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HP EliteBook 8460p Support Question

HP EliteBook 8460p Support Question

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Question posted by cdcronald on March 4th, 2014

6460b Charging Light Flashing Amber And Won't Turn On

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Answer #1: Posted by freginold on May 11th, 2014 5:50 PM
This answer was accepted by the poster of the original question.
freginold

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Hi, when a laptop won't turn on, it's typically because of one of three things: the battery, the battery charger/AC adapter, or the motherboard.

You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP EliteBook 8460p Manual Pages

HP ProtectTools Security Software 2010 - Page 12

... The key backup ensures that requires users to encrypt the entire drive will continue upon turning on McAfee endpoint protection technology. However, while the drive is a quick and simple ...operating system is allowed to a USB flash drive. The hard drive encryption process is shutdown during encryption, encryption will depend on the USB flash drive. HP Enhanced Pre-Boot Security ...
2009 HP business notebook PC F10 Setup overview - Page 9

...Enabled/Disabled • Express Card Slot Enables integrated express card slot. Enabled/Disabled • Flash media reader Enables integrated SD Card reader. Enabled/Disabled • Embedded Bluetooth Device Enables integrated... Boot order • Ambient Light Sensor Enables Ambient Light Sensor Enabled/Disabled • Notebook Upgrade Bay Enables integrated Upgrade bay.
Service Guide - Page 9

... Description HP ProBook 6460b Notebook PC HP ProBook 6460p Notebook PC √ HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation ...threads 2430M, 2.40-GHz (Turbo up to 3.00) √ processor 3-MB L3 cache, 4 threads HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √...
Service Guide - Page 11

Category Memory Flash cache Hard drives Description HP ProBook 6460b Notebook PC 35.6-cm (14.0-in) HD, anti-glare...√ ● 750-GB, 7200 ● 500-GB, 7200 ● 320-GB, 7200-rpm ● 250-GB, 7200 HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √ √ √ √ √ √ √...
Service Guide - Page 14

...6460b Notebook PC DisplayPort 1.1a √ RJ-11 (modem) √ RJ-45 (Ethernet, includes link and √ activity lights) USB 3.0 USB 2.0 (3) √ USB 2.0 charging...Supports 9-cell, 73-Wh HP Ultra- √ Capacity Extended Life Battery HP EliteBook 8460p Notebook PC √ √ √ HP EliteBook 8460w Mobile Workstation √ √ √ √ √ √...
Service Guide - Page 15

...Category Security Operating system Description HP ProBook 6460b Notebook PC Supports 9-cell, 100-Wh HP... Life Li- √ ion battery HP Fast Charge Technology √ Integrated fingerprint reader √ Integrated...Home Basic 32 with √ Microsoft Office 2010 Personal HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation √ √ √ √...
Service Guide - Page 19

... Webcam (select models only) Records video and captures still photographs. Component Description (5) Webcam light (select models only) On: The webcam is in use. Send and receive wireless signals... Internal microphone(s) (1 or 2 depending on model) (5) Webcam light (select models only) Description Turns off the display or initiates Sleep if the display is closed while the power is on...
Service Guide - Page 22

... TouchPad is on . ● Blinking: The computer is in the Sleep state. ● Off: The computer is on . Component (1) TouchPad on/off light (2) Caps lock light (3) Power light Description ● Amber: The TouchPad is off or in Hibernation. 14 Chapter 2 External component identification Lights NOTE: Refer to the illustration that most closely matches your computer.
Service Guide - Page 23

Component (4) Wireless light (5) QuickWeb light (6) Mute light (7) Num lock light Description ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Off: The computer is on . On: Num lock is off...
Service Guide - Page 28

Front NOTE: Refer to external power and the battery is charged from 90 - 99%. ● Blinking amber: A battery that most closely matches your computer. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is connected to the illustration that is the only available power source has...
Service Guide - Page 29

... optical disc. or - Connect optional USB devices. NOTE: Some models support SuperSpeed USB 3.0 technology. Component (5) Hard drive light (6) Speaker Description ● Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Component (1) Power connector (2) 1394 port (3) USB or SuperSpeed USB...
Service Guide - Page 44

... Item Description (1) Display bezel For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use with HP EliteBook 8460w models with a webcam (2) Webcam module with microphone For use with HP ProBook 6460b models For use with HP EliteBook 8460p/w models 36 Chapter 3 Illustrated parts catalog Spare part number...
Service Guide - Page 45

... HD+ displays (7) WLAN antennas For use in HP EliteBook 8460p/w models; includes three antennas (8) WWAN antennas For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models (9) Display enclosure For use in HP ProBook 6460b models For use in HP EliteBook 8460p models For use in HP EliteBook 8460w models (includes backlight module) Display Latch Kit...
Service Guide - Page 61

...-001 643920-001 643921-001 Description Display Rubber Kit Display Screw Kit for use in HP ProBook 6460b models Display Screw Kit for use in HP EliteBook 8460p/w models Display Cable Kit for use in HP ProBook 6460b models with HD displays (includes display cable and webcam cable) Display Cable Kit for use in...
Service Guide - Page 62

...Display panel, 35.6-cm (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) Ambient light sensor Intel Core i3 processor, 2330M, 2.2-GHz, 3-MB L3 cache Intel Core i5 processor, 2430M, 2.4-GHz (turbo...for use in the upgrade bay) Display panel support kit for use in 6460b models Display panel support kit for use in 8460p models Display panel support kit for use in 8460w models 6-cell, 2....
Service Guide - Page 67

...Preliminary replacement requirements 59 Be sure that proper materials are selected to dissipate electric charges. Workstation guidelines Follow these items only at static-free workstations. ● Place ... guidelines: ● Cover the workstation with pins, leads, or circuitry. ● Turn off power and input signals before removing items from their containers until the parts arrive ...
Service Guide - Page 73

... in ), HD+ anti-glare, LED, SVA, LVDS (does not include cable) Display bezels For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use with HP EliteBook 8460w models with a webcam Webcam module with the display assembly still attached to the computer. If you must...
Service Guide - Page 77

...bottom door. Slide the door toward you are unsure whether the computer is available in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Reverse the removal ... the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Disconnect the power from the computer by first unplugging the...
Service Guide - Page 103

... 4. Position the computer upside-down with a pointing stick Keyboard for use in model 8460p Keyboard for use in model 8460w Spare part number 641834-xxx 641835-xxx 642760-xxx ... shut it down the computer. Description Keyboard for use in model 6460b without a pointing stick Keyboard for use in Hibernation, turn the computer on page 63). 5. Disconnect all external devices connected ...
Reference Guide - Page 34

... Start, click the arrow next to the Lock button, and then click Hibernate. The power lights turn on and your work returns to the screen where you must enter your Windows password before your...help you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the power ...

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