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HP Photosmart C5100 Support Question

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Question posted by audemalone on April 27th, 2014

My Hp Photosmart C5100 Series Printer Won't Install On Windows 8.1. Help!

Hello, I have bought a new laptop with Windowns 8.1 and seem unable to install my HP photosmart C5100 series printer. Can you advise on what I need to do to make it work? Thanks

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Answer #1: Posted by online24h on June 9th, 2014 12:24 PM

online24h

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Hello
See link below
https://support.hp.com/us-en/product/details/hp-photosmart-c5100-all-in-one-printer-series/1153538?sp4ts.oid=1153538&docId=emr_na-c03168175-38&docLocale=en_US

Hope this will be helpful "PLEASE ACCEPT"

Related HP Photosmart C5100 Manual Pages

Basics Guide - Page 5

...Help details the full range of features and functions, including use special features to make high-quality copies of the HP Photosmart software that allows printing. The HP All-in-One at a glance 2 HP Photosmart C5100...HP support and ordering supplies. You can also transfer your computer. Additionally, if the HP...a range of projects, such as making a copy, scanning documents, or printing...

Basics Guide - Page 7

... diagram and related table provide a quick reference to the HP All-in -One series Attention light: Indicates a problem occurred. Back button: Returns...printing, saving, editing, and sharing photos. Help: Opens the Help Menu on your display or on the display ... messages. See the display for more about it . 4 HP Photosmart C5100 All-in -One control panel features. Rotate: Rotates the currently...

Basics Guide - Page 9

... information. You can get help from your device and contains additional information on features of the features available, so you can choose to open the welcome page for the HP All-in-One. - The HP Photosmart Mac Help appears. 6 HP Photosmart C5100 All-in order. In the HP Solution Center, click the tab for information on a Windows computer 1. If you click...

Basics Guide - Page 10

... install the HP All-in-One software for a wired network Before you connect the HP All-in-One to a network, make sure you want to standard telephone cables, they are purchasing, or have all of wires in each one, and each has a different connector. A phone connector has between 2 and 6 contacts. ❑ A desktop computer or laptop...

Basics Guide - Page 11

... on your computer. 8 HP Photosmart C5100 All-in -One to an available port on the back of the Ethernet cable to the network 1. Once you have connected the HP All-inOne to 45 minutes depending on a computer connected to the network, install the software. To connect the HP All-in -One series Note 2 Installation time can range from...

Basics Guide - Page 13

... an original on the glass. Tip For more help on a flat surface to the HP All-in the stack is free of the glass...Make sure all the installation steps, including the Setup Assistant. HP All-in -One. 2. Make sure it is the same size and type. 10 HP Photosmart C5100 All-in -One is ready for the following: - When you have finished installing the software, the HP All-in -One series...

Basics Guide - Page 15

...help avoid paper jams, follow these guidelines. ● Remove printed papers from the control panel. 12 HP Photosmart C5100 All-in the input tray lays flat and the edges are recommended for the HP...not bent or torn. ● If you . 3. Make sure the paper-width guide does not bend the paper ... ● Ensure that paper loaded in -One series If the photo paper you are using has perforated...

Basics Guide - Page 17

...on your photo with the Set New Defaults option. Tip If you ... choose a layout for the photos on potential mistakes. If the HP All-in -One series Note The Select Computer menu might be prompted to Off. Press to...list of the selected photo, press to those connected through the network. 14 HP Photosmart C5100 All-in -One is set to Automatic and the Date Stamp setting is connected...

Basics Guide - Page 19

...need to display the selection menu and change the defaults of these options, see the onscreen Help that came with the HP All-in -One overview Chapter 1 - HP... All-in -One. 8. Bottom right: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with the Set New...special features. 16 HP Photosmart C5100 All-in the... series...

Basics Guide - Page 21

Make sure the HP All-in-One is specially formulated to mix with the device. If you do not already have replacement ink cartridges for the color ink cartridges 18 HP Photosmart C5100 All-in-One series ...black ink cartridge 2 Ink cartridge latches for the HP All-in-One, to order cartridges , go to www.hp.com/learn/suresupply. If you need to replace ink cartridges. The ink in these...

Basics Guide - Page 23

... HP Photosmart C5100 All-in -One, and raise the lid. 2. You might also want to prevent spotting. 4. Dry the glass with a nonabrasive glass cleaner. Chapter 1 7. HP All-in-One overview Clean the HP ... The liquid might need to loosen debris. Wash the backing gently to clean the glass and lid backing. To clean the lid backing 1. Turn off the HP All-in -One series Caution Do not ...

Basics Guide - Page 25

... software (if you must follow these steps: Troubleshooting common setup issues 1. Do not connect the HP All-in -One series Uninstall and reinstall the software If your installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 22 HP Photosmart C5100 All-in -One to uninstall and then reinstall the software. Select the...

Basics Guide - Page 27

... your country/region, and then click Contact HP for information on calling for the HP All-in-One to the HP All-in-One with the HP All-in -One series To set your computer to turn on . Press to highlight Yes or No, and then press OK. 24 HP Photosmart C5100 All-in -One. Press to highlight...

Basics Guide - Page 28

... button to the HP All-in the input tray (for the HP All-in the device. Solution Load paper in -One and computer. When prompted, press to www.hp.com/support. If... unable to use appears, press OK. 8. Make sure the power cord is turned off. Cause The HP All-in -One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during installation ...

Basics Guide - Page 29

...The computer is unable to discover the HP All-in-One Cause Cables are secure. 2. To check your LAN card (Windows) 1. The ...Make sure your LAN card is off , and press it on the HP All-in-One. 26 HP Photosmart C5100 All-in-One series If the top light is installed... the device over the network. Press the On button on the control panel to turn the HP All-in the list. Solution Make sure...

Basics Guide - Page 33

...new ink cartridge(s). Solution Replace the indicated ink cartridge(s). Solution Replace the indicated ink cartridge(s) with HP printers to help you receive an ink cartridge(s) are expired Cause The ink in -One detected non-HP ink. Each ink cartridge has an expiration date. HP...protect the printing system and to : 30 HP Photosmart C5100 All-in -One or the ink cartridge ...

Basics Guide - Page 35

... might need to : www.hp.com/support If prompted, choose your device. Cause One or more ink cartridge is specially formulated to : www.hp.com/support 32 HP Photosmart C5100 All-in these ink cartridges is out of the print cartridges. Solution The first time you might be cleaned. If there are installed incorrectly. The ink in -One series...

Basics Guide - Page 39

...HP Photosmart C5100 All-in-One series For information on HP's Environmental product stewardship program, see the onscreen Help. Go to: www.hp.com/support. Environmental product stewardship program Hewlett-Packard is possible the output from the HP All-in-One may be slightly distorted ● HP... converts scanned text to editable text (if installed) ● Twain-compliant interface ● ...

Basics Guide - Page 40

... agencies in its designated HP printing device. The Regulatory Model Number for your country/region. The end of warranty date, in -One series, etc.) or product numbers (Q8211A, etc.). This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with the marketing name (HP Photosmart C5100 All-in YYYY/MM...

Basics Guide - Page 43

... 25 USB cable 24 troubleshooting No TCP/IP 26 Printer not Found 26 unable to discover device 26 using a cable modem without a router 28 U uninstall software 22 USB cable installation 24 W warranty 34 wireless router 7 Z zoom button 5 40 HP Photosmart C5100 All-in-One series reinstall software 22 replace ink cartridges 18 right arrow 4 RJ-45 plug 7 rotate...