HP Designjet T2300 Support Question
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Question posted by dilipkumardubey92 on April 28th, 2014
Plotter T-2300 Showing Error Of 42:10
how can remove error 42:10 and some time also showing error 86:01
Current Answers
Answer #1: Posted by waelsaidani1 on April 28th, 2014 6:35 AM
Cause CAUSE:Unknown at this moment Answer/Solution FIX: Introduction: This document explains the general procedure to follow when the printer shows continuous or intermittent System Error 86:01 (also 86:10 or 86:11) or 42:10 when initializing or printing. This document can be used with the following printers: HP Designjet T-Series Printers: T610/T620/T1100/T1120/T1200/T770/T2300/T790/T1300. Generally, System Error 86:01 refers to paper jams or obstructions (problems moving the carriage) in the Scan Axis area. On the other hand, System Error 42:10 refers to a Scan Axis Motor Failure (electrical problem caused by difficulties moving the carriage – too much force needed to move it due to obstructions, high friction or restrictions). However, it is important to understand that System Error 86:01 is not always a real visible paper jam and it should never be confused with System Error 81:01 (Paper Axis). On the other hand, System Error 42:10 is not always a problem with the Scan Axis Motor. Troubleshooting for both errors, consequently, is basically the same. In simple terms, ANY restriction or obstruction preventing the carriage from freely moving will cause the printer to stop working and show any of these errors. More details are here: http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=4214021&ac.admitted=1398692005912.876444892.492883150&docId=mmr_kc-0104514-13&docLocale=en_US
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