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HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

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Question posted by luxeni on December 9th, 2013

Unable To Receive Faxes On Hp Photosmart Premium Unable To Receive Faxes: It

will ring, attempt to connect, and then reads 'message failed'

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Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

Reference Guide - Page 3

... has a check mark in , and then press the button to turn on ... 1. Do not connect the USB cable until you are shared by other printers or programs. To uninstall the software: 1. Mac If you are unable to do this HP Photosmart. Open the Applications: Hewlett-Packard folder. 3. Follow the onscreen instructions. Insert the CD into...
Reference Guide - Page 5

...Scan: Opens the Scan Menu where you to scan to know your HP Photosmart Start Fax: Sends or receives a black-and-white or color fax. Apps: Opens the Apps menu for you to access and print ...Photos: Prints the photos selected on your scan. Ink level: Shows the level of the connection. If no photos are currently selected, the product prints the photo currently showing on the Home...
Reference Guide - Page 11

...QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. If HP receives, during the applicable warranty period, notice of ...HP or by the customer. 2. d. If HP is unable to repair or replace, as on-site service, may have other problems, including those that the HP... programming instructions. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges...
User Guide - Page 3

...HP Photosmart Premium Fax C410 series Help 3 2 How do I?...5 3 Finish setting up the HP Photosmart Add the HP Photosmart to a network 7 Set up the HP Photosmart for faxing 16 4 Get to know the HP Photosmart Printer parts...37 Control panel features...40 Display icons...41 HP...card or USB storage device 74 8 Copy Copy text or mixed documents 79 9 Fax Send a fax...87 Receive a fax...92 10 Save ...
User Guide - Page 20

... answering questions. 5. No. Do you send and receive e-mail messages on the HP Photosmart? From the first column in the second or third column based on your computer software applications through a dial-up connection? • Do you subscribe to choose the best setup case for fax calls on your fax setup case Now that you access the...
User Guide - Page 21

...ring service on the same line 3 only.) Case D: Fax with a distinctive ring service on the back of the HP Photosmart. NOTE: If your home or office setup is not described in the box to connect one end to your fax line Recommended fax setup for Recommended fax setup for faxing...computer dial-up the HP Photosmart as you might experience problems sending and receiving faxes. Voice calls and ...
User Guide - Page 22

... wall jack, then connect the other equipment connected on this phone line, set up the HP Photosmart with a separate fax line 1. NOTE: If you do not use the supplied cord to connect from the phone cords you have in your home or office. 2. Related topics Additional fax setup information Case A: Separate fax line (no voice calls received) If you...
User Guide - Page 23

... different from your DSL provider. 2. Case B: Set up the HP Photosmart with the HP Photosmart to connect to the "1-LINE" port To set in this section to the sending fax machine and receive the fax. The DSL filter removes the digital signal that can interfere with the HP Photosmart, so the HP Photosmart can communicate properly with the phone line. (DSL might...
User Guide - Page 24

... might not be able to the HP Photosmart. Refer to the documentation that is different from the telephone wall jack to send or receive faxes with any fax transmission, and you have assigned one port for telephone and Group 3 fax and another port for fax and phone use the supplied cord to connect from the phone cords you...
User Guide - Page 25

... with the HP Photosmart, connect one phone line, each with a different ring pattern, set to answer all . 4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 5. Turn on the back of the HP Photosmart. The HP Photosmart will begin emitting fax reception tones to the sending fax machine and receive the fax. Figure 3-3 Back view of rings you selected (Rings to...
User Guide - Page 26

... available to respond in person to incoming fax calls or the HP Photosmart cannot receive faxes. Using the phone cord supplied in this section. To set up the HP Photosmart to answer calls automatically, turn off the Auto Answer setting. 3. NOTE: If you do not use the supplied cord to connect from the phone cords you will not...
User Guide - Page 27

... also subscribe to a voice mail service through your phone directly on the back of the HP Photosmart, and then connect a phone to answer the fax call manually. Figure 3-5 Back view of the HP Photosmart cable which has a wall plug attached to receive faxes automatically instead, contact your phone into the telephone wall jack. 5. Do one of the following...
User Guide - Page 28

... HP Photosmart as described in person to incoming fax calls, or the HP Photosmart cannot receive faxes. Case G: Fax line shared with the HP Photosmart, you will not be able to connect from the phone cords you might already have a computer dial-up modem connected on the back of the HP Photosmart Finish setting up the HP Photosmart For example, you cannot use the HP Photosmart for faxing...
User Guide - Page 29

... voice/fax line with the HP Photosmart, connect one end to your modem software, the HP Photosmart will need to purchase a parallel splitter (also called a coupler), as described in the Rings to Answer setting. Do not use the supplied cord to connect from the phone cords you begin emitting fax reception tones to the sending fax machine and receive the fax. Find...
User Guide - Page 31

... to answer calls manually, turn off that setting. If your modem software, the HP Photosmart will not be able to incoming fax calls or the HP Photosmart cannot receive faxes. Finish setting up the HP Photosmart Set up the HP Photosmart to your computer automatically, turn off the automatic fax reception setting in your modem software is a voice call . Now you need...
User Guide - Page 32

... at the same phone number, and you probably will not be able to receive faxes with the HP Photosmart. 30 Finish setting up the HP Photosmart Finish setting up the HP Photosmart as described in the box with the HP Photosmart to connect to the port labeled 2-EXT on your answering machine, and you also have an answering machine that answers...
User Guide - Page 33

... or office. 4. (Optional) If your answering machine will emit fax reception tones and receive the fax; Turn on the back. Do not use standard phone cords for these connections. 5. There are no fax tones, the HP Photosmart stops monitoring the line and your device. (The maximum number of the HP Photosmart. Since your computer. Using the phone cord supplied in...
User Guide - Page 35

... back of the HP Photosmart. You can record a voice message. Turn on the same phone line, and subscribe to receive faxes with computer dial-up the HP Photosmart for fax tones. Run a fax test. When the phone rings, your telephone wall jack, then connect the other end to answer after the number of rings. 9. Unplug your modem software, the HP Photosmart will answer after...
User Guide - Page 36

... number of a parallel splitter Finish setting up the HP Photosmart 34 Finish setting up modem to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one phone port, you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to use a 2-line phone splitter, a serial...
User Guide - Page 38

...Configuration Web site listed below. If your modem software is set to receive faxes to your modem software, the HP Photosmart will not be able to incoming fax calls, or the HP Photosmart cannot receive faxes. Austria Germany Switzerland (French) Switzerland (German) United Kingdom Spain The Netherlands Belgium (France) Belgium (Dutch) Portugal Sweden Finland Denmark Norway Ireland France Italy...

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