HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by spolKayla on March 29th, 2014
Elitebook 8460p Battery Light Lit But Pc Will Not Boot
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Current Answers
Answer #1: Posted by freginold on May 10th, 2014 7:55 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, when a laptop won't turn on, it's typically because of one of three things: the battery, the battery charger/AC adapter, or the motherboard.
You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
...HP Driver Recovery DVD (DRDVD)
1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the...
Service Guide - Page 1
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
...-GHz (Turbo up to 3.20)
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processor 3-MB L3 cache, 4 threads
2430M, 2.40-GHz (Turbo up to 3.00)
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processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 11
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Supports the following drives:
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● 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
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Service Guide - Page 12
... Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid-state
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drives:
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S3/S4/S5 wake on LAN
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NIC power down technology
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Ethernet cable not included
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Service Guide - Page 13
... Ports
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by...5 band, in
WWAN panels only)
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Subscriber identity module (SIM)
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security (customer-accessible in battery
bay)
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Supports "no WWAN" option
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Supports the following WWAN modules:
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Service Guide - Page 14
..., 3.0-Ah (100-Wh) Li-ion battery
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6-cell, 2.8-Ah (62-Wh) Li-ion battery
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6-cell, 2.55-Ah (55-Wh) Li-ion battery
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3-cell, 2.8-Ah (31-Wh) Li-ion battery
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Supports 9-cell, 73-Wh HP Ultra-
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Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 15
... 6460b Notebook PC
Supports 9-cell, 100-Wh HP Extended
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Life Battery
Supports 6-cell, 55-Wh HP Long Life Li-
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ion battery
HP Fast Charge...√
Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
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Service Guide - Page 16
...64
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Windows 7 Home Premium 32
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Windows 7 Starter 32
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DRDVD Windows 7
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DRDVD Windows 7 with WinDVD
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Web-only support:
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Service Guide - Page 17
...;
Novell: SuSE Linux
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End-user replaceable parts:
AC adapter
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Battery (system)
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Hard drive
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Memory module
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Optical drive
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Mini-PCI components (WLAN, WWAN,
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SIM)
Modem
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Keyboard
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Service Guide - Page 28
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NOTE: Refer to external power and the battery is charged from 0 - 90%.
● White: The computer is connected to the illustration that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: The battery is fully charged.
20 Chapter 2 External component...
Service Guide - Page 43
... number information. Battery, Li-ion 9-cell (100 WHr, 3.0 Ah) 9-cell (73 WHr, 2.8 Ah) 6-cell (62 WHr, 2.8 Ah) 6-cell (55 WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w...
Service Guide - Page 46
...Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN... ● Display HD+ cable kit ● Display enclosure For use in 6460b models For use in 8460p models For use in 8460w models
Spare part number 642787-001 642788-001 642785-001
657836-001 657837-001...
Service Guide - Page 48
Plastics Kit
Item
(1) (2) (3) (4)
Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door
Spare part number 641832-001 642804-001
40 Chapter 3 Illustrated parts catalog
Service Guide - Page 58
... the United Kingdom (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in Germany (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in France (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in...
Service Guide - Page 59
... Netherlands and Europe (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in Sweden (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in Slovenia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in...
Service Guide - Page 60
... (includes keyboard and pointing stick cables)
642760-DJ1
Keyboard with pointing stick for use in HP EliteBook 8460p models in Greece (includes keyboard and pointing stick cables)
642760-DW1 Keyboard with pointing stick for use in HP EliteBook 8460p models in the French Arabic region (includes keyboard cable)
642761-001
Keyboard with pointing stick...
Service Guide - Page 77
...bottom door: 1. Disconnect all external devices connected to install the bottom door. Remove the battery (see Battery on , and then shut it down through the operating system. 2. Reverse the removal...battery bay toward the front of the computer (4), and then lift the door off or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p...
Service Guide - Page 158
...) jack 23,
24
B Backup and Restore 135 Backup and Restore Center 138,
139 base enclosure, spare part
number 35, 50 battery
removal 63 spare part number 35, 63 battery bay 25 battery light 20 battery release latch 25 BIOS determining version 123 downloading an update 123 updating 123 Blu-ray BD-R/RE + DVDSM DL Drive...
Reference Guide - Page 38
... connected to external power for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Using Battery Check
Battery Check in Help and Support provides information on the status of the...
