HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by RENEEtrap on May 3rd, 2014
Windows 7 Hp Computer Won't Turn On
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Current Answers
Answer #1: Posted by freginold on May 10th, 2014 12:31 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, typically when a laptop won't turn on, it's one of three things: the battery, the battery charger/AC adapter, or the motherboard.
You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1
Installing SATA Drivers on HP EliteBook Notebook PCs
Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System requirements ... add SATA drivers to WinPE 2005 10
Modifying a Windows XP installation to support SATA Native Mode 12 Where these guidelines are applicable 12 Steps to modify a Windows XP image to support SATA Native Mode 12
How to...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
...for use by HP personnel and customers. In addition, you install Windows XP Professional.
...HP drivers and utilities, including the most current
available ROM for installing XP Professional is a storage interface technology that provides up to all systems using Intel Matrix SATA AHCI Storage controllers.
This document applies to 150MB/Sec transfer rate for each system on HP EliteBook...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 7
...the Softpaq to unpack. o -f is a run time switch that overrides the default path set at www.hp.com.
3) Unpack all the files from step 4 to the location of the component inside the softpaq....all the files from step 4 to the c:\xpcd\i386 folder.
7) Also copy all the files from the Windows XP CD to a temporary folder (these guidelines will unpack the files needed to c:\sp99999.
4) Browse to ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 12
....
3) Download and save the "Intel Matrix Storage Manager" softpaq that overrides the default path set at www.hp.com.
4) Unpack all the files from the SoftPaq. iaahci.cat b. Unpacking a Softpaq file uses this command... image to support SATA AHCI Native Mode enabled (the default mode). Modifying a Windows XP installation to support SATA Native Mode
Where these steps in the proper order ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13
...when prompted, browse to the location of the "Intel Matrix Storage Manager" files extracted from www.hp.com. 7) In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel ® ICH9M ...: a. txtsetup.oem a. 6) Download and run the "Intel Chipset Installation Utility for ICH9 for Microsoft Windows 2000 and XP" for your models from the softpaq on your removable media. c. d. f. g. When...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
...section provides guidelines for customers who need the SATA Device ID from a Windows XP image
1) Begin by taking a Windows XP system with the HP image already on the system and boot into the Operating System.
2)...SATA Device ID from an HP system to enable SATA AHCI support in custom images. Refer to the screenshot below for both Windows XP and Windows Vista.
Page 14 Turn on it.
How to ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
Steps to the screenshot below for this step. Page 17 Turn on it. Refer to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
... Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business Notebook Models
Technical white paper
Table of contents Executive summary...2 System requirements and prerequisites 2
Supported models ...2 Installing the OS, drivers, and enhancements 3
Drivers and enhancements ...5 Building a common image ...7
Windows XP Professional...7 Windows Vista Business / Windows...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Authenticity
2 Highspeed Internet access (www.hp.com) - HP Softpaq Download Manager ...
Service Guide - Page 15
... 32 with
√
Microsoft® Basics
Windows 7 Professional with Microsoft
√
Basics
Windows 7 Home Premium 64 with
√
Microsoft Basics
Windows 7 Home Premium 32 with
√
Microsoft Basics
Windows Vista Home Basic 32 with
√
Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w Mobile Workstation
√
√
√...
Service Guide - Page 16
... Professional
Restore Media:
Windows 7 Professional 64
√
Windows 7 Professional 32
√
Windows 7 Home Basic 32
√
Windows 7 Home Premium 64
√
Windows 7 Home Premium 32
√
Windows 7 Starter 32
√
DRDVD Windows 7
√
DRDVD Windows 7 with WinDVD
√
Web-only support:
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w Mobile Workstation...
Service Guide - Page 17
...
√
Windows 7 Ultimate 32/64
√
Certified:
Microsoft WHQL
√
Novell: SuSE Linux
√
End-user replaceable parts:
AC adapter
√
Battery (system)
√
Hard drive
√
Memory module
√
Optical drive
√
Mini-PCI components (WLAN, WWAN,
√
SIM)
Modem
√
Keyboard
√
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w...
Service Guide - Page 25
...Sleep.
● When the computer is in this guide and to the HP Notebook Reference Guide. Allows a fingerprint logon to turn on the computer.
● When the computer is on or off but... about your computer does not have HP QuickWeb software, the button does not perform any action or function.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, ...
Service Guide - Page 73
... (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) Display bezels For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use in Hibernation, turn the computer on page 109 for more information about removing the remaining components. Display assembly components (panel, bezel...
Service Guide - Page 77
... 6460b models and 642804-001 for HP EliteBook 8460p/w models. Slide the release latch (3) to disengage the door from the computer. 4. Slide the door toward you are unsure whether the computer is available in Hibernation, turn
the computer on, and then shut it down through the operating system. 2.
Before disassembling the computer, follow these...
Service Guide - Page 132
... on -screen instructions. If the battery fails the test, contact HP Customer Support to start the
computer. ● Run-in every ...complete. The following the on or restart the computer. Turn on -screen instructions. BIOS installation procedures vary. Double-click...begins. 5. If it is displayed in the System Diagnostics window. To start -up test-This test analyzes the main computer...
Service Guide - Page 148
... installed on -screen instructions.
If possible, check for the presence of the screen.
4. Turn on or restart the computer, and then press esc while the "Press the ESC key ...the computer are permanently removed. If the partition is present, an HP Recovery drive is displayed on recovering information using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased...
Reference Guide - Page 17
... phone network provider. Using HP Mobile Broadband requires a network service provider, which in Hibernation, turn the computer on by using WLANs.
For information on HP Mobile Broadband and how to...icon next to the computer.
4. Windows does not recognize the new network, follow the same procedure you used with mobile network provider service, HP Mobile Broadband gives you the freedom to...
Reference Guide - Page 39
... is on or in the Sleep state, the computer remains
briefly in Windows Control Panel. ● Turn off the computer or initiate Hibernation. 2. Conserving battery power
● Select...9679; Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP
Resolving a low battery level when a charged battery is available ● Initiate Hibernation. ●...
Reference Guide - Page 86
...checks all
data in the lower-left corner of the battery. Turn on your hard drive. BIOS installation procedures vary. Follow any software...also view system information and error logs in the System Diagnostics window. If it attempts to move the data to determine if ...is functioning properly. If the battery fails the test, contact HP Customer Support to run , and then follow these steps: 1....
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