HP LaserJet Enterprise 500 Support Question
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Question posted by grou01blac on August 30th, 2014
How To Update Firmware On Hp Lj 500 Color M551
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Related HP LaserJet Enterprise 500 Manual Pages
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 19
...EXE file, the SETUP.EXE file, and the following Web site:
www.hp.com/go/lj500colorM551_software
In-box printing-system software CD
The software CD for the HP LaserJet Enterprise 500 color M551 product contains a variety of the HP LaserJet Enterprise 500 color M551 printing-system software and related software and firmware. The root directory in order to install and uninstall the printing-system...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 23
Driver languages The HP LaserJet Enterprise 500 color M551 product provides driver support in the following languages.
Table 1-2 Supported print driver languages
Component
Language list
HP PCL 6 Print Driver
● Arabic
HP PCL 5 Universal Print Driver
● Bulgarian
HP PCL 6 Universal Print Driver
● Catalan
HP PS Universal Print Driver
● Croatian
● Czech
...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 27
...
In Windows operating systems the HP LaserJet Enterprise 500 color M551Print driver supports preconfiguration, automatic configuration, and driver updates after installation.
NOTE: For additional information about installing the printing-system software, see the HP LaserJet Enterprise 500 color M551 Install Notes on the HP LaserJet Enterprise 500 color M551 printing-system software CD.
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 28
... the product icon.
3. NOTE: For a list of HP LaserJet Enterprise 500 color M551 print drivers, updated HP printing-system software, and product-support information, go /upd
NOTE: The HP PCL 6 Print Driver is installed.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes.
2. In Windows Vista and Windows 7, click...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 31
... configuration of the HP LaserJet Enterprise 500 color M551 product since installation, the driver can be automatically updated with the new configuration in environments that allows it and show the options.
6.
In Windows Vista and Windows 7, click the Start button, click the Control Panel item, click the Hardware and Sound item, and then click the Printers item. Click...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 46
...printers, deploy drivers, update firmware, etc.): www.hp.com/go/webjetadmin
● HP ePrint: www.eprintcenter.com
● HP ePrint Mobile driver: www.hp.com/go/eprintmobiledriver
● Mac Airprint: www.hp... hard disk and updates Windows files.
The product software installer then updates the Windows Installer and continues the HP LaserJet Enterprise 500 color M551 printing-system installation...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 80
...commands on the Paper/Quality tab. Figure 3-7 Custom Paper Size dialog box
NOTE: The HP LaserJet Enterprise 500 color M551 product supports custom paper sizes up to the maximum size.
Custom Paper Size
The Custom...programs override driver settings, it is not currently loaded in width.
The driver will be updated to enable printing to 14 inches in length and 8.5 inches in the product, a ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 106
... is not displayed in your environment, the Update Now feature can disable the job-storage feature while leaving the printer hard disk enabled. Right-click the product name.
3. To configure the drivers manually after installing a hard disk, follow these steps:
1. For more flexibility in the HP LaserJet Enterprise 500 color M551 product memory or hard disk for Windows...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 108
... then control their printing at the control panel.
92 Chapter 3 HP PCL 6 print driver for Windows
ENWW The HP LaserJet Enterprise 500 color M551 printer offers the following Job Storage Mode options: ● Off ●...tab. Job Storage Mode
Use the Job Storage Mode options on the HP LaserJet Enterprise 500 color M551 product to check the first copy.
If the document prints correctly, set...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 123
...
Click the Device and Supplies Status icon to -date print drivers are installed.
● Color printing access/usage. ENWW
Services tab features 107 Automatically check your HP product. View or download HP LaserJet Enterprise 500 color M551 product manuals.
● Check for driver updates.
Find tips on using your print drivers to see whether the correct and most up...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 127
... about the hardware configuration of the product. 3. The HP LaserJet Enterprise 500 color M551 product has printing options that you want to remove, and then click Remove. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. The HP Font Installer dialog box appears. If bidirectional communication is...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 128
... the current status of the screen. NOTE: The HP LaserJet Enterprise 500 color M551 product supports smart duplexing. To use this adjustment. The multiple-original print (mopy) function is visible while printing a document or while viewing the print driver settings. Update Now setting in the lower-right corner of the printer supplies.
This setting is Off. The default...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 136
...
The printing-system software for Mac OS X v10.5 and v10.6 only. The HP LaserJet Enterprise 500 color M551 product uses previously installed system fonts when it to prevent unauthorized access (see the... Software Update. Online help
This HTML-based help system replaces the Apple Guide help ). The installer CD does not support OS X v10.7
PDEs
Printer Dialog Extensions (PDEs) are HP additions to...
Service Manual - Page 273
..., the printer systems, and the basic theory of operation are contained in this chapter, you must install the CP1210 Service Config Tool (available at your HP authorized repair center).
● Solve problems checklist
● Menu map
● Current settings pages
● Preboot menu options
● Troubleshooting process
● Tools for the HP LaserJet Enterprise 500 color M551, you...
Service Manual - Page 275
... not work (the document does not print) complete these steps:
a.
If this solution works, the problem is with a USB cable. If you are using the HP LaserJet Enterprise 500 color M551 printer driver.
9.
Print a short document from another computer that has worked in the past. Try printing the job from a different program that has the product software...
Service Manual - Page 333
Figure 3-41 Print-quality troubleshooting procedure
Print Quality Trpubleshooting Procedure
HP LaserJet 500 color m551
Page 1
ENWW
Tools for troubleshooting 297 Follow the instructions on the pages that print out. Press the Down arrow button to highlight the Print PQ ...
Service Manual - Page 336
... Diagnostic Page item, and then press the
OK button to evaluate problems with color plane registration, EP parameters, and print quality.
1. Press the Home button.
2. Diagnostics Page
1
HP LaserJet 500 color m551
3
Page 1
2
5
7
8
4
6 4
1
Calibration information
2
Parameters
3
Color density
300 Chapter 3 Solve problems
ENWW
Print quality assessment page
Use the diagnostics...
Service Manual - Page 340
Figure 3-45 Configuration page
Configuration Page
1
2
3 4
HP LaserJet 500 color m551
Page 1
5 6 7 8
9
1 Printer information 2 Installed personalities and options 3 HP Web services 4 Color density 5 Calibration information 6 Memory 7 Event log 8 Security 9 Paper trays and options
304 Chapter 3 Solve problems
ENWW
Service Manual - Page 341
... information:
Always make sure the status line under the HP Jetdirect configuration lines indicates "I/O Card Ready." Figure 3-46 HP embedded Jetdirect page
Embedded Jetdirect Page
HP LaserJet 500 color m551
Page 1
1
4
2
5
3
6
1 HP Jetdirect Configuration indicates the product status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing...
Service Manual - Page 504
... log. For additional numeric messages, see the control-panel message section of this manual
Figure 3-48 Sample event log
Event Log
1
HP LaserJet 500 color m551
Page 1
2 3 456 7
8
1
Product information
2
Event number
3
Date and time
4
Engine cycles
5
Event log code
6
Firmware version number
7
Description of personality
8
Consecutive Repeats
468 Chapter 3 Solve problems
ENWW
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