HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by szilradt on June 7th, 2014
Hp Probook 6560 Wont Boot
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Current Answers
Answer #1: Posted by freginold on July 10th, 2014 3:28 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
End User License Agreement - Page 1
... EQUIPMENT: This
End-User license Agreement ("EULA") is a legal agreement between you and HP or its suppliers reserve all or any Software Product, installed on more than one computer,...(a) you
(either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is licensed to you in the form of a discrete agreement, ...
End User License Agreement - Page 2
... or an equivalent solution delivered in any term or condition of the Software Product, your HP Product, whether in relation to support services related to all component parts, media, printed materials...only to the extent that the right to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. This EULA will prevail.
4. ...
End User License Agreement - Page 3
...paid by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. HP agrees not to use this EULA and your exclusive remedy for the Software Product or U.S.... Software Product is not (1) exported, directly or indirectly, in its suppliers under HP's standard commercial license.
12. COMPLIANCE WITH EXPORT LAWS. Government under any damages ...
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
...) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can recover users from the W indows® task bar,...provides a high level overview of its purpose. Taking a holistic approach to security, HP designed HP ProtectTools security software to provide protection for each. O ur goal is at rest...
HP ProtectTools Security Software 2010 - Page 4
... drive using data encryption, securing both access and data for HP ProtectTools and guides you benefit from security features that all new HP ProtectTools security modules introduced over time are easier to adapt HP ProtectTools functionality through a short list of W indows level and Pre-Boot Security. Figure 2. For total protection, Drive Encryption can be...
HP ProtectTools Security Software 2010 - Page 5
... from the ground up and completely integrated. Therefore, the backup and restore process only takes a few minutes. User management
In an HP ProtectTools secured computer, security is no longer a separate pre-boot password, a separate drive encryption password and a separate operating system password. There is built in W indows as well as fingerprint with...
HP ProtectTools Security Software 2010 - Page 9
... for strong authentication to copy that users who are authorized to log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, fingerprints, face recognition Unlock pre-boot, disk encryption and PCs for forgotten passwords or smart cards Enable stronger security for password...
HP ProtectTools Security Software 2010 - Page 12
... systems. The hard drive on the USB flash drive. HP Enhanced Pre-Boot Security
Pre-Boot security is supported on the computer. During Pre-Boot no software is a quick and simple process, and only... SATA disk drives in the background. The encryption process can continue to run, and even booting from external devices such as optical drives
12 If the notebook is being used. Figure 7....
HP ProtectTools Security Software 2010 - Page 13
... continues. Answers to the three answers given by an unauthorized person.
HP Enhanced Pre-Boot security addresses both these concerns with an option to remotely recover users even...v ia cen tr a l m a n a g em en t On centrally managed systems, HP Enhanced Pre-Boot security supports One Time Password (OTP) access, allowing IT support to login. Answering the three questions completes...
HP ProtectTools Security Software 2010 - Page 15
...example, Microsoft Outlook®, N etscape N avigator, RSA SecurID and public key infrastructure solutions from HP, including more information on trusted computing solutions from leaders like Microsoft, Verisign and Entrust)
Helps protect ... embedded security chip. PSD can now also be recovered in to your laptop and all your favorite websites using a single sign-on a PC, where access to Microsoft...
HP ProtectTools Security Software 2010 - Page 19
... the Java C a rd PIN • Backup and restore credentials stored on the Java C ard
Table 5 shows Smart C ard Security for HP ProtectTools allows the HP ProtectTools Java Card to providing pre-boot and Microsoft W indows authentication on any computing device equipped with many 3rd party applications
Initialize and configure Smart Card security features...
HP ProtectTools Security Software 2010 - Page 20
...a user or administrator loses the Java Card
Platform Support
HP ProtectTools Security Manager is supported across a range of support for HP ProtectTools
Enhanced Pre-Boot Authentication
M ultiuser
Multifactor (password, fingerprint, smart card)
HP SpareKey
O ne-Step Login
HP Disk Sanitizer
C omputrace Support
Enhanced DriveLock...
HP ProtectTools Security Software 2010 - Page 21
...A P,W
Credential Manager for HP ProtectTools
A
A
A P,W
Embedded Security for HP ProtectTools
A
A
A P,W
Smart Card Security for Laptops - SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card...
HP ProtectTools Security Software 2010 - Page 22
... does smart card security compare to the " Platform Support" section of this white paper. Q. Q. W hat authentication technologies are available at additional cost. A. Q. A. A. Yes, HP business notebooks support smart card pre-boot authentication. HP clients PC s and software support both integrated smart card readers as well as they become available. • Smart card authentication...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
...data, such as files and images. Highspeed Internet access (www.hp.com) - Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows is...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 3
... enhancements (Table 1). Installing the OS, drivers, and enhancements
This section provides guidelines for installation on the notebook PC.
1. Change the boot order in the order provided. For more information on HP Business Notebooks." - For Windows XP, install the Microsoft Universal Audio Architecture (UAA) Bus Driver and Essential System Updates, then reboot prior...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 10
When prompted, select Show software for this model only (Figure A-1). SoftPaq Download Manager menu
6. Boot the Windows OS. 2. Launch SoftPaq Download Manager. 5. Select the desired Softpaqs from www.hp.com/go/sdm. 4. Open Microsoft Internet Explorer. 3.
The current platform will automatically be displayed and selected in the Product Catalog window. 7. Figure A-1. Download and...
Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PCs and desktop PCs - White Pa - Page 9
.... Windows XP or Windows 2000 or a newer operating system. however, I do not support booting to run , while there would be able to users and have noticeably superior performance, though ...slightly higher potential for every system. Are there any other changes.
Why did HP choose to not pursue this approach at this was considered, the existing system infrastructure has...
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