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HP Color LaserJet Enterprise CP4020 Support Question

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Question posted by ceciliagilmil on September 11th, 2014

Color Restricted

I have enabled the color on the printer in order to print in color but the whole page prints pink. The only colors it prints in is pink and black. it has all brand new ink. I tried all the setting in the printer and its not working. How can i get my printer to print in color?

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Answer #1: Posted by TommyKervz on September 11th, 2014 1:58 PM

TommyKervz

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January 10th, 2013

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follow the instructions on the link

https://support.hp.com/us-en?openCLC=true

Hope that is helpful.
Kervz at www.satechhelp.co.za

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 12

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 50

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 78

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 101

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 136

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 163

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HP Designjet 4020 and 4520 Printer Series - User's Guide: English - Page 168

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Service Manual - Page 351

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Service Manual - Page 400

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