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HP ProBook 6550b Support Question

HP ProBook 6550b Support Question

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Question posted by lisaqibf on September 12th, 2013

Hp Probook 6550b Drivers C/dvd Player Won't Work

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Related HP ProBook 6550b Manual Pages

Installing SATA Drivers on HP Notebook PCs - White Paper - Page 11

... 8440w, HP EliteBook 8540p, HP EliteBook 8540w, HP EliteBook 8740w, HP ProBook 4320s, HP ProBook 4321s, HP ProBook 4420s, HP ProBook 4421s, HP ProBook 4520s, HP ProBook 4720s, HP ProBook 5220m, HP ProBook 6440b, HP ProBook 6450b, HP ProBook 6540b, HP ProBook 6550b: 5) Download and run the "Intel Chipset Installation Utility" for your removable media. When prompted to select the device driver you...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 12

... (for XP32) or c:\sp99999\Winall\Driver64 (for Compaq 325, Compaq 326, HP 425 and HP 625, HP ProBook 4325s, HP ProBook 4326s, HP ProBook 4425s, HP ProBook 4525s, HP ProBook 6445b, HP ProBook 6455b, HP ProBook 6545b, HP ProBook 6555b: 5) Open My Computer and browse to the c:\Windows\System32\drivers directory. c. d. g. A warning that Windows cannot verify that the device is compatible with...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 9

1 Product description Category Product Name Processor Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6555b Notebook PCHP ProBook 6455b Notebook PCHP ProBook 6550b Notebook PCHP ProBook 6450b Notebook PC √ AMD Phenom II Quad-Core Mobile √ √ ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 10

Category Chipset Graphics Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AMD Athlon II Dual-Core Processor √ √ P340 (2.2 GHz, 25W, 1 MB L2 cache) AMD Athlon II Dual-Core Processor √ √ for Notebook PCs P320 (2.1 GHz/ 25W/1 MB L2 cache) Intel Core i7-740QM (1.73 GHz (Turbo up to 2....
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 11

Category Panels Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports dual-display ports through √ √ √ √ docking station Supports HP Privacy Filter √ √ √ √ Supports 16×9 aspect ratio display √ √ √ √ panels 15.6-in, HD, ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 12

... DriveGuard √ √ √ √ 4 Chapter 1 Product description Category Memory Mass storage devices Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC 14.0" HD LED AG with webcam √ √ (1366x768) WWAN 14.0" HD LED BV with webcam √ (1366x768) WWAN 14.0" HD+ LED AG with 64...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 13

...drive Microphone Audio Webcam Modem Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports the following hard drives:...; ● Blu-ray ROM with LightScribe DVD±RW SuperMulti DoubleLayer Drive ● DVD±RW SuperMulti DoubleLayer Drive with LightScribe ● DVD-ROM Drive Supports a 500-GB, 7200...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 14

Category Ethernet Wireless Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Marvell 88E8059 10/100/1000 √ √ network interface card (NIC) 82577LC non-vPro (HM57) √ √ 82577LM vPro (QM57) √ √ Intel Ethernet with ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 15

aspect vs. Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Integrated wireless personal-area √ √ √ √ network (WPAN) options via Bluetooth® module External media ExpressCard/54 slot cards √ √ √ √ ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 16

...8730; √ Supports 8-cell Extended Life Battery √ √ √ √ 8 Chapter 1 Product description Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC RJ-45 (Ethernet, includes link and √ √ √ √ activity lights) Serial √ Stereo headphone √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 17

Category Security Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports 12-cell Ultra Capacity √ √ √ √ Battery Supports HP Fast Charge √ √ √ √ Technology Security cable slot √ √ √ √ Trusted platform module (TPM) 1.2 √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 18

Category Operating system Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled without √ √ √ √ Microsoft® Office: ● Windows® 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 19

Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled with Microsoft √ √ √ √ Office: ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 20

...√ √ √ Office ready restore DVD Certified: √ √ √ √ ● SuSE Linux ● Microsoft Logo (Windows 7 and Windows Vista Premium) 12 Chapter 1 Product description Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Restore Media (OSDVD): √ √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 21

... parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 53

... computer models) 6-cell, 47-WH battery (for use only on HP Compaq 6550b and 6450b computer models) Optical drive (includes bezel and bracket): Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive DVD±RW SuperMulti Double-Layer Drive with LightScribe DVD-ROM Drive Upgrade Bay cradle (not illustrated): For use only...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 59

...drive (for use only on HP Compaq 6550b and 6450b computer models) 613357-...001 128-GB solid-state drive 613356-001 80-GB solid-state drive 625133-001 Optical drive: (includes bezel and bracket): Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive 613358-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 613360-001 DVD...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 71

...in display assembly (includes cable) Fan Heat sink for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory (includes replacement thermal ... on HP Compaq 6550b and 6450b computer models (includes bracket) Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive (includes bezel and bracket) DVD-ROM Drive (includes bezel and bracket) DVD±...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 102

...you are unsure whether the computer is off or in Hibernation, turn the computer on HP Compaq 6550b and 6450b computer models Spare part number 613358-001 613360-001 613359-001 583251-001 613682... the computer with LightScribe DVD±RW SuperMulti Double-Layer Drive DVD±RW and CD-RW SuperMulti Double-Layer Drive DVD-ROM Drive Upgrade Bay cradle: For use only on HP Compaq 6555b and 6455b ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 194

...a Windows 7 Operating System DVD to reboot the computer and repair the operating system. The f11 recovery tool reinstalls the operating system and HP programs and drivers that might prevent Windows from...your operating system and programs using the Windows 7 Operating System Operating System DVD and the Driver Recovery disc (both purchased separately). select Start, right-click Computer, click ...

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