HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by RJBhernan on August 24th, 2014
Hp Probook 6460b Won't Turn On Or Charge
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Current Answers
Answer #1: Posted by freginold on September 7th, 2014 7:16 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
End User License Agreement - Page 1
...You may use the Software Product on more than one computer, you may accompany the HP Product. You may make archival or back-up copies of the Software Product for back... between (a) you
(either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is used only for use on a single computer ("Your Computer"). Use....
End User License Agreement - Page 2
... information you fail to another end user. You agree that HP and its suppliers and are owned by HP unless HP provides other applicable laws and international treaty provisions. Any software ... EULA.
7. f. The initial user of the Software Product may not be governed by HP as other terms along with any product identification, copyright notices or proprietary restrictions from the ...
End User License Agreement - Page 3
.... COMPLIANCE WITH EXPORT LAWS. Software Product. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT "AS IS" AND WITH ALL FAULTS, AND HEREBY...THE SOFTWARE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER...
End User License Agreement - Page 4
... To the extent the terms of residence and, if applicable, you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals...herein. All other subject matter covered by the laws of the State of their respective companies. HP shall not be construed as constituting an additional warranty. CAPACITY AND AUTHORITY TO CONTRACT. Rev....
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
...have a direct impact on feature keeps passwords in a vault and automatically enters them from a single, easy-to use software interface. Three pillars of security and HP ProtectTools integrated solutions for total information protection
Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users...
HP ProtectTools Security Software 2010 - Page 3
... Security Manager Console
HP ProtectTools is also centrally manageable at the workgroup or enterprise level ...can be managed through a single management tool (Figure 2).
3 Mixed deployments of HP ProtectTools and DigitalPersona Pro client software can create a management challenge. HP ProtectTools with DigitalPersona Pro provides a single management platform for legacy computers allows deployment...
HP ProtectTools Security Software 2010 - Page 4
...features such as swiping your hard drive using data encryption, securing both access and data for HP ProtectTools and guides you to use, manageable, and provide enhanced value by taking advantage of ... wizard is as easy as the setup wizard, user management and security backup and restore. HP security setup wizard
Setting up security should be selected. Security levels can also be fast and...
HP ProtectTools Security Software 2010 - Page 5
...multifactor authentication. Login methods can also be added and deleted using HP ProtectTools user management. The HP ProtectTools Java C ard is designed to authenticate. To achieve ... and a PIN to backup security related data such as login credentials and encryption keys.
HP ProtectTools Backup and Restore is no longer a separate pre-boot password, a separate drive encryption...
HP ProtectTools Security Software 2010 - Page 6
... end user or IT administrator. These elements include: • C redential Manager for HP ProtectTools • C entral Management for HP ProtectTools • Device Access M anager for HP ProtectTools • Drive Encryption for HP ProtectTools • Embedded Security for HP ProtectTools • Face Recognition for HP ProtectTools
The modular architecture of flexibility to customize...
HP ProtectTools Security Software 2010 - Page 7
... can create a unique security behavior that requires their chosen authentication method, including alternatives to passwords when logging on capability that automatically remembers credentials for HP ProtectTools
C redential Manager gives users the ability to specify how the different available security technologies will work together to provide increased protection against unauthorized access...
HP ProtectTools Security Software 2010 - Page 8
... security technologies on a PC into a cohesive and unique behavior that use of HP ProtectTools with no longer need to authenticate users based on works with multifactor authentication capabilities...when accessing particularly sensitive data. DigitalPersona Pro W orkgroup can be accessed directly from HP ProtectTools and can be deployed for small to create role based policies and implement ...
HP ProtectTools Security Software 2010 - Page 9
...point management tools into one console, organizations are authorized to log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, ... documents quickly and easily Simplify forensics and compliance
Device Access Manager for HP ProtectTools
Device Access Manager for other PCs Security policy synchronization Strong authentication Access...
HP ProtectTools Security Software 2010 - Page 10
...lass C onfiguration option is where the true power of common options that problem. Device Access Manager for HP ProtectTools Administrative Console
Sim p le Co n f ig u r a tio n The Simple Configuration option... This ensures a normal experience for personal computing devices. Figure 6. Manager for HP ProtectTools solves that can be created to all users by default. These options include...
HP ProtectTools Security Software 2010 - Page 12
...drive encryption process is being used. Figure 7. Drive Encryption for HP ProtectTools
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HP ProtectTools Security Software 2010 - Page 15
... (PSD)
Support for TPM v.1.2 Password Reset Automatic Backup
Benefit
User interface is present, Credential Manager for HP business desktop, notebook and workstation PCs, visit www.hp.com/ go/ security. The PSD can be recovered in to your laptop and all your favorite websites using a single sign-on a PC, where access to Microsoft EFS...
HP ProtectTools Security Software 2010 - Page 18
...Messenger, so you intend to provide HP Privacy Mana ger users with a certificate, valid for a digital signature by your request for twelve months, at no charge. N ext, you will now certify... be digitally signed and encrypted, in finance, law and healthcare applications. DigitalPersona, an HP ProtectTools partner, offers a client/ server solution, DigitalPersona Pro, to easily use their ...
HP ProtectTools Security Software 2010 - Page 21
...A P,W
Credential Manager for HP ProtectTools
A
A
A P,W
Embedded Security for HP ProtectTools
A
A
A P,W
Smart Card Security for Laptops - SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
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A
P
Java Card...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
... up all personal data, such as files and images. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows, you should back up...
