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HP EliteBook 2740p Support Question

HP EliteBook 2740p Support Question

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Question posted by stonej2000 on April 4th, 2013

Second Battery Not Charging The Second Battery Is Not Chargeing When Plugged

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Answer #1: Posted by TommyKervz on April 4th, 2013 9:15 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Greeting - I do wish that you would have given more info - like wether it is originally that model's or not. However this can be the possibilities.

1. The battery contacts may be dirty and needs cleanig

2. The laptop may be failing to recognise the battery if it is not originally for the model but made by third parties.

3. Laslty the battery may be sadly dead.

I really hope this helps


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #2: Posted by michaelaurabuy on April 6th, 2013 7:10 PM
michaelaurabuy

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March 25th, 2013

Points: 1,410
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If your hp 2740p battery is not charging or laptop does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues. Uninstalling and reinstalling power management software in Windows Vista In order to correct problems with the battery's power management software, follow the steps below. 1. Click Start and type device in the search field, then select Device Manager . 2. Expand the Batteries category. 3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall . WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver. 4. On the Device Manager taskbar, click Scan for hardware changes . Alternately, select Action > Scan for hardware changes . Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging.

Related HP EliteBook 2740p Manual Pages

2008 HP business notebook PC F10 Setup overview - Page 8

... business notebook PCs Feature Function Options (Default in Bold where applicable) SYSTEM CONFIGURATION MENU Device Configurations (Cont.) Secondary Battery Fast Charge HP QuickLook Switches charging to secondary Enabled/Disabled battery when primary battery is 90% charged to magic packet is received via LAN. Info button access to HP QuickLook. Enabled/Disabled UEFI Boot Mode Enables...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 6

... SIM ...40 Hard drive ...41 WLAN module ...43 WWAN module ...46 Memory modules ...47 Keyboard ...48 Top cover ...51 RTC battery ...53 Audio connector board ...54 Bluetooth module ...56 Latch assembly ...58 Speaker assembly ...60 Display assembly ...62 System board shield ...66 Modem module ...67 Smart ...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 10

... by way of wireless module: Two WLAN antennas (world-wide 5-band) built into display assembly GPS support Subscriber identity module (SIM) security (customer-accessible in battery bay) Integrated personal area network (PAN) options by way of Bluetooth® module: Supports "no PAN" option Broadcom Bluetooth ExpressCard 34 mm SD Card Reader...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 11

... with tether 65-watt Smart AC adapter with localized cable plug support (3-wire plug with ground pin): 6-cell, 44-Wh Li-ion battery with fuel gauge LEDs 6-cell, 39-Wh Li-ion battery (only with 3 year warranties) Supports optional HP2700 Ultra-Slim Battery HP Fast Charge Technology Integrated fingerprint reader Integrated smart card reader Kensington Security...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 15

If the computer is not plugged into an external power source, the light turns off when all batteries in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to decrease speaker volume. Blinking: The volume down light ENWW Description ● On: The computer is on . ● Amber: Computer sound is being ...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 22

The SIM slot is normal for the internal fan to cool internal components and prevent overheating. Displays the approximate remaining battery charge. Enable airflow to expose the accessory battery connector. 14 Chapter 2 External component identification ENWW Connects an optional docking device. Slides open to cool internal components. Holds the hard drive, memory module slots...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 28

...(19) (20) Description Spare part number System board shield (includes replacement thermal material) 597838-001 RTC battery System board (includes replacement thermal material) For use in all countries and regions except Australia and New Zealand For... Zealand Latch assembly 510099-001 510099-011 597837-001 WWAN module Li-ion battery 6-cell, 44-Wh, 2.0-Ah 6-cell, 39-Wh, 2.0-Ah 531993-001...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 34

... ● Torx T8M2.5×8.0 screw Sequential part number listing Spare part number Description 454668-001 6-cell, 39-Wh, 2.0-Ah, Li-ion battery 482963-001 490371-001 490371-021 RTC battery Power cord for use in North America Power cord for use in Europe, the Middle East, and Africa 490371-031 490371-061...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 36

