HP 4700n Support Question

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Question posted by nhbikjcarlo on September 6th, 2014

4700n Laserjet Getting Message 50.1 Fuser Error What Do I Do Now

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Answer #1: Posted by freginold on October 7th, 2014 4:49 PM

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freginold

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In my experience, every time I've seen a 50.1 error, it was caused by a bad fuser. Turn the printer off, install a new fuser, boot the printer up, and the error should be gone.

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Related HP 4700n Manual Pages

HP Color LaserJet 4700 - User Guide - Page 55

... of the consumption level when the level is not known. It will also appear when the printer shows a warning or error message concerning a print cartridge or multiple supplies. Figure 2-2 Printer display 1 Message area 2 Prompt area Figure 2-3 Printer display 1 Message area 2 Supplies gauge 3 Print cartridge colors are indicated from left to right: black, magenta, cyan, and yellow The...

HP Color LaserJet 4700 - User Guide - Page 125

...software application or the printer driver, set the media type to GLOSSY for use in the printer or wrap around the fuser, causing damage to the printer. ENWW Printing on...compromised. Hewlett-Packard recommends using HP Color Laser Glossy Photo Paper and soft glossy papers designed for LaserJet printing might melt in HP color laser printers. CAUTION Transparencies not designed for use...

HP Color LaserJet 4700 - User Guide - Page 180

... replace the print cartridge 1. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). The printer uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y). Replace a print cartridge when the printer control panel displays a REPLACE CARTRIDGE message. NOTE For information about recycling used print...

HP Color LaserJet 4700 - User Guide - Page 200

... about clearing the jam. 2. be prompted to reset the date and time whenever the printer is turned off . The following control panel messages 3. If this error occurs, the printer will continue to Replace the color cartridge. For more information. Turn the printer off then on. Press for detailed information about clearing jams, see Jams in Remove...

HP Color LaserJet 4700 - User Guide - Page 204

... size configured for the tray. specific fuser errors: 2. 50.1: A low fuser temperature error has occurred in 1. The printer senses a different media type in the main thermistor. 3. 50.2: A fuser warm-up service error has occurred. A fuser error has occurred.The following are 1. Press and to see step by step information. If the message persists, contact HP Support at...

HP Color LaserJet 4700 - User Guide - Page 205

...message 50.X FUSER ERROR To continue turn off then on 51.2Y PRINTER ERROR For help press alternates with 51.2Y PRINTER ERROR To continue turn off then on 52.XY PRINTER ERROR alternates with the fuser. Turn the printer off then on ENWW Description Recommended action The error....com/support/clj4700. Either a laser beam detects an error, or a laser error has occured. If the problem ...

HP Color LaserJet 4700 - User Guide - Page 206

.../clj4700. Control panel message 55.0X.YY DC CONTROLLER ERROR For help press alternates with 55.0X.YY PRINTER ERROR To continue turn off then on 56.XX PRINTER ERROR To continue turn off then on 57.0X PRINTER ERROR To continue turn off then on 58.0X PRINTER ERROR For help press alternates with 58.0X PRINTER ERROR To continue turn...

HP Color LaserJet 4700 - User Guide - Page 207

... software to continue. Press to see step by step information. Replace the stapler/ stacker on . the button should clear the message. Control panel message PRINTER ERROR To continue turn off then on 60.X PRINTER ERROR alternates with To continue turn off then on 62 NO SYSTEM To continue turn off then on 65.X.X OUTPUT DEVICE CONDITION...

HP Color LaserJet 4700 - User Guide - Page 213

...printer off then on the formatter board To use . If the error persists, contact HP Support at http://www.hp.com/support/clj4700. The internal disk is not installed correctly. 1. This message...help press LOAD TRAY 1: Description Recommended action The fuser is not installed or is fully seated. Control panel message INSTALL FUSER INSTALL SUPPLIES For status press The supplies gauge will...

