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HP Photosmart 5510 Support Question

HP Photosmart 5510 Support Question

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Question posted by avma on September 7th, 2013

Can't Print After Changing Ink Cartridges Hp Photosmart 5510

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 9:08 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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points
Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

  • 'Cartridge Problem'
  • 'Incompatible Cartridge'
  • 'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart 5510 Manual Pages

Reference Guide - Page 2

...HP Photosmart Wireless ePrint Wireless ePrint English Photo: Displays the Photo menu where you can view, print... change preferences and use this printer with the power cord supplied by cartridge....Ink: Shows estimated ink levels by HP. Press the button to display wireless status, IP address, network name, and hardware address (MAC). Power button Removable scan lid Scanning glass Cartridge...
Reference Guide - Page 3

... Scan from the Setup > Preferences menu on a connected computer. •• When receiving a low ink alert message, consider getting replacement cartridges to avoid possible printing delays. If the printer is used . Just insert your computer, click Start > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. If the printer is connected to your original...
Reference Guide - Page 4

... instructions to install the printer software. Insert the printer software CD into your HP Photosmart is set up the printer hardware, and then insert the printer software CD. For more wireless installation information, go to the HP Wireless Printing Center website (www.hp.com/go/wirelessprinting). Turn off the printer and unplug the power cord...
Reference Guide - Page 5

... RESULTS section for wireless printing. Change from the Home screen, touch the right directional button, and then touch the Wireless icon. 2. The Wireless Test Report is an online reference guide to setting up your home network and HP printer for all tests that your computer, click Start > All Programs > HP > HP Photosmart 5510 series > Printer Setup & Software...
Reference Guide - Page 6

...cannot print to the network. -- Keep your home network. -- In the screen showing recommended software, select the HP Photosmart 5510 series Help on Windows and HP ...HP > HP Photosmart 5510 series > Help. If you can be installed to the HP support website www.hp.com/support, and then download the "Full Feature Software and Drivers" software. Firewalls can block communication between devices...
Reference Guide - Page 7

... warranty services, such as some states in performance. 10. C. This Warranty Statement gives the customer specific legal rights. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the...
User Guide - Page 3

... copy and scan success...18 6 Work with cartridges Check the estimated ink levels...19 Clean printhead automatically...19 Clean ink smear...19 Replace the cartridges...20 Align printer...21 Order ink supplies...22 Cartridge warranty information...22 Tips for working with cartridges...23 7 Connectivity Add the HP Photosmart to a network...25 Change from a USB connection to a wireless network...26...
User Guide - Page 5

1 HP Photosmart 5510 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart on page 29 HP Photosmart 5510 series Help HP Photosmart 5510 series Help 3 on page 7 • Print on page 9 • Copy and scan on page 15 • Work with cartridges on page 19 • Connectivity on page 25 • Technical information on page 37 • Solve a ...
User Guide - Page 8

...can also print a wireless test report, helping diagnose network connection issues. 12 Ink: Shows estimated ink levels by HP. On ...cartridge. Control panel features Touch the directional keys to perform maintenance functions. 11 Wireless: Opens the Wireless Settings menu, where you can change wireless settings. Get to know the HP Photosmart You can check wireless status and change...
User Guide - Page 19

...change the number of glass. Related topics • Tips for copy and scan success on the right front corner of copies. NOTE: You can start a scan from the printer display. Load original print...a scan to enable wireless scan in the software first. a. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, click Scanner Actions, and then click Manage Scan to a computer ...
User Guide - Page 24

... HP Photosmart 5510 series. Work with . NOTE: Ordering cartridges online is not depleted and the end of warranty date has not been reached. Follow the instruction on your country/region, contact a local HP reseller for replacement cartridges, open the printer cartridge access door and check the label. Click the Device Services tab, and then click the Align Ink Cartridges button...
User Guide - Page 29

... to your operating system. 1. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to this printer to your computer, you need to connect the printer. Connectivity To change from a USB connection to a wireless network Do one of following according to wireless. Click HP Photosmart 5510 series, click Printer Connections and Software...
User Guide - Page 31

... the cartridge access door. 2. Open the paper path cover. Click here to register your printer while installing the software, you can register now at http://www.register.hp.com. for more efficient support, and product support alerts. Clear paper jam To clear a paper jam 1. Titles of the help about your HP Photosmart by phone...
User Guide - Page 32

...turned on your computer, click All Programs, and then click HP. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. Close the cartridge access door. 6. Clear carriage jam Remove any tools or other devices to navigate through help from the print display, touch Help from inside the printer. NOTE: Do...
User Guide - Page 33

.... Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. Solve networking problem Check network configuration or print wireless test... clearing ink smear from the print display. Standard phone company charges apply. Click here to go to diagnose printer and print quality issues. See Clean ink smear ...
User Guide - Page 34

... use the printer's Auto Power-Off feature to recognize the supply upgrade cartridge: 1. To maintain the cartridges, use . Remove the supply upgrade cartridge. 2. Remove the original cartridge, then replace with the print quality, try getting your printer to provide the following information: • Product name (HP Photosmart 5510 series) • Serial number (located on page 19 for...
User Guide - Page 39

... The technical specifications and international regulatory information for the HP Photosmart are provided in order to improve future HP products. This information helps HP design future products to the anonymous information on the memory chip. HP partners who assist in an HP product. Any third party possessing the cartridge might have access to this section. However, after...
User Guide - Page 40

... in length to minimize injected noise due to potential high electromagnetic fields Print specifications • Print speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on model) Cartridge yield Visit www.hp.com/go/learnaboutsupplies for the HP Photosmart are provided in this section. For complete product specifications, see the...
User Guide - Page 42

... Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of its most popular products. HP conserves resources by reselling some of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to the U.S. The following Web site: www...
User Guide - Page 46

...off Settings. 4. Auto Power-Off Auto Power-Off is automatically enabled by default when you change the Auto Power-Off setting from regulatory agencies in your product is reduced while in -... confused with the marketing name (HP Photosmart 5510 e-All-in Sleep mode. • After initial setup of printer, the printer will maintain the setting that print jobs do not get lost. ...

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