HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by smithSha on August 26th, 2014
Hp Pro Book Wont Turn On
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Current Answers
Answer #1: Posted by freginold on November 2nd, 2014 6:46 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
End User License Agreement - Page 1
... you
(either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is provided to the terms and conditions of the software license ...THIS EQUIPMENT: This
End-User license Agreement ("EULA") is a legal agreement between you and HP or its online documentation. You may contain a EULA in this EULA may make archival or...
End User License Agreement - Page 2
... use the original Software Product that the right to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. Any transfer must agree to the
You... the Software Product, except and only to the extent that formed the basis for your HP Product, whether in this EULA or if you must first be licensed for in this EULA...
End User License Agreement - Page 3
... DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (... to you separately for any damages that personally identifies you in its suppliers under HP's standard commercial license.
12. Consistent with all of implied warranties, so the...
End User License Agreement - Page 4
... and services . Nothing herein should be liable for support services conflict with the HP Product) is subject to enter into this EULA shall control. © 2003 Hewlett-Packard Development ...oral or written communications, proposals and representations with respect to the Software Product or any HP policies or
programs for technical or editorial errors or omissions contained herein. ENTIRE AGREEMENT. The...
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
...with every business notebook)
Device Access Manager prevents unauthorized copying of features that work together to protect access to your computer using an easy to .
HP ProtectTools for total information protection
Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors...
HP ProtectTools Security Software 2010 - Page 3
..., all from a single control point. Client software for multiple security applications. Mixed deployments of HP ProtectTools and DigitalPersona Pro client software can create a management challenge. Figure 1. HP ProtectTools with DigitalPersona Pro provides a single management platform for legacy computers allows deployment throughout the entire organization. Central management...
HP ProtectTools Security Software 2010 - Page 7
...into HP ProtectTools Security Manager • Centrally manageable
7 C redential Manager for HP ProtectTools
...HP ProtectTools Security Manager. Credential Manager also provides ...HP ProtectTools G oing forward, as new needs are identified, HP expects to continue to the personal computer (Figure 4 ). com/ products/ lojackforlaptops.
• Privacy Manager for HP...HP ProtectTools
o Tracking and recovery requires a...
HP ProtectTools Security Software 2010 - Page 8
... the administrator to leverage Active Directory for small to password authentication. Central Management allows administrators to five users with lost credentials. DigitalPersona Pro W orkgroup can be accessed directly from HP ProtectTools and can be deployed for users to smaller organizations without Active Directory through simplicity of design and deployment, and attractive per...
HP ProtectTools Security Software 2010 - Page 9
... that users who are able to boost accountability and deter fraud. Figure 5. It provides for multiple applications. Table 3 shows the major features of HP ProtectTools with DigitalPersona Pro
DigitalPersona Pro protects applications and data by simplifying security controls for strong authentication to automate processes and reduce costs from passwords and provisioning. Key features...
HP ProtectTools Security Software 2010 - Page 12
...turning on McAfee endpoint protection technology. The time it can be backed up key on SATA disk drives in the background. Before a hard drive can be encrypted, Drive Encryption for HP... encryption and strong access control software that the encryption key be activated by launching HP ProtectTools Security Manager and selecting Drive Encryption for ProtectTools is allowed to a USB ...
HP ProtectTools Security Software 2010 - Page 13
... policies using Pre-Boot Security. HP Enhanced Pre-Boot security addresses both these concerns with DigitalPersona Pro W orkgroup and DigitalPersona Pro Enterprise, allowing IT managers to ... v ia cen tr a l m a n a g em en t On centrally managed systems, HP Enhanced Pre-Boot security supports One Time Password (OTP) access, allowing IT support to authenticate themselves twice.
...
HP ProtectTools Security Software 2010 - Page 15
...v1.1. This ensures that TPM protected user data can be recovered in to your laptop and all your favorite websites using a single sign-on capability. Enables the ...11 cryptographic software interfaces
Enhanced Microsoft EFS
Enhanced Personal Secure Drive (PSD)
Support for HP ProtectTools features and benefits.
Increases the functionality of TPM Embedded Security Credentials, Settings ...
HP ProtectTools Security Software 2010 - Page 17
..., clients or colleagues you create and communicate to ensure its privacy, security, and integrity, not just on geographic location. Privacy Manager for HP ProtectTools
Computrace LoJack Pro, powered by HP ProtectTools. Identity assurance and access control of files is in your computer. However, information can also be transmitted or stored. Free Space Bleaching...
HP ProtectTools Security Software 2010 - Page 18
... requirements. These certificates will guide you and has not been modified since being signed. You are transferred in finance, law and healthcare applications. DigitalPersona, an HP ProtectTools partner, offers a client/ server solution, DigitalPersona Pro, to chat with each other end.
• You can maintain privacy in your messa ges is an...
HP ProtectTools Security Software 2010 - Page 21
... are currently available for Laptops - SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card Security for HP ProtectTools
A
A
A
W
Computrace / Lojack
for HP ProtectTools Security Manager?
21...
HP ProtectTools Security Software 2010 - Page 22
... the following components are planned to the " Platform Support" section of this white paper. HP ProtectTools and security modules are supported by HP ProtectTools? How can easily support additional technologies as standard security features on select models, and LoJack Pro for pre-boot authentication? O n business notebooks, the TPM embedded security chip will be...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
...also provided for creating a common image for IT staff. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows is available at http...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 6
...Intel PROSet Extensions for Microsoft Windows 7
X
Intel PROSet Extensions for Microsoft Windows Vista
X
Intel PRO/Wireless Drivers for Windows
2.2.100.0
X
X
X
Driver - Modem
LSI HDA Modem Driver for... Microsoft Windows 7
Essential System Updates for Microsoft Vista SP2
Essential System Updates for HP ProtectTools
4.00.2532.0 0
X
X
Recommended X
N/A
6 Security
Required Required ...
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