon...
User Guide - Page 7
For more pages and saves them as a PDF file for basic scanning functions, such as when you want to the HP Scanjet G2710 Scanner only. Scanning overview
Start scanning in this manual. Scanning overview
5
Transparent materials adapter (TMA)
NOTE: This section applies to preview the image before the final ...
User Guide - Page 8
... into one scan • Scan documents • Scan to a PDF file • E-mail a document or picture
6
How to use the scanner
b.
If you scanning? To change the scan settings, open the HP Solution Center and select the device.
To get help with one of your device. Scan pictures and documents
Use the Scan...
User Guide - Page 9
... scanning? Scan multiple pictures with one scan
You can automatically correct your needs. For more information, see Preview a scanned image.
1. The What are you scanning? Under the What are you must be selected. Select Scan originals from the scanner glass. TIP: The HP Scanning software can scan multiple pictures at least 0.25 inches (6 mm...
User Guide - Page 10
NOTE: If you scanning? Place the original face down on the scanner glass, as a PDF file. 1. Click Scan. 5. When prompted, click Yes to scan additional pages, or click No to send the scanned page(s) to HP Scanjet G2710 Photo Scanner only. Scan to a PDF file
NOTE: This section applies to the specified location. Use the Scan to PDF...
User Guide - Page 11
...you use , and then click OK. 5. When you want to change the e-mail program, open the HP Solution Center software from your default e-mail program. E-mail a document or picture
Follow these ...with that you are finished with the first document page or picture, place the next page
on the scanner glass, as an attachment. 1. In the Scan to a supported e-mail program as indicated by the ...
User Guide - Page 12
... items
Scan positives (such as 35 mm slides) or negatives
The transparent materials adapter (TMA) in this model enables you to use the scanner Figure 1-1 Scan slides
10
How to scan two 35 mm slides at one time or two negatives.
Chapter 1
Scan film
NOTE: This section applies to the HP Scanjet G2710 Photo Scanner only.
User Guide - Page 13
... scanning negatives, select Scan negatives using the TMA. If you scanning? Click Scan. 9. Follow the instructions on the scanner, or click Scan in HP Solution Center. 6. Place the negative strip holder back into the slide holder. 4.
Do one or two frames into ...scanning negatives, do not overlap.
• If you want to the default destination. 10. Open the scanner lid. 2.
User Guide - Page 14
... the size that the transparent materials adapter (TMA) or template accepts, place the transparency on the scanner glass, place a white sheet of paper on top of the transparency, and then scan as described in the scanner software to set the scaling to the final size that you select and adjust the scan resolution...
User Guide - Page 15
...directly on the glass. In the HP Solution Center, click Help, and then select the Help section for and maintain the scanner. • Clean the scanner glass • Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner
Clean the TMA with a dry, soft cloth.
HP Scanjet G2710 Photo Scanner • Order maintenance and scanner supplies Occasional cleaning of use and...
User Guide - Page 18
... and
Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. Scanner operation problems
• Scanner will not turn it back on your desktop, and then click Help. A software conflict might be cleaned
16
Troubleshooting b. Click Remove. 5. Choose the HP Photosmart software to work , visit www.hp.com/support or contact HP Customer Support.
The Help system provides...
User Guide - Page 20
... it appeared on the original, especially if the original contains faint or smudged text.
Scanner glass needs to a lower level. Try reinstalling the software using the default install options. Reset the resolution to be cleaned
Clean the scanner glass under the following selections
during scanner setup. Wait for the item to dry thoroughly before scanning another image.
18...
User Guide - Page 21
...image cannot be enlarged
You might be connected correctly. Allow the glass to help resolve issues with a mild
glass cleaner. The TMA does not work at all • No...• Clean the TMA with a dry, soft cloth. The scanned images are reversed. Use Resize to change the size of for transparent materials are dark
• Check to HP Scanjet G2710 Photo Scanner only.
Slides...
User Guide - Page 24
...200-240 V 50 Hz - 4 Regulatory information and product specifications
This section contains regulatory information and product specifications for the HP Scanjet G2410/G2710 scanners and accessories.
• Scanner specifications • Transparent materials adapter (TMA) specifications • Environmental specifications • Recycle and restricted material information • Disposal of...
User Guide - Page 25
...that might require special handling at 0° to 60°C (32° to the HP Scanjet G2710 Photo Scanner only. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Product restricted material
This HP product contains the following Web site: www.energystar.gov
Transparent materials adapter (TMA) specifications...
User Guide - Page 29
...
F
film, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10
front panel buttons about 4 scan from 5 settings 6 troubleshoot 17
fuzzy images, troubleshoot 18
G
glass, clean 13
H
hardware test 15 Help 3 HP Care Pack Services 28 HP Photosmart
settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start...
User Guide - Page 30
... Film button 4 Scan to PDF button 8 Scan to Share button 4 scanner
hardware test 15 reset 15 troubleshoot 16 scanner glass, clean 13 scanner specifications 22 screen reader software 3 settings, scan 6 size specifications, scanner 22 slides, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 software Help 3 scan from 6 settings 6
troubleshoot installation 20...
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