HP Photosmart Premium e-All-in-One Printer - C310 Support Question
HP Photosmart Premium e-All-in-One Printer - C310 Support Question
Find answers below for this question about HP Photosmart Premium e-All-in-One Printer - C310.Need a HP Photosmart Premium e-All-in-One Printer - C310 manual? We have 2 online manuals for this item!
Question posted by yagers5 on May 23rd, 2011
Printer Failure Oxc19a003e
We are receiving the message: Printer Failure Oxc19a003e. It will not print. Replacing the ink cartridges made no difference. This printer is 6 months old. We cannot find any information in the manual. Can you help?
Current Answers
Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages
Reference Guide - Page 1
....hp.com/support to set up a networked printer connection and install ink cartridges.
WiFi Protected Setup (WPS) This HP Photosmart supports WiFi Protected Setup (WPS) for easy one-button wireless setup.
• During setup, if you are prompted for WPS and you through wireless setup. PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here...
1 Verify box...
Reference Guide - Page 2
...can't print, or if the Windows software installation failed: 1. English
Setup troubleshooting
If the HP Photosmart doesn't turn on the printer.
2....Photosmart. The uninstaller removes all the above steps, but are told to both the printer and the power adaptor.
On the desktop, open :
•• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers...
Reference Guide - Page 3
...Touch Help on the Home screen to know your HP Photosmart
English
Display The color touch screen displays menus, photos, and messages.
Manager Opens the Manager where you can remove Apps...Apps Provides a quick and easy way to show estimated ink levels. Ink Levels Opens the Ink menu to access and print information from your printer's email address. Flick horizontally or vertically to scroll ...
Reference Guide - Page 4
...;• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart C310 series > Help. •• Mac OS X v10.5 and v10.6: In Finder, click Help > Mac Help. Also, some residual ink is left in the cartridge after it is used . Then, load the original, print side down, on product features and troubleshooting. Get more info...
Reference Guide - Page 5
... to print from your computer or mobile device, and both the email message and recognized attachments will print. •• HP ePrint might not have your printer connected to your printer, but... website to any sender.
Some updates may print differently than they appear in the software program which created
them, depending on the printer display to 240 Vac •• Input...
Reference Guide - Page 6
... installation... The Wireless Network Test Report is on that your printer is automatically printed.
•• Check the top of the report to disconnect it. 2.
Mac
To change from the list. Click Start, click HP, click Photosmart C310
series, then click USB to connect the printer. 4. Follow the instructions on the display. 3. Run a Wireless Network...
Reference Guide - Page 7
...already know them, you can identify firewalls installed on a different network.
Then, turn on your firewall, anti-virus,...network name (SSID) or the wireless password are having trouble printing: •• Turn off the power on computers with ... the Network Diagnostic Utility, which the HP Photosmart is like being on the printer. Your computer may be sure that the computer...
Reference Guide - Page 8
...printer failure or damage is attributable to the use of purchase by HP's warranty, HP shall either repair or replace... remedies. 2. b. If HP receives, during the applicable warranty period,...printed on your country.
English
HP printer limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer replaceable...
User Guide - Page 3
...
1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart
Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges Check...
User Guide - Page 5
HP Photosmart Premium e-All-inOne C310 series Help
1 HP Photosmart Premium e-All-in-One C310 series Help
For information about the HP Photosmart, see:
• Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help
HP Photosmart Premium e-All-in-One C310 series Help
...
User Guide - Page 7
... to as the tray extender) 8 Paper-width guide for the main tray 9 Main tray (also referred to as the input tray) 10 Output tray 11 Cartridge door 12 Memory Card slots 13 Memory Card slots LED 14 Wireless LED
• Top and rear views of the printer
Get to know the HP Photosmart
5
User Guide - Page 8
... Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory
Tips for getting to know the printer
Use the following tips to get to know the HP Photosmart
Get to know the HP Photosmart...
User Guide - Page 12
...print success
Print envelopes
With the HP Photosmart, you to select a different type or size. 10. (Optional) Select the Borderless printing check box if it from the Advanced tab.
12. Depending on your computer
To print.... 14. On the File menu in the Print quality drop-down list.
The paper might be called Properties, Options, Printer Setup, Printer, or Preferences. 7. NOTE: To achieve the...
User Guide - Page 23
... printer, the ink level indicator might need to replace the cartridges until the print quality is displayed. 2.
NOTE: 1 If you have to replace a cartridge. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used . NOTE: You can easily check the ink supply level to determine how soon you receive a low-ink warning message, consider...
User Guide - Page 27
...• Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible printing delays.
Make sure all cartridges snap down into the correct slots. Match the color and icon of each slot. Genuine HP ink cartridges are interchangeable. For a list of compatible ink cartridges, see the printed documentation that came with the printer. For a copy...
User Guide - Page 31
... will provide other device on your computer is running on your network security settings. To test your computer. To install the Windows HP Photosmart Software on the ... a network connection • Tips for setting up messages.
4.
Otherwise, the HP Photosmart software installer might try to find your network., including the printer.
• Learn how to connect.
6. NOTE:...
User Guide - Page 33
... usage information function 1. Touch Setup.
For additional specifications, see the printed documentation that assists in this data, as well. 9 Technical information
The technical specifications and international regulatory information for the HP Photosmart are provided in the operation of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet...
User Guide - Page 35
...-sided printing accessory paper specifications - Scan specifications • Image editor included • Twain-compliant software interface
Technical information
Specifications
33 NOTE: For a complete list of the document and model • Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model)
Ink cartridge...
User Guide - Page 37
...print cartridges and ink cartridges free of its most popular products. Touch the down arrow to the U.S. Power consumption
Hewlett-Packard printing... is available in Energy Save mode, the HP Photosmart might not be obtained from the HP Web site...is on the display about a real-time clock failure or if you want to protecting the environment....messages on by default. Touch the Setup icon.
2.
User Guide - Page 47
... 32
letter paper specifications 32
P
paper specifications 32
phone support 27 phone support period
period for support 27 photo paper
specifications 32 print
specifications 33 printer found screen, Windows 29
R
recycle ink cartridges 35
regulatory notices regulatory model identification number 39 wireless statements 41
S
scan scan specifications 33
security network, WEP key 29
system...
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