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HP Deskjet 1000 Support Question

HP Deskjet 1000 Support Question

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Question posted by sheilapr on October 15th, 2012

Printing Problems

The printer prints blackand white documents (pdf) perfectly. If it is an Excel document, it prints every other line. When there is color and black, the printer prints the color; some of the black prints but most of it does not. I have gone through all the cartridge cleaning procedures. Both the cartridges have ink. The color cartridge is about 75 % and the black is below 50% ( numbers do not show; I have just estimated it).  I have tried changing from "grayscale off" to "high grayscale" in the advanced properties with no success.

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Related HP Deskjet 1000 Manual Pages

Reference Guide - Page 1

... recent updates to your device. On software CD locate ReadMe.chm. Black Cartridge 61 Tri-color Cartridge 61 www.hp.com/support Electronic Help includes instructions on -screen instructions. Windows: Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 1000 Printer J110 series > Help. Find Readme Insert software CD. It also provides...
Reference Guide - Page 2

... [On] button will be lit green. Mac: Installation Troubleshooting If you are shared by HP. See the setup poster. • Make sure the printer is used in the printing process in a number of Microsoft Corporation. The uninstaller does not remove components that came with the power adapter supplied by other countries. Open...
User Guide - Page 3

... I?...3 2 Get to know the HP Printer Printer parts...5 On button...5 3 Print Print documents...7 Print photos...8 Print envelopes...9 Tips for print success...10 5 Work with cartridges Check the estimated ink levels 21 Order ink supplies...22 Replace the cartridges...23 Use single-cartridge mode...25 Cartridge warranty information 25 6 Solve a problem Improve print quality...27 Clear a paper jam...
User Guide - Page 7

.... 4 Output tray 5 Output tray extender (also referred to as the tray extender) 6 Cartridge door 7 Print cartridges 8 USB port 9 Power connection: Use only with the power adapter supplied by HP On button Get to know the HP Printer On button 5 To completely remove power, turn off . When the product is off, a minimal amount...
User Guide - Page 8

...to generate an onscreen message. • If you cleared a paper jam or the printer was out of paper, you can resolve by following the onscreen messages. Chapter 2 &#...8226; If the On button light is blinking very quickly, the printer is in an error state that you will need to press the On button to resume printing. If you do not see any onscreen messages, try printing a document to know the HP...
User Guide - Page 9

...click the Print button. 4. 3 Print Choose a print job to select the appropriate paper size from the Paper/Output list. Click the button that opens the Properties dialog box. Make sure the product is open. 2. Make sure the output tray is the selected printer. 5. Print documents Print photos Print envelopes Print documents To print from a software application 1. Print documents 7 Print
User Guide - Page 10

... output tray is the selected printer. 5. Click Print or OK to print. Click OK to begin printing. Depending on your software application, this button might be printed on facing up . NOTE: If the photo paper you are on both sides of the paper, instead of the document have been printed, remove the document from the input tray, and...
User Guide - Page 12

...ink cartridges. • Install both the black and tri-color cartridges correctly. In the Printer Software, click Printer Actions and then click Set Preferences to ...Print dialog box. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 1000 J110 series > HP Deskjet 1000 J110 series Print 10 Print Tips for print success To successfully print...
User Guide - Page 13

... 1. Notes • Genuine HP ink cartridges are designed and tested with HP printers and papers to help you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. If you believe you want to print a black and white document using a non-HP supply will not be covered under warranty. From the...
User Guide - Page 23

... initialization process, which keeps print nozzles clear and ink flowing smoothly. NOTE: Ink level warnings and indicators provide estimates for printing, and in the cartridge ... ink levels You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 1000 J110 series > HP Deskjet 1000 J110 series 2. In the Printer Software, click Estimated Ink Levels. For ...
User Guide - Page 24

... then click one of the shopping links on the printer ▲ The cartridge number is located inside the cartridge door. In the Printer Software, click Shop For Supplies Online. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 1000 J110 series > HP Deskjet 1000 J110 series 2. xxxxxx Model No. Locate the cartridge number...
User Guide - Page 29

... Maintenance Tasks to print a diagnostics page. The HP Printer prompts you to make sure you print a document after installing a new cartridge. Improve print quality 1. For more information. If the print cartridges are seeing Solve a problem Improve print quality 27 The product prints an alignment sheet. 5. b. Load letter or A4 unused plain white paper into the...
User Guide - Page 30

... A4 unused plain white paper into the input tray. b. In the Printer Software, click Printer Actions and then click Maintenance Tasks to access the Printer Toolbox. If the above solutions do not resolve the problem, click here for more online troubleshooting. 28 Solve a problem c. Click Clean Ink Cartridges. Follow the onscreen instructions. Clean the print cartridges automatically...
User Guide - Page 32

... inside the printer, open the cleanout door located on both latches snap into place. the entire stack of paper in the input tray must be the same size and type. • Adjust the paper-width guide in the input tray to resume printing If the above solutions do not resolve the problem, click...
User Guide - Page 33

... following in a black or green circle next to go online for more information. b. Make sure the correct product is set as the default printer NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. If you are no check marks next to print 31 Solve a problem Unable to Pause Printing or Use Printer Offline. Verify...
User Guide - Page 34

... and Applications. • Double-click Services, and then select Print Spooler. • Right-click Print Spooler, and click Restart to it. The default printer has a check mark in a black or green circle next to restart the service. Try using your product again. 5. Solve a problem 32 Solve a problem Try using your operating system, do one of the...
User Guide - Page 35

... do one of the following: • Windows 7: From the Windows Start menu, click Devices and Printers. d. Solve a problem Clear the print carriage 33 Clear the print queue To clear the print queue NOTE: HP provides a Printer Diagnostic Utility that are still documents in . Click here to go online for more information. b. Wait a minute, then plug the power...
User Guide - Page 38

...at an additional cost. Solve a problem 36 Solve a problem After the phone support period After ... Can you re-create it? ◦ Did you are available for the HP Printer at about the extended service plans. Contact your computer at additional costs. Additional warranty ... Product name (HP Deskjet 1000 J110 series) • Model number (located inside the cartridge door) Product No.
User Guide - Page 44

... Printer meets product requirements from regulatory agencies in your product is assigned a Regulatory Model Number. This section contains the following topics: • Regulatory model identification number • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for this product can be confused with the marketing name (HP Deskjet 1000 J110...
User Guide - Page 46

... main product identifier in Japan about the power cord HP Deskjet 1000 J110 series declaration of the design. Chapter 7 Notice to users in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Deskjet 1000 Printer J110 Regulatory Model Number: 1) VCVRA-1003 Product Options: All...

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