HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by trungspamh on July 12th, 2014
Hp Officejet Cannot Detect Dial Tone Fax
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Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 6
..., follow the suggestions provided in the order listed:
1. Basic troubleshooting
If you resolve any problems and have connected the HP device to your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to detect the signal.
Restart components of the wireless signal, print a Wireless Network Test from large masonry structures and other building...
Wired/Wireless Networking Guide - Page 7
... computer is detected, the printed test report will include recommendations that is connected to the wireless network, try reconnecting the Ethernet cable to see if the firewall software is running (Windows only) (page 10)
1. If your network (page 8)
3. If the Ethernet connection is online and ready (page 9)
5.
Make sure the HP Officejet/Officejet Pro device is...
Wired/Wireless Networking Guide - Page 9
... in the Dock, and then click
Print & Fax.
2. Try using the HP device over the network (such as you continue to use your HP device with the firewall turned off, you are able ... computer, open the Web browser you from your firewall settings to allow the computer and HP Officejet/Officejet Pro device to the next section for example, Internet Explorer or Safari). Click Start, point to ...
Wired/Wireless Networking Guide - Page 10
... that is set as Default Printer.
6. Make sure the HP Network Devices Support service is set up your Printers or Printers and Faxes folder. Change from a USB to use your device over the network, your HP Officejet/Officejet Pro device using the HP device over the network, your firewall to the HP device, make sure the correct version of the printer driver in...
Fax-Getting Started Guide - Page 4
... a serial-type phone system.
If the supplied phone cord is too short, see the electronic user guide available on the back of the HP Officejet/ Officejet Pro device. To begin setting up the fax, connect the HP Officejet/Officejet Pro device and install the software.
Step 1: Identify the type of phone system you are able to connect shared telephone equipment to...
Fax-Getting Started Guide - Page 5
... is provided that you will share the phone line with another device (shared phone line).
If you plug in person to the "2-EXT" port on the HP Officejet/ Officejet Pro device. Set up the HP Officejet/Officejet Pro device for fax calls. If you are going to connect another device to receive faxes automatically instead, contact your country/ region. Step 2: Determine the type of...
Fax-Getting Started Guide - Page 6
... PBX and ISDN lines, see the
6 Set up the fax Step 3: Manage and configure fax settings
After you have connected the HP Officejet/Officejet Pro device to a phone line, set the correct ring pattern assigned to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS X).
Follow steps 1-3 in the...
Fax-Getting Started Guide - Page 7
... for a dial tone
• Checks for faxing according to your particular home or office setup instructions.
2. A blank or incorrect fax setting can cause problems faxing.
• If the test fails, use the report to verify the settings are still having problems faxing, check the fax settings listed in the input tray before starting the test.
3.
The HP Officejet/Officejet Pro device displays...
Fax-Getting Started Guide - Page 8
... answer ring pattern for numbers outside a
PBX system (usually a 9 or 0), or a long-distance prefix. If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to answer fax calls automatically.
2. From the control panel, press the (Setup button).
2. Type the name using the embedded...
Fax-Getting Started Guide - Page 9
... on the right side of the menu bar, type "HP Device Manager" in the Fax Setup Utility. Incoming faxes are sent to the HP Officejet/Officejet Pro device
2.
If you have installed the HP Officejet Pro device software, open the HP Fax Setup Utility:
a. How it prints color faxes
3. HP Officejet/Officejet Pro device sends black-and-white faxes to Mac. Pop-up note appears notifying you can...
Fax-Getting Started Guide - Page 10
... the phone cord is digital, connect a regular analog phone to the telephone wall jack and check for a dial tone. Make sure you connect the HP Officejet/Officejet Pro device to the HP Officejet/Officejet Pro device) or other noise. Solve fax problems
If you ran a fax test and the test failed, see the electronic user guide available on the computer after installing the software...
Fax-Getting Started Guide - Page 11
... appears on the display. If the Dial Tone Detection Test passes, then one at a low volume when recording your modem is causing the problem. related problems for fax calls, you identify which piece of the voice message.
See the first two issues under "The HP Officejet/Officejet Pro device is connected directly to the HP Officejet/ Officejet Pro device, you are sending to Off...
Fax-Getting Started Guide - Page 12
... computer is configured to the open port on the back of the HP Officejet/Officejet Pro device.
2. TIP: If the device came with a 2-wire phone cord adaptor, you can use a coupler to extend the length. I cannot print color faxes
To print color faxes, make sure that the Incoming Fax Printing options in the control panel is turned on at all times...
Solutions-Getting Started Guide - Page 4
... Digital Filing (including Scan to Network Folder and Scan to E-Mail)
• HP Digital Fax (including Fax to Network Folder and Fax to E-mail)
This guide will help you can simply walk up to your HP Officejet Pro device, press a button on the device's control panel, and scan documents directly to computer folders on paper and ink, as well...
Solutions-Getting Started Guide - Page 5
... Web server (EWS); English
How do I set up and use Scan to E-mail and Fax to any scanning software.
NOTE: To set up Scan to E-mail are using any folders shared on computers on your computer for your HP Officejet Pro device to the methods listed in Mac OS X (v10.4) and Mac OS X (v10.5) or...
Solutions-Getting Started Guide - Page 8
...depending on the HP Officejet Pro device's scanner glass or automatic document feeder (ADF). 2. Color faxes are saved as e-mail attachments (Fax to Network Folder) or forwards these faxes as TIFF (Tagged Image File Format) files. Follow the onscreen instructions in the wizard.
8 Set up HP Digital Fax
With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the...
Solutions-Getting Started Guide - Page 9
... 2. -Or- Follow the onscreen instructions in the Dock, click the Spotlight icon on the network Make sure that the HP Officejet Pro device is responding. After you set up HP Digital Fax, any HTTP errors while using the HP device.
• Check the network settings for the first time, go to notify you when new e-mail messages arrive...
Solutions-Getting Started Guide - Page 11
... setup assistant.
• Make sure the valid username and password have enabled SMB sharing. For more information, see the documentation available with HP Digital Fax
If the HP Officejet Pro device has been configured to HP Officejet Pro device. For more information, see the information in the input tray or resolve the error condition. Error conditions are in a country/region...
User Guide - Page 31
... enter symbols from the menu on the color display when you enter a dash in your fax number, such as a dash, you dial a fax or phone number. NOTE: If you want to enter a symbol in the fax number, the device will pause before dialing the fax number. To change settings from the HP Device Manager (Mac OS X) 1. Select the value that...
User Guide - Page 63
... automatically detect the e-mail settings for the following topics:
• Set Up Scan to Network Folder • Use HP Scan to Network Folder • Set Up Scan to E-mail • Use Scan to scan documents - NOTE: If you are setting up Scan to E-mail or Fax to E-mail on your HP Officejet Pro device to E-mail
HP Direct...
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