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HP Photosmart Plus e-All-in-One Printer - B210 Support Question

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Question posted by Elaibiz on October 8th, 2013

Hp Photosmart Plus B210 Series Won't Print

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Answer #1: Posted by DreadPirateRoberts on October 21st, 2013 8:29 AM

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DreadPirateRoberts

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart Plus e-All-in-One Printer - B210 Manual Pages

Reference Guide - Page 1

Web Services 5 Networked printer setup and use 6 HP PHOTOSMART PLUS e-ALL-IN-ONE B210 series Start setup here... 1 Verify box contents Inside... Setup troubleshooting 2 Get to know your HP Photosmart 3 Print, copy, scan features and tips 4 What's new?

Reference Guide - Page 2

... computer's CD drive. 2. After the installation finishes, restart the computer and any security software you still can't print, or if the Windows software installation failed: 1. Setup troubleshooting If the HP Photosmart doesn't turn on the printer. 3. It might be lit if the power cord is working . It does not remove any anti-virus software...

Reference Guide - Page 3

... menu on the display where you to choose color and number of copies. HP ePrint Opens the HP ePrint menu where you turn the service on or off, display the printer email address, and print an information page. Get to know your HP Photosmart English Home Returns to the Homescreen (the default screen when you can...

Reference Guide - Page 4

...are not compatible with your device. Load the original, print side down , on the printer display to fit, quality setting...printer. Use the Scan menu on the right front corner of the software CD. English Features and tips Print •• Print photos directly from your computer: •• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart Plus B210 series...

Reference Guide - Page 5

... on the HP Photosmart control panel. •• Select the Web Services menu from being printed. Some updates may print differently than they appear in the software program which keeps print nozzles clear and ink flowing smoothly. Also, some residual ink is left in several ways, including: •• Initialization, which prepares the printer and cartridges...

Reference Guide - Page 6

... up a wireless connection, go to the Wireless Printing Center site: www.hp.com/go to System Preferences, select Print & Fax, then click the + button at the bottom of the report to see if something failed during software installation... To add the printer, click Start > All Programs > HP > Photosmart Plus B210 series > Connect a New Printer. 5. You can switch the connection to...

Reference Guide - Page 7

...These settings might be blocked by turning off the router, printer, and computer. You may have picked the wrong network...found automatically during installation and can help you are having trouble printing: •• Turn off the power on each. After ... Diagnostic Utility, which the HP Photosmart is like being on the display. 3. On the HP Photosmart control panel, press the Wireless ...

User Guide - Page 3

Contents Contents 1 HP Photosmart Plus e-All-in-One B210 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...8 Apps Manager...8 3 How do I?...11 5 Print Print from anywhere...19 Tips for print success...20 6 Copy and scan Scan to a computer...23 Copy text or mixed documents 24 Tips for copy and scan success 27 7 Work with cartridges ...

User Guide - Page 5

1 HP Photosmart Plus e-All-in-One B210 series Help For information about the HP Photosmart, see: • "Get to know the HP Photosmart" on page 46 HP Photosmart Plus e-All-in-One B210 series Help HP Photosmart Plus e-All-in-One B210 series Help 3 on page 11 • "Print" on page 17 • "Copy and scan" on page 23 • "Work with cartridges" on page 29 • "Connectivity" on page 35...

User Guide - Page 6

Chapter 1 HP Photosmart Plus e-All-in-One B210 series Help 4 HP Photosmart Plus e-All-in-One B210 series Help

User Guide - Page 10

... the display or on or off, display the printer email address, and print an information page. Depending on the topic you to navigate through photos and menu options. From the Home screen, touching Help lists the topics for which help applicable to know the HP Photosmart 1 Home: Returns to the Homescreen (the default screen...

User Guide - Page 21

... topics • "Load media" on page 13 • "Tips for print success" on page 20 Print envelopes With the HP Photosmart, you can get stuck in the input tray. They can print on page 13 "Tips for inkjet printers. Display the print settings, and click the Features tab. Related topics "Load media" on a single envelope, a group of...

User Guide - Page 33

...HP Photosmart, go to select your product, and then click one of the shopping links on the product as the HP ink is used in YYYY/ MM format, may be found on the page. Order ink supplies To order genuine HP... . The end of warranty date, in its designated HP printing device. Order ink supplies 31 This warranty does not cover HP ink products that came with the product. If prompted,...

User Guide - Page 34

... cartridge after it is not supported in your country/region, contact a local HP reseller for working with cartridges The HP Photosmart displays a gauge that has been used in another printer, the ink level indicator might need to replace the cartridges until the print quality is unacceptable. From the Home screen, touch the Setup icon. NOTE...

User Guide - Page 35

... Tips for working with ink Use the following tips to the color and icon for working with ink 33 NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Photosmart Plus B210 > HP Photosmart Plus B210 2. In the Printer Software, click Estimated Ink Levels. Follow the instructions from the...

User Guide - Page 42

...device on the network, the Printers Found screen appears. If the HP Photosmart supports both wireless and wired (Ethernet) network connections, you will also be ON and steady. On the Printer Found screen, verify that the printer...light is OFF it . Connectivity Chapter 8 3. Printing a Wireless Network Test report from the printer's front panel can help identify any other troubleshooting tips...

User Guide - Page 43

... paper jam from the rear access door • Unable to print • HP support Get more help viewer. For more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of related topics -- Align the printer cartridges. Load letter or A4 unused plain white paper into the...

User Guide - Page 48

... devices to www.hp.com/support. HP support • Register the product • HP ... support period • Placing a call Call HP support while you are in -One B210 series) • Serial number (located on the ...printer while installing the software, you can register now at http://www.register.hp.com. This section contains the following information: • Product name (HP Photosmart Plus...

User Guide - Page 59

... your product is SNPRB-1001-01. This regulatory number should not be confused with the marketing name (HP Photosmart Plus e-All-in your country/region. The Regulatory Model Number for Germany • HP Photosmart Plus e-All-in-One B210 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory...

User Guide - Page 62

... device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart Plus All-in -One B210 series declaration of conformity DECLARATION OF CONFORMITY according to wireless products: 60 Technical information Singapore, December 11, 2009 Hou-Meng Yik, Manager Product Regulations Manager Customer Assurance, Business Printing Division...