HP 500B Support Question
HP 500B Support Question
Find answers below for this question about HP 500B - Microtower PC.Need a HP 500B manual? We have 9 online manuals for this item!
Question posted by ebaker58003 on September 10th, 2014
Hp 500b Mt New Out Of Box Won't Boot.
I have an HP 500B MT that I purchased at least a year ago as a back up desktop. Finally connected and it ran well for two days, but now won't boot. Gives me an error of 0xc00000e9 encountered an I/O error. Help with diagnosing?
Current Answers
Related HP 500B Manual Pages
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 18
...installed.
and region-specific nonwireless and wireless regulatory notices and compliance information for help. Some of these notices may apply onboard airplanes, in hospitals, near ... expressly approved by one or more integrated wireless devices may be restricted.
Cables
Connections to this equipment does cause harmful interference to radio or television reception, which provides...
Quick Setup & Getting Started Guide - Page 7
... (ISO) Files 3 Setting up Red Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful...
Quick Setup & Getting Started Guide - Page 12
... of the Red Hat Enterprise Linux box set .
Installing and Customizing Red Hat-enabled Workstations
Linux-enabled workstations require the HP Installer Kit and the purchase of these drivers on an HP workstation.
The HPIKL contains the HP driver CD and device drivers to work on HP Workstations visit http://www.hp.com/support/linux_hardware_matrix.
4 Quick Setup...
Quick Setup & Getting Started Guide - Page 14
... (English only) for more information.
5. You should run as a stand-alone application, outside of HP Vision Diagnostics on the computer.
3.
NOTE: HP Vision Diagnostics is optional but recommended after installing or connecting a new device. NOTE: If the system does not boot to the CD in the optical drive or to test the various hardware components...
Quick Setup & Getting Started Guide - Page 17
..., plug the monitor into the network connection. The flashing lights are error codes that you know is available. Refer to see if it will help you diagnose the problem. There may be...HP Instant Support Professional Edition provides you with the network plug or cable.
● If you recently added new hardware, remove the hardware and see if the computer functions properly.
● Boot...
Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 1
...001. 1st Edition September 2009. Illustrated Parts & Service Map
Compaq 500B MT Business PC
© 2009 Hewlett-Packard Development Company, L.P. Key Specifications
Processor ... LP = Low profile
587452-001 449207-001 537750-001
594184-001
page 1 HP shall not be liable for technical or editorial errors or omissions contained herein. tained herein is subject to SATA adapter *Not shown
...
Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 2
...graphics card, 512MB * Intel Gigabit NIC, includes bracket * HP FireWire IEEE 1394 PCI card, FH * Serial port, ...500B, MT
594184-001
page 2 Reseat the graphics card.
Replace the system board. Replace the system board.
Power on the system.
2. Check cable connections.
2. pause
or BIOS image file, etc.)
sion.
4 short, 3 sec pause
Flashing operation has failed (checksum error...
Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 3
... first serious error, SMART error, as if it on their hard drive. To determine the current BIOS version, you to search the Recovery Disc Set for the Compaq 500B and 505B MT Desktop PCs. However, ...8226; View processor and memory settings • Modify the boot order of F10 in the S5 state. Press F10 for a keystroke from the HP web site. If the user selects F10, proceed to enter...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 6
...Setup Model 500B - Computer Setup (F10) Utilities 50 Using Computer Setup (F10) Utilities 50 Computer Setup-Main ...51 Computer Setup-Advanced 52 Computer Setup-Power 53 Computer Setup-Boot ...54 ...Boot ...59 Computer Setup-Exit ...59
Appendix B Diagnostics Interpreting Diagnostic Beep Codes 61 LED Codes ...62 Accessing HP Insight Diagnostics ...63 Testing Memory Modules ...63 POST Error...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 10
...; Support for HP Kensington MicroSaver cable lock ● Windows 7 logo compliance
2 Chapter 1 Product Description Compaq 500B MT features: ●...MT features: ● AMD AM3 Athlon II and Phenom II processors ● nVidia MCP61P ● nVidia GeForce 6150SE integrated graphics controller Both PCs feature: ● Support for up to 4GB of the PCs. Product Description
The Compaq 500B MT...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 30
...
2
SATA2
System Board Label - 505B SATA0 SATA1
Color dark blue white
22 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis System Board Drive Connections
Refer to the following illustration and table to identify the system board drive connectors. Figure 2-25 System Board Drive Connections - 500B
Figure 2-26 System Board Drive Connections - 505B
Table 2-5 System Board Drive...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 34
...Disassembly on page 6).
26 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis Replace the front bezel, access panel, and reconnect...drive, make sure you have created a Recovery Disc Set to the new hard drive. Remove the front bezel (Front Bezel on page 3). 2.... that you do not have this CD set, select Start > HP Backup and Recovery and create it now. 1. If you can ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 42
...Microtower (MT) Chassis Lay the computer on page 4). 3. Heat sink assembly (Intel) - Model 500B
...1. Disconnect the heat sink fan control cable from the factory with an alcohol wipe and fresh thermal grease has been applied to them may require replacing the system board. Remove the four torx screws (1) that its side with thermal grease.
Figure 2-46 Removing the heat sink
6. New...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 44
...
36 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis CAUTION: Do NOT handle the ...500B on its full open position (1). 6.
Place the processor in the processor socket. Figure 2-48 Removing an Intel processor
To install a new processor: 1. If reusing the existing heat sink, go to replace the system board. If using a new heat sink, go to the processor's solder connections...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 45
...thermal grease provided in an X) to step 7. 6. NOTE: After installing a new processor onto the system board, always update the system ROM to ensure that the... pairs (as the pins on the Web at: http:\\h18000.www1.hp.com/support/files. CAUTION: Heat sink retaining screws should be found ...processor. Model 500B 37 The latest system ROM BIOS can be tightened in position atop the processor...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 54
... connected to... After installing a new system board, always...hp.com/support/files. Figure 2-60 Removing the system board - Battery
The battery that the latest version of about three years. model 500B shown
To install the system board, reverse the removal procedure. When replacing the battery, use a battery equivalent to AC power.
46 Chapter 2 Removal and Replacement Procedures Microtower (MT...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 70
...LED states for the Compaq 500B and 505B MT Desktop PCs. Flash the ROM if ...needed.
3. LED Power LED Indicator
Drive LED Indicator
State System on Green drive LED is flashing
62 Appendix B Diagnostics Table B-1 Diagnostic Beep Codes (continued)
Beeps
Diagnosis
Recommended action
4 short beeps, 3 second pause
Flashing operation has failed (checksum error...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 74
...there may be a system boot failure. 1. Write down the current BIOS version. 5. The onboard button cell battery powers the RAM data in CMOS, which are connected to enter Setup. Click...perform the following steps: 1. BIOS Updates
HP periodically releases system BIOS updates, which include system setup information such as follows:
● On model 500B it is listed on the motherboard, as ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 76
...hp.com/ ergo for more information. ● If the screen is functioning properly. ● If you encounter problems with the computer, refer to the tables in Computer Setup. NOTE: For information on specific error messages that you know is blank, plug the monitor into the network
connection... you recently added new hardware, remove the hardware and see if it will boot without all of the...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 80
... slowly after initial power up. The drive's SATA controller is trying to launch the HP Setup Utility.
● Select Device Configuration from the new device, either the hard drive is defective or the boot block is listed.
Check cable connections.
● Boot and press F10 to start from another bootable device, such as a diskette or...
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