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HP 8500 Support Question

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Question posted by MaiGromBG on February 11th, 2014

Why Is My Hp Officejet 8500a Plus Offline

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Related HP 8500 Manual Pages

Wired/Wireless Networking Guide - Page 3

... 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic ...connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 Method 1...11 Method 2 (Windows only 11 ...

Wired/Wireless Networking Guide - Page 4

.../support.) NOTE: Other methods of establishing a wireless connection might be available for your wireless router, the router manufacturer, or the person who set up the HP Officejet/Officejet Pro device to retrieve your network information, you must consult the documentation for your wireless network. Step 1: Obtain required information and equipment IMPORTANT: Do not connect the...

Wired/Wireless Networking Guide - Page 5

...CD into the computer. 3. Save any applications that are running on the back of the HP device and then to find the printer. Windows IMPORTANT: Do not connect the USB wireless setup ... cable when prompted. 6. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. The installation program installs the software and...

Wired/Wireless Networking Guide - Page 6

... installation program again. Basic troubleshooting If you resolve any problems and have connected the HP device to your HP Officejet/Officejet Pro device over a network, try the following suggestions in the Applications folder on your computer and try moving the HP device closer to the device. Check the wireless signal strength If the strength of the wireless signal, print a Wireless...

Wired/Wireless Networking Guide - Page 7

...) problems 7 Select Network Setup, and then select Wireless Network Test. NOTE: The diagnostic test might be a problem with the router, the Ethernet cable, or your HP Officejet/Officejet Pro device to connect your computer. Click Settings, click Other Settings, and then click Network Toolbox. 3. Follow the onscreen instructions. Make sure that is running (Windows only...

Wired/Wireless Networking Guide - Page 8

...the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is ...HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device...

Wired/Wireless Networking Guide - Page 9

... firewall software to the next section for example,http://192.168.1.101). Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you can use the HP device after performing the steps above but are still unable to use the device, your firewall to access the Internet (for printing or scanning). NOTE: If you normally use...

Wired/Wireless Networking Guide - Page 10

... the connection method Click Start, click Control Panel, and then double-click Printers. 2. Delete any time you are able to use your device over the network, your HP Officejet/Officejet Pro device using the HP device over the network or if you have difficulties printing or connecting to a wireless connection any print jobs currently in the Applications folder...

Wired/Wireless Networking Guide - Page 11

... change from an Ethernet connection to the network name (SSID) "hpsetup". (This network name is the default, ad hoc network created by the HP device.) If your computer. Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. For more information, see the electronic User Guide available on wireless in "Install software...

Wired/Wireless Networking Guide - Page 13

... computers or a wireless computer and a wireless printer). For more information on how to change the network name, see the electronic User Guide available on your HP Officejet/Officejet Pro device and a computer without the use the default network name, your wireless router. English Add hardware addresses to a wireless router MAC filtering is a security feature in...

Fax-Getting Started Guide - Page 4

... following countries use the supplied cord or adapter to connect from the telephone wall jack to your HP Officejet/Officejet Pro device, you install the software-either from the phone cords you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see your country/region listed in your telephone company. Step 1: Identify the type of phone system...

Fax-Getting Started Guide - Page 5

... the phone line with another device to the HP Officejet/Officejet Pro device, you use a parallel-type phone system, determine if the HP Officejet/Officejet Pro device will have its own phone line (dedicated phone line) or if it /faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.se/faxconfig www.hp.com/ch/fr/faxconfig www...

Fax-Getting Started Guide - Page 6

... Exchange (PBX) or an Integrated Services Digital Network (ISDN) line. Set up the HP Officejet/Officejet Pro device to work with the HP Officejet/Officejet Pro device between the 1-LINE port on the HP Officejet/Officejet Pro device and the phone jack. If you are connecting the HP Officejet/Officejet Pro device. 2. electronic user guide available on your fax. 1. Connect the phone cord that...

Fax-Getting Started Guide - Page 9

... turn off fax printing altogether- Pop-up note appears notifying you can turn off Fax to Mac, you have installed the HP Officejet Pro device software, open the HP Fax Setup Utility: a. How it prints color faxes 3. After you are saved as helping reduce paper consumption and waste. Follow the onscreen instructions. Received faxes are using...

Fax-Getting Started Guide - Page 12

.... Connect a second phone cord to the open port on the back of the HP Officejet/Officejet Pro device. 2. I cannot print color faxes To print color faxes, make sure that HP Digital computer Imaging monitor is turned on at an electronics store that you my HP Officejet/Officejet Pro can use a coupler to extend the length. Make sure Fax to PC or Fax...

Solutions-Getting Started Guide - Page 8

..., and then touch Start Scan. 8. Set up HP Digital Fax Caution: HP Digital Fax is available for the e-mail message. 7. Color faxes are saved as e-mail attachments (Fax to...mail profile you have installed the HP Officejet Pro device software, open the HP Solution Center. • Double-click the HP Solution Center icon on the HP Officejet Pro device's scanner glass or automatic document feeder...

Wireless-Getting Started Guide - Page 8

... you can determine if the AirPort is turned on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to a network. Follow the steps described in the Dock, and then click Network. Make sure the HP Officejet/Officejet Pro device is on and which wireless network your AirPort connection, click System Preferences in this...

Wireless-Getting Started Guide - Page 9

... more information, see "Configure your Printers or Printers and Faxes folder. Do one icon in the folder for the HP device, right-click the printer icon for the version of the HP Officejet/Officejet Pro device is paused or offline, preventing you from your computer are not being displayed in Details view, click the View menu, and then...

Wireless-Getting Started Guide - Page 11

...The firewall might need to uninstall the firewall software in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to trust ... when you know the HP device is security software running Windows, in "Connect the HP Officejet/ Officejet Pro device to your firewall documentation on page 5 and select the network that HP software is the easiest ...

User Guide - Page 68

... part of being saved to the computer. Follow the onscreen instrutions in the Fax Setup Utility. 64 HP Digital Solutions (some time, depending on a Windows computer 1. Set Up HP Digital Fax With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to Network Folder) or forwards...