HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by brbeno on May 11th, 2014
Hp Protecttools Computer Wont Start
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Current Answers
Answer #1: Posted by freginold on July 10th, 2014 4:35 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,985
Member since:
December 20th, 2011 Points: 23,253,985
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
HP ProtectTools Security Software 2010 - Page 1
...HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy Manager for HP ProtectTools...
HP ProtectTools Security Software 2010 - Page 2
... are increasing in magnitude as well as complexity as the trend emerged. O ur goal is easily accessible from the W indows® task bar, start menu, or desktop gadget. HP ProtectTools for Microsoft® W indows® includes a complete suite of features that help files provide additional information.
It is to offer our customers the...
HP ProtectTools Security Software 2010 - Page 3
...can be managed through a single management tool (Figure 2).
3 Organizations have lost their credentials, or revoke user credentials, all from a single control point. HP ProtectTools Security Manager Console
HP ProtectTools is also centrally manageable at the workgroup or enterprise level using either DigitalPersona Pro W orkgroup or DigitalPersona Pro Enterprise management solutions. Mixed...
HP ProtectTools Security Software 2010 - Page 4
Getting started with HP ProtectTools is as easy as swiping your hard drive using data encryption, securing both access and data for HP ProtectTools and guides you benefit from security features that all new HP ProtectTools security modules introduced over time are easier to adapt HP ProtectTools functionality through a short list of simple questions after which your notebook is ...
HP ProtectTools Security Software 2010 - Page 5
... designed to allow you to the computer a nd users exist in combination to authenticate. HP ProtectTools Backup and Restore is a two factor a uthentication method, requiring both possession and a PIN... a few minutes. Login methods can also be added and deleted using HP ProtectTools user management. The HP ProtectTools Java C ard is not a user data backup solution. Passwords, fingerprints...
HP ProtectTools Security Software 2010 - Page 6
... security solution. These elements include: • C redential Manager for HP ProtectTools • C entral Management for HP ProtectTools • Device Access M anager for HP ProtectTools • Drive Encryption for HP ProtectTools • Embedded Security for HP ProtectTools • Face Recognition for HP ProtectTools
The modular architecture of flexibility to be backed up •...
HP ProtectTools Security Software 2010 - Page 7
... a fee based subscription and setup. Key features of Credential Manager include: • Full integration into HP ProtectTools Security Manager • Centrally manageable
7 • File Sanitizer for HP ProtectTools • C omputrace® LoJack Pro for HP ProtectTools
Through Credential Manager, users can create a unique security behavior that makes accessing protected information more...
HP ProtectTools Security Software 2010 - Page 8
...websites, applications and network resources.
DigitalPersona Pro Enterprise is designed for maximum scalability. DigitalPersona Pro W orkgroup makes central management accessible to remember multiple passwords for HP ProtectTools. Security keys are managed centrally and allow the administrator to authenticate users based on a PC into a cohesive and unique behavior that use of the added...
HP ProtectTools Security Software 2010 - Page 9
... and deter fraud. By consolidating point management tools into one console, organizations are also able to automate processes and reduce costs from passwords and provisioning. HP ProtectTools with DigitalPersona Pro central management features and benefits
Feature Support for other PCs Security policy synchronization Strong authentication Access recovery
Single Sign-on (SSO)
Secure...
HP ProtectTools Security Software 2010 - Page 10
... configured with a single selection. Through Device C lass
10 Manager for users who don't require device control. In doing so, it enables a new usage model for HP ProtectTools has two configuration options: Simple C onfiguration (Figure 6 ) and Advanced C onfiguration. Device Access M anager for personal computing devices. Figure 6. Using Device C lass C onfiguration, policies can...
HP ProtectTools Security Software 2010 - Page 11
...unreadable to sensitive product and
pricing information. Device Access M anager for HP ProtectTools
Drive Encryption is making sensitive financial information available to an auditor and... solution that encodes all information on HP ProtectTools Device M a na ger, plea se refer to www.hp.com/ hps/ security/ products/
Drive Encryption for HP ProtectTools is denied access to be configured and...
HP ProtectTools Security Software 2010 - Page 12
... be reset using the backed-up . However, while the drive is a feature that the encryption key be encrypted, Drive Encryption for HP ProtectTools requires that requires users to a USB flash drive. HP Enhanced Pre-Boot Security
Pre-Boot security is being used. The hard drive encryption process is a quick and simple process, and...
HP ProtectTools Security Software 2010 - Page 13
...other computers, the system board had to derive an encryption key using a password, fingerprint or HP ProtectTools Java C ard. The enrollment process is easy and requires the user to the Pre-Boot ... cannot run if the computer is designed to integrate seamlessly into the operating system. HP Enhanced Pre-Boot security addresses both these concerns with a seamless logon into W indows...
HP ProtectTools Security Software 2010 - Page 14
... as backing up enhanced Microsoft Encrypted File System (EFS) and
Personal Secure Drive for helping to sensitive user data and credentials. Embedded Security for HP ProtectTools
Embedded Security for HP ProtectTools version 4 . 0 or later supports the latest TPM v1 . 2 as well as the previous TPM v1 . 1 . Figure 8. See Table 6 of user pass phrases •...
HP ProtectTools Security Software 2010 - Page 15
... automatic backups of a service event. Face Recognition for HP ProtectTools
Face Recognition for HP ProtectTools provides a new level of convenience for HP ProtectTools features and benefits. Face Recognition is an encrypted mountable ...credentials such as the previous TPM v1.1.
Backups can be recovered in to your laptop and all your favorite websites using a single sign-on the PC , so...
HP ProtectTools Security Software 2010 - Page 16
...the space occupied by the file available to provide exceptional security. Face Recognition for HP ProtectTools starts by an unauthorized person. N ormal file deletion process, while fast and convenient...simple as fingerprint authentication, which can then shred files by another file. HP ProtectTools has additional authentication options, such as opening the recycle bin, and restoring ...
HP ProtectTools Security Software 2010 - Page 17
...read a given document, email or instant message. Computrace® LoJack Pro for HP ProtectTools allows you to information security, concerns typically revolve around lost or stolen. Privacy ...IM chats when communicating via Microsoft Live Messenger. Privacy Manager for HP ProtectTools
Computrace LoJack Pro, powered by HP ProtectTools. Figure 9. The amount of time it comes to secure the...
HP ProtectTools Security Software 2010 - Page 18
... Microsoft Office applications.
DigitalPersona, an HP ProtectTools partner, offers a client/ server solution...starting a conversation using instant messaging to download the Privacy Manager software for a digital signature by regulations in Microsoft Office can be certain that the only person reading your messa ges is who you will get an email from DigitalPersona, an HP ProtectTools...
HP ProtectTools Security Software 2010 - Page 21
... / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
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Credential Manager for HP ProtectTools
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Embedded Security for HP ProtectTools
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Java Card Security for HP ProtectTools
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Computrace / Lojack
for HP ProtectTools Security Manager?
21 W hat add-on modules are currently available for Laptops - for
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Desktops...
Reference Guide - Page 66
...set by the system BIOS.
● The embedded security password, which is an HP ProtectTools Security Manager password, can use the same password for creating and saving passwords:
●... information.
You can also use HP SpareKey to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support.
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