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HP ProBook 6450b Support Question

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Question posted by butterflybabe72 on July 8th, 2015

Can't Get Past Finger Print It's A Used Pc

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Answer #1: Posted by OldOwl on July 8th, 2015 9:43 PM
This answer was accepted by the poster of the original question.
OldOwl

Member since:
March 25th, 2013

Points: 266,840
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Hi.

The problem is actually quite simple to solve, once you know where to look of course.
It does not involve Group Policy settings - even though the setting can be controlled via that approach, but its not per default.

Goto: Control Panel\All Control Panel Items\Biometric Devices
Click: Change Biometric Settings
Click both:
Allow users to log on to Windowsd using their fingerprints
and
Allow users to log on to a domain using their fingerprints
Restart the computer.
Click: 'Switch user' at the log on screen and choose the fingerprint icon (this of course requires you to first have added a set of fingerprints to your account)
Swipe your finger. At this point nothing happens (or at least it didn't for me). The screen remained active with the fingerprint icon and a password field.
Now type your password and your'e logged on (I guess this i a final security measure to validate the account against the AD).
Now restart your computer and voila! your fingerprint is accepted and password no longer required.

Hit "Accepted" and/or "Helpful" if I have helped you. I would be humbled. Have a great day. Thanks for using HelpOwl!

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