.... Virgin Islands, Venezuela, and Vietnam Intel Centrino Advanced-N 6200 ABG WLAN module for use in Pakistan, Russia, and Ukraine 6-cell, 44-Wh, 2.0-Ah, Li-ion battery 250-GB, 5400-rpm, 4.6-cm (1.8-in) hard drive (includes Mylar cover with tab, rubber gasket, and bracket) 80-GB solid-state drive (includes Mylar cover...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 42

... fixtures must directly contact dissipative surfaces, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding guidelines when packaging and transporting equipment: &#...static-shielding material. ● Use a wrist strap connected to avoid static charging. Packaging and transporting guidelines Follow these grounding workstation guidelines: ● Cover ...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 47

..., turn the computer on a flat surface, with the battery bay toward you are unsure whether the computer is seated. Remove the battery: 1. Disconnect all external devices connected to release the battery. 3. Battery Description 8-cell, 44-Wh, 2.0-Ah, Li-ion battery 8-cell, 39-Wh, 2.0-Ah, Li-ion battery Spare part number 454668-001 593592-001 Before disassembling...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 48

... from the SIM slot.) 2. Press in on the SIM (1). (The module is off or in Hibernation, turn the computer on page 39). Remove the battery (see Battery on , and then shut it must be removed before disassembling the computer. Remove the SIM (2) from the SIM slot. SIM NOTE: This section applies only...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 49

...) hard drive 160-GB, 5400-rpm, 4.6-cm (1.8-in Hibernation, turn the computer on page 39). Disconnect all external devices connected to the computer. Remove the battery (see Battery on , and then shut it rests at an angle, and then remove the hard drive cover. If you . 2. Position the computer upside-down the...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 52

... secure the WLAN module to the WLAN module "Aux" terminal. 2. Remove the hard drive cover (see Battery on page 41). NOTE: The black WLAN antenna cable is connected to the computer. (The edge of ...cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Hard drive on page 39). 5. Disconnect the WLAN antenna cables (1) from the terminals ...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 54

...all external devices connected to the WWAN module "Main" terminal. Remove the hard drive cover (see Battery on page 41). NOTE: The red WWAN antenna cable is connected to the computer. 3. NOTE: ... the slot rises away from the terminals on , and then shut it down the computer. Remove the battery (see Hard drive on page 39). 5. Disconnect the WWAN antenna cables (1) from the computer.) 3. ...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 55

...). ENWW Component replacement procedures 47 If you are designed with a notch (3) to the computer. 3. Remove the battery (see Hard drive on , and then shut it down the computer. Remove the hard drive cover (see Battery on each side of the memory module slot to install a memory module. Spread the retaining tabs (1) on...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 56

...281 597841-141 597841-031 597841-001 Before removing the keyboard, follow these steps: 1. Remove the battery (see Hard drive on page 39). 5. Keyboard For use in: Spare part number For use in... and then shut it down through the operating system. 2. Remove the hard drive cover (see Battery on page 41). Shut down the computer. Disconnect the power from the computer by first unplugging the...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 90

...). ● Enable/disable virtualization technology (select models only; Select To do this NOTE: Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on USB (enabled by default). ● Enable/disable...
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 113

...base enclosure, spare part number 20, 30 battery removal 39 spare part number 20, 26, 28, 39 battery bay 14 battery light 7 battery release latch, identifying 14 bays battery 14 hard drive 14 BIOS administrator password ... removal 75 service considerations 32 caps lock light, identifying 7 charge level indicator, identifying 14 chipset, product description 1 components bottom 14 ENWW Index 105
HP EliteBook 2740p Tablet PC - Maintenance and Service Guide - Page 116

... cable illustrated 24 RJ-45 (network) jack identifying 13 pin assignments 101 rotate button 13 RTC battery removal 53 spare part number 20, 26, 53 Rubber Kit, spare part number 25, 28... Electronics) 81 Screw Kit, spare part number 26, 28 scroll zone, TouchPad 6 Secondary Battery Fast Charge 82 security cable slot, identifying 11 Security menu always prompt for HP SpareKey enrollment 80 Automatic...

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