Service Manual - Page 12

...feeder ...211 Pickup and feed operations 212 Stapler/stacker (HP Color LaserJet 4700 Series only 214 Staple mode ...214 Stacker mode ...214 Offset mode ...214 Messages ...215 6 Removal and replacement Removal and replacement strategy 218 ...assembly ...278 Paper feed assembly ...283 Fuser drive assembly ...286 Laser/scanner assembly 287 Motors and fans ...297 Disengaging drive motor 298 x ENWW

Service Manual - Page 51

... the printer prompts you for the paper type, select the correct media type for HP Color LaserJet printing might melt in Tray 1. For example, select GLOSSY 75-105 G/M2 when loading HP Color LaserJet Glossy ...the input tray being used in the printer or wrap around the fuser, causing damage to match the media type that is important to return the printer to work together for glossy paper. &#...

Service Manual - Page 124

... cartridge CAUTION If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. The printer can continue to replace the cartridge. Replace a print cartridge when the printer control panel displays a REPLACE [COLOR] CARTRIDGE message. NOTE For information about recycling used print cartridges, visit the HP LaserJet Supplies Web site...

Service Manual - Page 163

... panel until is pressed. Printer memory If the printer encounters difficulty managing available memory, a clearable warning message will appear on the control panel until is pressed. If an error occurs that adding memory (DIMMs) might also increase the print speed for storing forms, fonts, and signatures. Hard drive accessory (HP Color LaserJet 4700 Series only) The...

Service Manual - Page 235

ENWW Stapler/stacker (HP Color LaserJet 4700 Series only) 215 Messages The stapler/stacker displays several types of messages on the printer control panel. ● Operator assistance: bin full, staples low, staples out, too many pages to ... stapler, jogger, paddle, and output roller lifter ● Disconnection: device is disconnected See Control panel messages on page 359 for a listing of all...

Service Manual - Page 380

... the affected print cartridge is installed correctly. 10.92.03 = yellow print cartridge The printer cannot read or write to formatter 8. Exchange the cartridge for the affected print cartridge is... action 6. Control panel message 10.90.X REPLACE [COLOR] CARTRIDGE alternates with For help press 10.XX.YY CARTRIDGES NOT ENGAGED 10.XX.YY SUPPLY MEMORY ERROR alternates with For help ...

Service Manual - Page 388

...Now on Description Recommended action 12. Replace the defective laser/scanner assembly. Control panel message 50.X FUSER ERROR For help press 51.1Y PRINTER ERROR For help press alternates with the fuser. Turn the printer off and allow it is damaged. 3. C, J1004 - K) between the laser/scanner and DC controller PCB. 3. A laser error has occurred. 1. Check all of the cables...

Service Manual - Page 391

...Description 03 - Memory controller PCB 2. Replace the E label contacts. A printer motor error has occurred. X Description 0 Motor error 1 Motor startup error 2 Motor rotation error 3 Fuser motor startup error 4 Fuser motor rotation error 5 Image drum motor startup error 6 Image drum motor rotation error 9 ETB motor startup error A ETB motor rotation error 1. Control panel messages 371

Service Manual - Page 400

...COLOR] CARTRIDGE alternates with For help press INSTALL FUSER alternates with the cartridges. 4. Press and to access the SUPPLIES positioned in the printer and another supply STATUS menu. Displayed when the printer...highlight the specific supply that permanent storage is fully seated. Control panel message INCORRECT SUPPLIES For status press The supplies gauge will display the consumption ...

Service Manual - Page 425

...the fuser, but never clears. WARNING! This event could be a no pick resulting in arriving at the fuser, triggering the fuser paper...printer will cause a 13.09.00 error message. After opening and closing the front covers and ETB, the printer can boot up if a 13.01.00 jam occurs. Table 7-3 Error messages and associated jam locations Error message 13.01.00 JAM IN TRAY X Jam location 5; printer...

Service Manual - Page 531

... of information Specific information Configuration page Firmware date codes When you use the remote firmware upgrade procedure, all of the 50 most recent errors. These pages list more-detailed information for ongoing printer maintenance. Shows model and capacity. Look on the main configuration page, under "Paper Trays and Options." Look on the main...