HP Deskjet 3000 Support Question
HP Deskjet 3000 Support Question
Find answers below for this question about HP Deskjet 3000 - Printer - J310.Need a HP Deskjet 3000 manual? We have 3 online manuals for this item!
Question posted by joeirish72 on June 21st, 2011
Refilling Ink Cartridges
have refilled black cartridge with refill ink from Staples which I have used on other HP units. Will not print anything . HELP
Current Answers
Answer #1: Posted by kcmjr on June 21st, 2011 9:17 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
HP and most other manufacturers recommend that you do not use refill kits or refilled cartridges.
I know it saves money, and yes I've done it myself, but I've fielded more questions about printing issues that I care to mention after folks have used a refilled cartridge.
Make sure the metal contacts are all clean on the cartridge and the printer. Make sure the cartridge is properly seated. Try and run a cartridge cleaning (a few times) since ink might need to travel down channels to get to the outside. It's like priming a pump.
If after all that it still doesn't work then your best bet is to bite the bullet and get a new cartridge.
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Related HP Deskjet 3000 Manual Pages
Reference Guide - Page 1
Printed in [French]
Printed in [Spanish]
Printed in [English]
EN ES FR
HP DESKJET 3000 PRINTER J310 SERIES
Start by following the setup instructions in the Setup Guide. Black Cartridge
61
Tri-color Cartridge
61
www.hp.com/support English
*CH393-90016* *CH393-90016*
CH393-90016
© 2010 Hewlett-Packard Development Company, L.P.
Reference Guide - Page 2
...: Shows Quick Forms menu on the printer display.
8
Cartridge lights: Indicate low ink or a print cartridge problem.
9
Attention light: Indicates that requires your
attention.
2 To completely remove power, turn off , a minimal amount of paper, or some event that there is a paper jam, the printer is out of power is still
used. Control panel
English
Wireless 5
6
!
9
8
7
1
On...
Reference Guide - Page 4
...All Programs > HP > HP Deskjet 3000 J310 series > Help. Click ReadMe.chm to the onscreen Help, click Appendix > Technical information > Regulatory notices > European Union Regulatory Notice or click Technical information > Regulatory notices > European Union Regulatory Notice.
In addition, some residual ink is left in the cartridge after it is automatically installed during printer software...
Reference Guide - Page 8
... that the operation of any product will find below the name and address of a non-HP or refilled cartridge or an expired ink cartridge, HP will be deemed modified to the customer. For HP printer products, the use of the HP entity responsible for additional warranty services, such as some governments outside the product's specifications; Those rights are the customer...
Setup Guide - Page 8
...Country]
Printed in the Setup Guide.
9 Mac:
USB 1
2
3
EN
Register your HP Deskjet Get quicker service and support alerts by following the setup instructions in [Country]
© 2010 Hewlett-Packard Development Company, L.P.
*CB730-90016* *CB730-90016*
XXXXX-XXXXX
English
EN EN EN HP DESKJET 3000 PRINTER J310 SERIES
Start by registering at http://www.register.hp.com. Black Cartridge
61...
User Guide - Page 3
... to know the HP Printer
Printer parts...5 Control panel features...6 Status Lights...7 Wireless Status Light...8 3 Print Print documents...9 Print photos...10 Print envelopes...11 Quick Forms...12 Tips for print success...12 5 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Replace the cartridges...25 Use single-cartridge mode...27 Cartridge warranty information 27...
User Guide - Page 12
... begin printing. Click Print or OK to close the Properties dialog box. 8. After the odd numbered pages of just one side. NOTE: If the photo paper you are using has ...• Click Advanced to be called Properties, Options, Printer Setup, Printer, or Preferences.
10
Print
Print From the Pages to Print drop-down menu select Print Odd Pages Only.
Depending on photo paper 1. See Load...
User Guide - Page 15
...OK to print a black and white document using black ink only, click the Advanced button. Click OK to print.
• Print using the maximum dpi
Use maximum dots per inch (dpi) mode to replace the cartridges until print quality becomes unacceptable.
• You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
Notes...
User Guide - Page 17
... at a low cost, using HP papers that are specifically designed for casual photo printing. All papers with the ColorLok logo are printing.
Paper basics
4 Paper basics
You can load many different types and sizes of paper in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch) (with any inkjet printer. Depending on your...
User Guide - Page 25
...Work with cartridges
5 Work with cartridges
• Check the estimated ink levels • Order ink supplies • Replace the cartridges • Use single-cartridge mode • Cartridge warranty information
Check the estimated ink levels
You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. The ink supply...
User Guide - Page 26
... help you can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series
2. NOTE: Ordering cartridges online is not supported in your product, and then click one of the cartridge.
Product No. In the Printer Software, click Shop For Supplies Online. The correct cartridge number will be automatically displayed when you use...
User Guide - Page 29
...displayed and two print cartridges are installed in the HP Printer to operate the HP Printer with cartridges
5. d. Related topics • Choose the right cartridges • Order ink supplies
Use single-cartridge mode
Use the single-cartridge mode to exit single-cartridge mode. The single-cartridge mode is initiated when a print cartridge is installed. NOTE: When the HP Printer operates in...
User Guide - Page 35
...are not low on ink. Load letter or A4 unused plain white paper into the input tray. b. The Printer Toolbox appears. For more information. Click Align Ink Cartridges tab.
Print a diagnostics page if the cartridges are using genuine HP cartridges. 2. To print a diagnostics page a. Check the print properties to determine if the cartridges are seeing
Solve a problem...
User Guide - Page 36
Chapter 7
streaks in the color and black boxes, or no ink in portions of the color and black boxes. To clean the cartridges automatically a. b. Click Clean Ink Cartridges. c. If the above solutions do not resolve the problem, click here for more online troubleshooting.
34
Solve a problem
Solve a problem In the Printer Software, click Printer Actions and then click Maintenence...
User Guide - Page 39
... next to go online for error messages and resolve. 2. Click here to Pause
Printing or Use Printer Offline. Otherwise, follow the steps below . a. Depending upon your product again.
The default printer has a check mark in a black or green circle next to print
37 c. Try using your operating system, do one of the following : • Windows 7: From the...
User Guide - Page 41
....
c. Otherwise, follow the steps below. b. On the Printer menu, click Cancel all documents or Purge Print Document,
and then click Yes to open the print queue.
d. If there are blocking the print carriage. NOTE: Do not use caution when removing jammed paper from both the tri-color and black cartridge lights are blinking, and the power light...
User Guide - Page 42
... to go online for more information.
40
Solve a problem
Solve a problem If the On light does
not blink, replace the black cartridge. Click here to begin printing.
Networking
• Learn how to begin printing. Chapter 7
lights are still blinking, then one cartridge is defective do the following: 1. If the On light blinks, the tri-color...
User Guide - Page 44
... name (HP Deskjet 3000 J310 series) • Model number (located inside the cartridge door)
Product No.
Be prepared to this situation (such as a thunderstorm, product
was moved, etc.)?
Contact your HP dealer or call the support phone number for information about support options. Chapter 7
Placing a call costs information, see www.hp.com/support. xxxxx
xx HP Ink
Cartridge
•...
User Guide - Page 48
... consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is committed to the following mark will appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of its most...
User Guide - Page 57
... specifications 43
I
interface card 29, 30
N
network interface card 29, 30
P
paper recommended types 15
phone support 41 phone support period
period for support 41 print
specifications 44
R
recycle ink cartridges 46
regulatory notices regulatory model identification number 48 wireless statements 52
S
support process 41 system requirements 43
T
technical information environmental specifications 43...
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