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Question posted by info67502 on March 23rd, 2021

What Is The Solution To Scanner Error 2

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Answer #1: Posted by techyagent on March 23rd, 2021 5:00 AM

techyagent

Member since:
June 17th, 2014

Points: 4,799,780

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The "Scanner error 2" is a common problem on the HP Color LaserJet 2820 and 2840 series printers. The general advice is to turn the printer on and off, and see if the error resolves. If the "Scanner error 2" keeps coming back, you should replace the flatbed scanner assembly.

https://www.printertechs.com/printer-troubleshooting/474-scanner-error-2-hp-color-laserjet-2820-2840:~:text=The%20%22Scanner%20error%202%22%20is,replace%20the%20flatbed%20scanner%20assembly.

Thanks

Techygirl

Related HP LaserJet 3052 Manual Pages

HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 15

...-in-one...287 To clean the exterior...287 To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one 289 To clean the automatic...

Service Manual - Page 6

...27 Unpacking ...28 Contents of the HP LaserJet 3050 all-in-one box 28 Contents of the HP LaserJet 3052/3055 all-in-one box 29 Installing input devices ...30 Installing the print cartridge ...32 ...and the ADF scanner glass (HP LaserJet 3052/3055 all-inone) ...42 To clean the lid backing (HP LaserJet 3052/3055 all-in-one 43 To clean the ADF pickup-roller assembly (HP LaserJet 3052/3055 all-in...

Service Manual - Page 7

... Sequence of operation ...65 Sequence of operation, HP LaserJet 3050 all-in-one scanner 65 Sequence of operation, HP LaserJet 3052/3055 all-in-one scanner 66 Sequence of operation, HP LaserJet 3050/3052/3055 all-in-one printer (product base 68 HP LaserJet 3050/3052/3055 all-in-one timing diagram-printer (product base) ...69 Formatter system ...70 Central processing...

Service Manual - Page 9

... ADF input-tray flag ...142 ADF pickup roller and load-arm assembly (HP LaserJet 3052/3055 all-in-one 143 ADF scanner glass ...146 Scanner assembly ...148 Printer (product base) ...156 Printer separation pad ...157 Print cartridge ...158 Printer pickup roller ...159 Installing the scanner cushions 162 Media input tray ...163 Transfer roller ...165 Side covers ...167 Print...

Service Manual - Page 11

... the parts lists and diagrams 285 Replacing the printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly...

Service Manual - Page 12

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Service Manual - Page 123

... ADF submechanisms. HP LaserJet 3050 scanner top 1 3 2 HP LaserJet 3052 and 3055 scanner top HP LaserJet 3050, 3052, and 3055 printer (product base) Figure 5-1 HP LaserJet 3050/3052/3055 all-in-one 1 Product number Q6504A (HP LaserJet 3050 all-in-one) 2 Product number Q6502A (HP LaserJet 3052 all-in-one) or Q6503A (HP LaserJet 3055 all-in-one : The scanner assembly might be contaminated...

Service Manual - Page 209

... (ECU) on page 182. ● ECU. See Scanner support-frame on page 185. 2. For the HP LaserJet 3050 all -in -one , see Scanner assembly on page 148. ● Left cover. Remove four screws (callout 1). Remove the following assemblies: ● Scanner assembly. For the HP LaserJet 3052/3055 all -in -one , see Scanner assembly on page 118. Laser...

Service Manual - Page 225

... to initialize. 6. Plug the all -inone to initialize. 1. Turn on page 118. HP LaserJet 3050 all-in -one : See Scanner assembly on the power and wait for the all -in -one to the heating element. 4. Critical error messages Critical error messages can indicate some kind of failure. HP LaserJet 3052/3055 ENWW Control-panel messages 205

Service Manual - Page 226

... LaserJet 3052/3055 all-in-one directly into the wall socket. 3. If a surge protector is being used , remove it . Plug the all-in-one has experienced an internal hardware error.... See Formatter and line interface unit (LIU) on the power and wait for the all-inone to initialize. 5. Table 6-2 Critical error messages (continued) Control panel message Description 52 Scanner Error ...

Service Manual - Page 228

... the scanning assembly. If the bulb is illuminating. Use the following procedure to the left and the bulb illuminates. Table 6-2 Critical error messages (continued) Control panel message Description Scanner Bulb Failure (HP LaserJet 3052/3055 all-in -one. 2. When it begins the startup cycle farther to move the scan module so it does, cycle...

Service Manual - Page 242

See Scanner assembly on page 141 for information about replacing the HP LaserJet 3052/3055 all-in-one ) on page 130. See Separation-pad assembly on page 116 for information about replacing the HP LaserJet 3052/3055 all -in -one separation pad. HP LaserJet 3052/3055 all-in-one: Replace the ADF pickup roller See ADF pickup roller...

Service Manual - Page 255

.... See Cleaning the all-in -one on page 40. The printer needs to a lighter level. Cause The priority input tray is...Solution Adjust the priority input tray. The lighter/darker setting is scratched.) maintenance procedures do not improve print quality. 2. If the problem occurs when copying from the flatbed scanner (HP LaserJet 3052/3055 all -in -one only). HP LaserJet...

Service Manual - Page 256

... ENWW Cause Scanned images have black dots or streaks. Cause The scanner glass is damaged. HP LaserJet 3052/3055 all -inone on page 40. The toner drum in -one : See Scanner assembly on page 118. Replace the scanner assembly. A problem exists with the scanner assembly. Solution Clean the ADF path and flatbed glass. See Cleaning the all...

Service Manual - Page 257

... is being used to scan the document. Replace the scanner assembly. ENWW Scan/copy image-quality problems 237 HP LaserJet 3052/3055 all -inone: See Scanner assembly on colored paper, including brown recycled paper, the text might not be adjusted Check that before scanning. Cause Solution The HP software settings are correct in -one: See...

Service Manual - Page 259

Replace the ADF. The "Scanner error" message continually appears on the control-panel display. the ADF is incorrectly installed...ADF. the ADF is not connected correctly or Reseat the connector. Clean the rollers. Cause Solution The ADF-to -scanner connector is damaged. Cause Solution The wrong ADF pickup-roller assembly is installed. The ADF pickup rollers are dirty. Use media...

Service Manual - Page 337

... 1 Door, print cartridge 2 Cover, right 3 Scanner cushion 4 Cover, front 5 Cover, left 6 Cover, rear 7 Cover, top (scanner support-frame), printer Part number Qty RC1-8372-000CN 1 RC1-8374-000CN 1 RC1-2476-000CN 2 RL1-1160-000CN 1 RC1-8373-000CN 1 RC1-2474-000CN 1 RL1-1161-000CN 1 ENWW Printer (product base), HP LaserJet 3050/3052/3055 all-in-one 317

Service Manual - Page 351

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Service Manual - Page 363

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Service Manual - Page 393

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