HP ProBook 4320s Support Question
HP ProBook 4320s Support Question
Find answers below for this question about HP ProBook 4320s - Notebook PC.Need a HP ProBook 4320s manual? We have 3 online manuals for this item!
Question posted by begahmed on June 21st, 2011
Mouse Pad
the pad on the laptop is locked..how do i unclok it??
Current Answers
Answer #1: Posted by kcmjr on June 21st, 2011 12:09 PM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,245
Member since:
May 5th, 2011 Points: 4,254,245
What version of Windows? I assume you can use an external mouse for now.
Make sure the touchpad device is enabled in the system setup screen (f2 or DEL during reboot).
Make sure it's enabled in the Windows control panel. Check both the device manager and the mouse settings icon.
Go here: http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4145546&lang=en&cc=us and download the mouse driver for your version of Windows and reinstall it.
Sometimes new updates from Microsoft can break these things. Reinstalling the mouse driver might just fix it.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related HP ProBook 4320s Manual Pages
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
...It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures. HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
...320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete not for use in the People's Republic of China. HP ProBook 4321s Notebook PC
√
NOTE: For use in ) HD (1366×768 resolution)
√
√
1
HP ProBook 4420s Notebook PC
√
√
HP ProBook 4421s Notebook PC
√
Intel...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
... ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
...; 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√
√
10/100/1000 Ethernet network interface card (NIC)
√
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√...√
6-cell, 47-Wh Li-ion battery
√
√
√
√
Security
Supports Kensington security lock
√
√
√
√
Intel AT support
√
√
√
√
Operating system
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
...;
EDGI (available for Argentina, Brazil -
English,
Brazil, Latin America, Latin America - English,
Brazil, Latin America, Latin America - Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
... 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
Category Serviceability
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 18
...device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.
10 Chapter 2 External component identification
Top components
TouchPad
Component
Description
(1) TouchPad... items on the screen.
(3) Left TouchPad button*
Functions like the left button on an external mouse.
(4) Right TouchPad button*
Functions like the right button on and off, quickly double-tap the...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 19
...; device, is on. ● Amber: All wireless devices are off . ● Off: The TouchPad is on . Top components 11 Lights
Component (1) TouchPad off indicator
(2) Caps lock light (3) HP QuickLook light (4) HP QuickWeb light (5) Power light
(6) Wireless light
Description
● Amber: The TouchPad is off .
On: Caps...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 56
There are adhesive-backed rubber pads. Serial number label
The serial number label, located on select models.
(1) Product name (2) Serial number (3) Product number
(4) Warranty period (5) Model description (select models)
Computer feet
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 86
... (see Keyboard on , and then shut it down the computer. Keyboard (see Battery on page 64) f. Disconnect all external devices connected to turn the processor locking screw (1) one-half turn
the computer on page 53) c. Speakers (see Palm rest on page 49). 5. Position the computer right-side up with the front...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 94
..., turn the display panel upside-down and peel back the tape that secure the display hinges to the display panel (1), and then release the connector locking bar (2).
86 Chapter 4 Removal and replacement procedures Remove the four Phillips PM2.0×3.0 screws (1) that secures the display cable to the display panel, and then...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 106
.... Press f10 to navigate and make selections in the upper-right corner of the
screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to enter BIOS Setup.
98 Chapter 5 Computer Setup Turn on or restart the computer, and then press esc while the "Press the...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 110
...; Enable/disable PXE Internal NIC boot. ● Set the UEFI boot order: Windows Boot Manager. ● Set the legacy boot order:
◦ 1st boot device: Notebook hard drive ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB CD-ROM ◦ 4th boot device: USB hard drive ◦ 5th boot...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 112
... items listed in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.
104 Chapter 5 Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be supported by
default). ● Set the wake on or restart the computer, and then press esc while the "Press...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 113
... the up arrow or the down arrow in the upper-right corner of the
screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to select File > Save changes and exit, and then press enter. or - ● To save your changes, click the Exit icon in...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 124
... boot order.
◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller
● Swap the functions of the fn key and left...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 158
... LAN 111 wireless button 111 WWAN device radio 111 buttons power 12
C cable kit
contents 32 spare part number 32 cables, service considerations 44 caps lock light, identifying 11 chipset, product description 1 components additional hardware 20 bottom 17 display 18 front 14 left-side 16
right-side 15 top 10 computer...
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