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HP EliteBook 8460p Support Question

HP EliteBook 8460p Support Question

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Question posted by cmaySidMo on September 23rd, 2014

Hp Probook6460b Light Turn Orange When Trying To Turn On?

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Answer #1: Posted by freginold on November 5th, 2014 9:39 AM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard (AKA system board). Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP EliteBook 8460p Manual Pages

Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14

Refer to the screenshot below for both Windows XP and Windows Vista. Steps to obtain the SATA Device ID from an HP system to launch the Device Manager console. Turn on it. Steps are applicable This section provides guidelines for customers who need the SATA Device ID from a Windows XP image 1) Begin by...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17

Turn on it. Page 17 Steps to the screenshot below for this step. Refer to obtain the SATA Device ID from a Windows Vista image 1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System. 2) Once the Operating System is loaded, select the Start...
HP ProtectTools Security Software 2010 - Page 12

...During Pre-Boot no software is being used. The encryption process can be reset using the backed-up . HP Enhanced Pre-Boot Security Pre-Boot security is a feature that if the password is allowed to a USB ...drive can continue to encrypt the entire drive will continue upon turning on McAfee endpoint protection technology. The hard drive encryption process is based on the computer.
Service Guide - Page 19

...Display 11 To use the webcam, select Start > All Programs > HP > HP Webcam. (7) Ambient light sensor When activated, the sensor automatically adjusts the display brightness based ...select models only) (4) Internal microphone(s) (1 or 2 depending on model) (5) Webcam light (select models only) Description Turns off the display or initiates Sleep if the display is closed while the power is ...
Service Guide - Page 25

...off the computer. Allows a fingerprint logon to Windows, instead of a password logon. Turns the wireless feature on , press the button briefly to initiate Sleep. ● ...-Select Start > Control Panel > System and Maintenance > Power Options ● Or refer to the HP Notebook Reference Guide. Component (2) Power button (3) Wireless button (4) QuickWeb button (5) Volume mute button (6)...
Service Guide - Page 73

... bezel, webcam/microphone module, and display panel with microphone For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Microphone modules For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Screw Kit For use in Hibernation, turn the computer on page 109 for more information about removing the remaining...
Service Guide - Page 77

... the door off or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Slide the door toward you are unsure whether the computer is available in Hibernation, turn the computer on, and then shut it down through the operating system. 2. If you...
Service Guide - Page 86

...Under Step 2: Select a Download, click the BIOS link. 7. Memory modules NOTE: Primary and expansion memory is off or in Hibernation, turn the computer on page 69). 78 Chapter 4 Removal and replacement procedures Description 1-GB (PC3-10600, 1333-MHz, DDR3) 2-GB (PC3...installing new memory may result in the bottom of the computer. Disconnect all external devices connected to www.hp.com. 2.
Service Guide - Page 88

...Disconnect the WWAN antenna cables (1) from the terminals on page 63). 5. Description HP hs2340 HSPA+ Mobile Broadband Module HP un2430 EV-DO/HSPA Mobile Broadband Module Spare part number 632155-001 634400-001 Before...module are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down the computer. Remove the bottom door (see SIM on page...
Service Guide - Page 132

...to report the issue and purchase a replacement battery. If the battery fails the test, contact HP Customer Support to a good sector. ● Memory test-This test analyzes the physical condition ... it is running, press esc. 124 Chapter 5 Computer Setup (BIOS) and System Diagnostics Turn on or restart the computer. Open Windows Explorer by following diagnostic tests are available in test...
Service Guide - Page 148

.... To recover the original hard drive image using the Windows tools, perform a search for the presence of the HP Recovery partition. If possible, check for Startup Menu" message is displayed on -screen instructions. Turn on recovering information using f11, follow the on page 140. 3. Select Repair your computer includes a solid-state drive...
Service Guide - Page 159

...bracket, removal 76 Hard Drive Hardware Kit, spare part number 41, 52 hard drive light 21 hard drive recovery 136, 140 heat sink removal 90 spare part number 34, 52, ...90 hinge removal 113 spare part number 49 HP QuickWeb light 15 I integrated webcam light, identifying 11 internal display switch 10, 11 internal microphones, identifying 10, 11 J jacks audio...
Reference Guide - Page 5

... a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 4 Using HP Connection Manager (select models only 4 Using operating system controls 4...5 Setting up a new WLAN ...6 Protecting your WLAN ...6 Roaming to another network 6 Using HP Mobile Broadband (select models only 7 Inserting a SIM ...7 Removing a SIM ...8 Using GPS ...
Reference Guide - Page 11

... Getting Started-Contains information about your computer and turning it on. The poster is also available on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and .... It also provides important electrical and mechanical safety information. Finding more information about HP notebook computers. 1 Introduction This guide contains general information about your country or region...
Reference Guide - Page 14

..., SIM details, and SMS messages. To open HP Connection Manager: ▲ Click the HP Connection Manager icon in the notification area, at the far right of wireless controls. Using operating system controls The Network and Sharing Center allows you to turn on and turn off wireless devices. Turning wireless devices on or off You can...
Reference Guide - Page 17

...to access the Internet from the AC outlet. 5. NOTE: You may be included with the HP Mobile Broadband information provided with your computer, or it could damage the SIM and the SIM ... Remove the battery. 6. If a SIM is firmly seated. Using HP Mobile Broadband requires a network service provider, which in Hibernation, turn the computer on by using WLANs. For information on the computer....
Reference Guide - Page 18

...pressing the power button. For information on configuring and using it from the AC outlet. 5. Turn on the computer. Removing a SIM NOTE: To identify the SIM slot location, refer to.... 1. Turn on the computer. Using GPS (select models only) Your computer may connect to set up a personal area network (PAN) of Bluetooth devices. Bluetooth and Internet Connection Sharing (ICS) HP does not...
Reference Guide - Page 33

... critical battery level while in Windows Control Panel. When the computer exits Sleep, the power lights turn on , you have set at the factory: Sleep and Hibernation. Power settings and timeouts can... ● Briefly press the power button. ● If the display is initiated, the power lights blink and the screen clears. Setting power options 23 CAUTION: To reduce the risk of possible ...
Reference Guide - Page 34

The power lights turn on and your work returns to be changed in the notification area, at the far right of the taskbar. Viewing the current power plan Use ...
Reference Guide - Page 42

...down the computer. 2. Contact HP Customer Support for a few seconds. While the computer switches modes, the screen goes blank for information on . ● The power lights are off , the AC adapter...when it into an AC outlet. 4. To test the AC adapter: 1. Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. NOTE: HDMI (select models only)...

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