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HP 6310 Support Question

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Question posted by nenaipetsan on June 26th, 2014

Just Installed Cartridges, Keeps Saying To Install Them And Printer Won't Move.

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Current Answers

Answer #1: Posted by SoCalWoman on June 26th, 2014 4:33 PM
This answer was accepted by the poster of the original question.
SoCalWoman

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December 16th, 2012

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Hello  nenaipetsan,

Whether this is your first time changing the Ink cartridges or you are already a pro, it doesn't hurt to review the steps for correctly replacing them, which can be viewed here (both video and written steps with graphics available)

If, after reviewing the link above you still have the issue, please see these Troubleshooting Steps to perform, in the order provided, to see if your issue can be resolved

If not, then you may need to have the printer serviced. Which depending on how old it is may/may not be worth the cost.


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related HP 6310 Manual Pages

Setup Guide - Page 1

Start Here 1 USB cable users: To ensure that the software is installed correctly, do not connect the USB cable until you have problems during setup, see Troubleshooting ...Windows Mac HP Officejet 6300 All-in the guide. 2 Discard all tape and orange lock Lift the print cartridge door. The contents may differ. * USB Use this guide to set up the hardware and connect the HP All-in...
User Guide - Page 10

Print Cartridges 4. Network Troubleshooting 7. Get Support 0. The options vary depending on the software applications installed on your computer, and might include one... options are available when you press the Menu button on your scanned image. Number of software application installed on the control panel. User Guide 7 Load Originals and Load Paper 5. Use Fax Features 8. Product...
User Guide - Page 14

...Photosmart Studio window appears, where you have occurred during the software installation. In the HP Photosmart Studio task bar, click Devices. User Guide 11 Regardless, the entry point serves as checking the..., then the icon for the print cartridges. Note On a Windows computer, the features available in the HP Solution Center vary depending on the chosen device. 2. Note On a Mac, the...
User Guide - Page 16

.... Sources of the features on how to supplement those in the Setup Guide. Make sure you installed with your HP All-in-One. You'll learn how the software you have problems during setup... the HP All-in-One. Note To take full advantage of information HP Photosmart 2600 series printer User Guide Setup Guide The Setup Guide provides instructions for using the software you follow the steps...
User Guide - Page 29

...functions are still available. It 26 HP Officejet 6300 All-in -One ships with Bluetooth&#... Widcomm Bluetooth® Protocol Stack installed in order to connect the HP...you print, you can check the printer status, as well as the estimated... easy way to print images from your print cartridges. Press 9, and then press 4. Use a...-One to be invisible to Bluetooth devices You can set the HP All-...
User Guide - Page 30

...; drivers are unable to connect your device now... Also, on your computer. If you do not want both a USB and a Bluetooth® connection to the HP All-in-One, install the USB connection first. If your computer has Bluetooth® built in, just make sure the printer driver is available for the Bluetooth®...
User Guide - Page 31

...to a Mac that has Bluetooth® built in, or you can install an external Bluetooth® adapter. To install and print using printer sharing. Attach a Bluetooth® adapter to the front USB port of ...-in , just turn the device on the control panel to turn it again to the printer list. 8. In the printer list, select the HP All-in -One series Finish setup 28 HP Officejet 6300 All-...
User Guide - Page 32

...for a network use in -One to a wired (Ethernet) network. To enable printer sharing on your OS: • (OS 10.2.8 or 10.3.x) From the Printing tab, click the check box ... to more computers on Connect to an Ethernet router, switch, or wireless router using an Ethernet cable and install the HP All-in -One to additional computers on printing or changing the network settings, refer to share....
User Guide - Page 35

...installation process. On the Printer Found screen, verify that the Microsoft Internet Connection Firewall or Windows Firewall is found on the network. 5. If more than one printer is enabled. Press Setup. c. If the device... Finish setup 32 HP Officejet 6300 All-in -One installer icon. 4. Press 8 to enable it again. 9. Press 1. If you have finished installing the software, the HP ...
User Guide - Page 36

...already understand how to connect to connect. 6. Run the installation CD, choose Add a Device, then choose Through the network. 4. (Windows only) When the installation is ready for use the Fax Setup Wizard (Windows)... open Printers and Faxes in -One. 2. You can use . Once you add additional computers. If you can access the Fax Setup Finish setup User Guide 33 Please keep your language...
User Guide - Page 77

... in -One series This enables you to connect other telecom devices to the wall jack where you have your PIN, press Speed... you plug in the HP All-in-One. 74 HP Officejet 6300 All-in this section to enter your calling card PIN... fax reception ● Reprint received faxes from memory Note If you installed a photo print cartridge for printing photos, you receive a legal-size fax and the HP...
User Guide - Page 83

... Load your photo once the ink has completely dried. 80 HP Officejet 6300 All-in the input tray. 2. Set New Defaults 2. To...Color or Start Copy Black. Position the photo on the right front corner of your original photo print side down on the glass so the long edge of the photo is along the edge of the glass. Enhancements - With the tricolor and photo print cartridges installed...
User Guide - Page 97

... with printing, print a self-test report before you might need to the exterior of color extend across the page. Chapter 10 Clean the exterior Use a soft cloth or slightly moistened sponge to replace the print cartridges. 94 HP Officejet 6300 All-in -One. Maintain the HP All-in-One If the black line...
User Guide - Page 98

... their black plastic sides, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by a message on top. Work with print cartridges To ensure the best print quality from the HP All-in -One 1 Copper-colored contacts 2 Plastic tape with the label on the display, replace the...
User Guide - Page 99

... check the ink levels by using the software installed with a photo print cartridge for printing high-quality color photos. Make sure the HP All-in -One if the print cartridges are replacing the tri-color print cartridge, remove the print cartridge from the slot on the right. 96 HP Officejet 6300 All-in -One. You might damage the...
User Guide - Page 100

... before installing) 3 Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles. User Guide 97 The HP Inkjet Supplies Recycling Program is low or out of its packaging and, being careful to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 6. If you recycle used print cartridges...
User Guide - Page 101

... tri-color print cartridge, slide it into the socket. Close the print cartridge door. Press OK. Recycle or discard the print cartridge alignment sheet. 12. Make sure you are installing a black or photo print cartridge, slide it clicks into the left slot. You can also align the print cartridges at any time from the control 98 HP Officejet...
User Guide - Page 102

...cartridges Use this wastes ink and shortens the life of color or when a color is muddy after you might have colored paper loaded in -One prints a test page, aligns the print head, and calibrates the printer... poor after installing a print cartridge for the first time. Go to align the print cartridges. Maintain the HP All-in-One panel or by using the software you installed with the ...
User Guide - Page 112

...-in -One. Look inside the HP All-in the HP Solution Center (Windows). ● Open the Printers dialog box and check to your computer. If you encounter a problem during setup, see the topics below ... the display, there might be some packing material inside the device, including the print cartridge door. During a normal installation of the Windows taskbar for a possible solution.
User Guide - Page 165

... ship your device 142 software application, print from 67 software installation reinstall 112 troubleshoot 109 uninstall 112 sound, adjust volume 22 specifications. scan to button 5 start fax black 5 color 5 stop 84 scan glass clean 91 load original 58 scan to network 33 USB cable installation 105 USB port speed 23 V videos 162 HP Officejet 6300...

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