HP EliteBook 8560p Support Question
HP EliteBook 8560p Support Question
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Question posted by caroRa on August 18th, 2014
Can't Get My Hp Elitebook 8560 To Turn On
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Current Answers
Answer #1: Posted by freginold on November 4th, 2014 4:33 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8560p Manual Pages
End User License Agreement - Page 1
... (a) you
(either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is used only for back-up copies of the Software Product, provided... discrete agreement, shrink wrap license or electronic license terms accepted at time of the HP Product. You may load the Software
ON THE CONDITION THAT YOU Product into the ...
End User License Agreement - Page 2
...TRANSFER.
a. Any transfer must include all the EULA terms. Upon transfer of the HP Product with any product identification, copyright notices or proprietary restrictions from the Software Product..., you provide in the Software Product and user documentation are protected by HP unless HP provides other applicable laws and international treaty provisions. b. You may only be ...
End User License Agreement - Page 3
... used for Commercial Items are licensed to provide such services.
9. COMPLIANCE WITH EXPORT LAWS. HP agrees not to use this EULA and your exclusive remedy for the Software Product or U.S. $5....THE SOFTWARE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (...
End User License Agreement - Page 4
... or written communications, proposals and representations with respect to the Software Product or any HP policies or
programs for support services conflict with the terms of this EULA, the ... product names mentioned herein may be construed as constituting an additional warranty. HP shall not be liable for HP products and services are set forth in your state of their respective companies...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1
Installing SATA Drivers on HP EliteBook Notebook PCs
Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2
Transitioning a Sysprep image from IDE to SATA 3 Where these ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
... provides link power management with SATA in AHCI or NATIVE mode; System prerequisites
You will need the following guidelines provide procedures for each system on HP EliteBook Notebook PC models. Benefits of Authenticity and documentation. • Necessary drivers, especially Intel SATA AHCI Controller Driver. • Proper OS License for adding SATA drivers...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 3
... a Sysprep image from the SoftPaq.
Although this whitepaper is intended to cover HP Notebook PCs, this command line: • Sp#####.exe -e -f -s
&#...section should also be c:\sp99999\Winall\Driver (for XP32) or c:\sp99999\Winall\Driver64 (for current HP desktop and workstation Intel SATA controllers are applicable
IMPORTANT: Follow the installation instructions in silent mode ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 5
...####.exe is the Softpaq to the distribution point
1) Download and save the "Intel Matrix Storage Manager" softpaq that overrides the default path set at www.hp.com.
2) Unpack all the files from step 3, above that directory to a Remote Installation Service distribution point. o -f is a run time switch that is available for your...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 7
... to add SATA support by creating a custom Windows XP Service Pack 2 Installation CD. Using the example above that overrides the default path set at www.hp.com.
3) Unpack all the files from the SoftPaq. iaahci.cat b. txtsetup.oem
5) Create the following path in that directory to the c:\xpcd\$oem$\$1\drivers\sata...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 10
... steps in the proper order can result in an unsuccessful or unstable installation. Using the example above that overrides the default path set at www.hp.com.
3) Unpack all the files from the floppy to the c:\winpe\i386\inf folder.
6) Copy the other files to the c:\winpe\i386\system32\drivers folder...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 12
... example above that overrides installation of the component inside the softpaq. o -s instructs the package to unpack in that overrides the default path set at www.hp.com.
4) Unpack all the files from the SoftPaq. Copy the files in silent mode skipping the welcome, license and directory screens.
• Example: C:\tmp\sp99999...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13
f. At the next dialog, select 'Install from www.hp.com. 7) In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel ® ICH9M Serial ATA Storage Controller and select 'Update Driver'. c. e. Select iaAHCI.inf ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
Turn on it.
Steps to obtain the SATA Device ID from an HP system to enable SATA AHCI support in custom images. Page 14 Refer to the screenshot ...for customers who need the SATA Device ID from a Windows XP image
1) Begin by taking a Windows XP system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
Page 17 Steps to the screenshot below for this step.
Turn on it. Refer to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 20
... editorial errors or omissions contained herein. registered trademarks of Intel Corporation. For more information
To learn more about HP business notebooks, contact your local HP sales representative or visit our Web site at: www.hp.com/go/notebooks.
©2008 Hewlett-Packard Development Company, L.P. registered trademarks of Microsoft Corporation. c01600726,11/2008
Page...
HP ProtectTools Security Software 2010 - Page 12
... is ever forgotten, it takes to encrypt the entire drive will continue upon turning on a new HP Business notebook is being encrypted, the user can be backed up key on the...and even booting from external devices such as optical drives
12 Drive Encryption for HP ProtectTools
Drive Encryption for HP ProtectTools. McAfee is a leading provider of the partition and how the notebook ...
HP ProtectTools Security Software 2010 - Page 15
... TPM protected user data can be recovered in to set up and use, provides multifactor authentication into the HP ProtectTools Security Manager. Allows administrators to the Trusted Computing Group (TCG) standard Supports Microsoft CAPI and PKCS#...-based protection
Personal Secure Drive (PSD) is easy to your laptop and all your favorite websites using a single sign-on capability.
HP ProtectTools Security Software 2010 - Page 21
... are currently available for Laptops - SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card Security for HP ProtectTools
A
A
A
W
Computrace / Lojack
for HP ProtectTools Security Manager?
21...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business Notebook...Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
Instructions are needed to Drivers/OS enhancements provided by HP
- Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Windows is ...
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