HP DL385 Support Question
HP DL385 Support Question
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Question posted by kktxbrad on June 13th, 2014
Hp Proliant Dl385 G5p Won't Boot
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Current Answers
Answer #1: Posted by freginold on August 21st, 2014 3:12 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related HP DL385 Manual Pages
HP USB Floppy Drive Key Installation Instructions - Page 1
... Instructions
Overview
The USB Floppy Drive Key provides HP ProLiant server users with HP ProLiant servers running Microsoft® Windows® Server™ 2000, Microsoft® Windows Server™ 2003, and Linux distributions, including RedHat Enterprise Linux 4, RedHat Enterprise Linux 5, and SUSE LINUX Enterprise Server 10.
To boot from the USB drive key partition of...
ProLiant Essentials Foundation Pack Installation Guide - Page 1
... automatically installs the PSP after the OS installation. Boot the SmartStart CD and click Getting Started, for HP ProLiant server products. IMPORTANT: Server hardware and array controller configuration is subject to HP Insight Management WBEM Providers and HP Insight Management Agents running Microsoft® Windows®, Linux, HP-UX, and other supported operating systems.
•...
HP integrated VMware ESXi 3.5 Update 5 Getting Started guide - Page 4
... VMware ESXi: 1. Boot up the server hardware, and if desired, connect your server to install the HP integrated VMware ESXi product either the hard drive installation ISO or the flash device installation
ISO from the HP website (https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?product Number=HPVM05). 2. To configure your HP ProLiant server to...
HP integrated VMware ESXi 3.5 Update 5 Getting Started guide - Page 5
....
c.
b. c. d.
To enable use of the following steps and prompts; To modify the boot order, select the device you are not in one of flash media (USB flash drive or ... Enter. For instructions on your server. Scroll down to boot before the hard drive.
7. Ensure the flash media is sold separately for HP ProLiant ML and DL servers.
o Remotely-Use iLO Integrated Remote...
HP ProLiant Servers Troubleshooting Guide - Page 3
...10 375445-xx4 (May 2006)...11 375445-xx3 (September 2005) ...11
Getting started...12
HP ProLiant 100 Series Server troubleshooting information 12 How to use this guide ...12 Pre-diagnostic steps...POST problems flowchart ...29 Operating system boot problems flowchart 31 Server fault indications flowchart ...32
Hardware problems ...36
Procedures for all ProLiant servers...36 Power problems ...36
...
HP ProLiant Servers Troubleshooting Guide - Page 9
...(on page 36). • Added a new section to Fan problems (on page 44):
All fans in an HP ProLiant G6 server are not spinning or are not spinning at the same speed (on page 45)
• Added a... new section to Memory problems (on page 46):
Server fails to boot, all DIMM LEDs illuminate amber, .... (on page 48)
• Updated the content for Tape drive problems (on...
HP ProLiant Servers Troubleshooting Guide - Page 22
...30) o c-Class server blade POST problems flowchart
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...HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 25)." HP Technical Support (http://www.hp.com/support)
Select your country and then follow the appropriate diagnostic path. HP ProLiant...
HP ProLiant Servers Troubleshooting Guide - Page 45
...
Hot-plug fan problems are listed. 6. Be sure hot-plug fan requirements are displayed while booting the server that indicate temperature violation or fan failure information.
1. Be sure the fan configuration ...speed
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Action: For...
HP ProLiant Servers Troubleshooting Guide - Page 48
... if a PPM failure occurred.
Hardware problems 48 Server fails to boot, all but one PPM, restart the server to the Integrated Management...HP website (http://www.hp.com/support). The DIMMs are installed for a processor only if the processor is an HP ProLiant G6 server with HP iLO 2 Firmware version 1.75, the IML message reports the following message: Memory Configuration Error: System boot...
HP ProLiant Servers Troubleshooting Guide - Page 54
...connected as garbled characters after the connection is not working telephone directly to the HP website (http://www.hp.com) for a dial tone. 3. AT commands are plugged in as ... stop bits. 2. Be sure the communications software is used only with HP ProLiant p-Class server blades.
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HP ProLiant Servers Troubleshooting Guide - Page 68
... controller to be used by qualified service personnel. WARNING! Software tools and solutions 68 HP ProLiant Essentials Rapid Deployment Pack
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HP ProLiant Servers Troubleshooting Guide - Page 72
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HP ProLiant Servers Troubleshooting Guide - Page 82
... key. on the Firmware Maintenance CD.
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HP ProLiant Servers Troubleshooting Guide - Page 83
... version 7.50 and later. To access the ROM Update Utility: 1. HP ProLiant servers fully support mixing steppings when other parameters are identical: processor speed,...to the terms of the following message is displayed:
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HP Insight Diagnostics User Guide - Page 13
... a diagnosis of
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Starting the Offline Edition
Starting from an HP SmartStart CD
On an HP ProLiant server, start HP Insight Diagnostics Offline Edition from the SmartStart CD. Display help.
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-a
-rd -? , -h
Description
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Insert the...
HP Insight Diagnostics User Guide - Page 34
...on the server. Boot the server, and watch for known storage-related issues on the HP website (http://www.hp.com).
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This action prevents the ...
Sun Solaris 10 Deployment Guide for HP ProLiant Servers - Page 4
... deployment server 29 GRUB preparation ...30 Overview of GRUB preparation ...30 Booting Solaris from GRUB ...31 Examples: booting Solaris from GRUB...32 Custom bootable ISO image creation...33 Prerequisites for...Known issues...38 Write cache not flushed on shutdown...38 Solaris stops responding on HP ProLiant DL580 G5 server 38 RAID mode not supported ...39 Kernel Panic after disabling PCI devices...
Sun Solaris 10 Deployment Guide for HP ProLiant Servers - Page 6
... HP ProLiant servers
BL20p G4 BL25p BL25p G2 BL260c G5 BL2x220c G5 BL35p BL45p BL45p G2 BL460c BL460c G6 BL465c BL480c BL490c G6 BL680c G5 BL685c BL685c G5 DL385 G6
DL140 G2 DL145 DL145 G2 DL160 G5 DL165 G5 DL180 G5 DL185 G5 DL360 G4p SCSI DL360 G5 DL360 G6 DL365 DL365 G5 DL370 G6 DL380 G4 DL380 G5 DL380 G6 DL585 G6
DL385 DL385 G2 DL385 G5 DL385 G5p...
Sun Solaris 10 Deployment Guide for HP ProLiant Servers - Page 40
...
Solaris becomes unresponsive intermittently, but frequently at boot, just after a fixed amount of uptime (usually between 1 and 6 hours), regardless of system load.
• OS releases affected-Solaris 10 1/06 with patches, 6/06, 11/06, 8/07, 5/08, 10/08,
5/09
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Sun Solaris 10 Deployment Guide for HP ProLiant Servers - Page 42
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• Workaround-During OS installation:
a.
e. Repeat the above steps after ...
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