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HP Officejet 6600 Support Question

HP Officejet 6600 Support Question

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Question posted by deedee11fep on December 23rd, 2014

My Printer Will Not Copy Or Scan At All!!!

I Moved My Office, It Doesnt Work Now. All Connrctions Have Been Checked Multiple Times And It Will Print From The Computer But Will Not Scan Or Copy Anything!!!!!!!! Please Help.

Current Answers

Answer #1: Posted by TommyKervz on December 24th, 2014 2:34 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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follow the instructions below

http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Officejet-6600-Does-Not-Print/td-p/2279107

  • Please make sure that the printer's power cable is plugged directly into the wall outlet, not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
  • You can also try a hard reset, please see this post, How to perform a Hard Reset
  • you may also try the troubleshooting instructions here


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP Officejet 6600 Manual Pages

Getting Started Guide - Page 6

... printer. You cannot use your printer's HP ePrint email address to print, and get help you quickly access the Internet, obtain documents, and print them faster and with only one line of app content to your printer. For more ! The printer includes the following : • Accept the Web Services Terms of Use. • Enable the printer to automatically check...
Getting Started Guide - Page 8

To use Web Services again, you can check for and install printer updates. If the printer is always working to improve the performance of its printers and bring you remove Web Services, all functions (HP ePrint, Printer Apps, and Printer Update) cease to work. Tip: To enable the printer to a network and Web Services has been enabled, you must set...
Getting Started Guide - Page 22

...the printer: --Check that the answering machine is working phone directly to the telephone wall jack and check for a dial tone. To check if your phone line is not in duration. Connect the printer to... can send faxes but not connected to the printer) or other devices and run the test again. Solve setup problems English The printer is having problems sending and receiving faxes •...
User Guide - Page 22

... photo printing. To order HP papers and other supplies, go to share. NOTE: At this time, some portions of photos or multiple prints to www.hp.com. Depending on your HP printer. It...dry finish for easy handling. glossy or soft gloss (satin matte). Your prints have been designed to work together so your photos are printing. It is available in 8.5 x 11 inch, A4, 4 x 6...
User Guide - Page 29

...the printer off of the printer, as well as from the printer control panel. Clean the exterior WARNING! Before cleaning the printer, turn on the printer. Lift the automatic document feeder Maintain the printer 25... scanner. 4. Clean the automatic document feeder If the automatic document feeder picks up multiple pages or if it can clean the rollers and separator pad. Keep fluids away ...
User Guide - Page 30

... connected to a network and Web Services has been enabled, you the latest features. Touch Check for and install printer updates. Use the damp cloth to improve the performance of the automatic document feeder. If the printer is always working to wipe any excess liquid from the document feeder tray. 2. Close the cover of its...
User Guide - Page 54

... receives. Touch Fax, and then select Start Black or Start Color. If an error condition occurs that prevents the printer from printing (for security purposes. The Fax Log is not deleted when the printer is in memory. Touch Fax Setup, and then select Advanced Fax Setup. 3. Set up the phone or remain on...
User Guide - Page 70

... all without even having to your HP ePrint-enabled printer anytime, from HP that can help for HP ePrint. Printer Apps Printer Apps allow you enable Web Services on the Web. You can even view and print your documents digitally on the printer. On some printers, you can also scan and store your online images from popular photo...
User Guide - Page 88

..., see Set minimum margins. Check the color print settings Make sure Print in the file Check the file to printouts. Move the printer away from the source of the printer. Check the margin settings Make sure ... and make sure there is missing or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to minimize...
User Guide - Page 89

... easily produce great results, time after time. Move the printer away from the source of the application to interpret print settings correctly. TIP: If you are using genuine HP ink cartridges Solution: Check to see if your printer. HP recommends that is less than the media that can help you correct many common printer problems. Print quality troubleshooting Try the...
User Guide - Page 91

... the paper is appropriate for the printer. Therefore, replacing the ink cartridges is raised, wrinkled, or very thick, such as a mailing envelope. Solution 4: Check the paper type Solution: HP recommends that is too close to the plastic bag. For best results when printing images, use immediately. Print quality troubleshooting 87 All papers with the...
User Guide - Page 99

...see Print quality troubleshooting. Try cleaning the printer. Solve copy problems 95 For more information, see Media specifications. • Too light or dark Try adjusting the contrast and copy-...check the following: ◦ Make sure that the ADF input tray is loaded incorrectly, it to protect your originals. • Check the printer ◦ The scanner lid might need cleaning. Check...
User Guide - Page 102

... TWAIN source is tightly spaced. If the following suggestions do not work with the HP software provided with the printer. ◦ If you are acquiring an image from the scanner glass, the original must be detected when the image is scanned or printed or when the image appears on the scanner glass or Load...
User Guide - Page 109

... the printer directly to the printer, you plug in the box with the printer, connect one at a time and rerunning the test each time, until you cannot send or receive faxes. To check if ...the problem. • Try connecting a working phone and phone cord to fail, contact your telephone company and have them check the phone line. Connect the printer to the telephone wall jack. The "Dial...
User Guide - Page 110

...without the other equipment, connect the printer to a working phone line and continue reviewing the ...printer directly to extend the length. After you can purchase a coupler at a time and rerunning the test each time, until you use or off the hook. To check...office. To find out if other equipment, then one at an electronics store that uses the same phone line as the printer...
User Guide - Page 123

... system: Windows 1. Select the printer, and the click Open Print Queue. 3. Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - Or Click Start, click Control Panel, and then double-click Printers. 2. If the print job is Paused, right-click the printer, and click Resume Printing. 4. If you continue to work with the printer If you still cannot...
User Guide - Page 124

... steps for a port in the Printers or Printers and Faxes or Devices and Printers folder is set up the wireless network. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Or Click Start, click Control Panel, and then double-click Printers. 2. Determine if the version of the printer driver is connected wirelessly: a. After...
User Guide - Page 128

... that all other programs are not installed. You can help you correct many common printer problems. NOTE: After correcting any problems, run the ...work if all the ink cartridges are closed or disabled for your computer, and reinstall the printer driver. Chapter 8 Check the ink cartridges Make sure that all of the ink cartridges are firmly installed and aligned in the Windows Device...
User Guide - Page 129

...the network configuration page. ◦ Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - To reset the printer's network settings 1. A message appears stating that the network defaults have been reset. Understand the Printer Status Report Use the printer status report to print the network configuration page and verify that the network settings have...
User Guide - Page 207

... occurred in the printing system. Door or cover open Before the printer can resolve such problems by completing the following steps: 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Printer Offline The printer is currently offline. Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - Try using the printer again. For...

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