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HP 3520 Support Question

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Question posted by sunequip on June 4th, 2014

How Do We Get Ink To Come Out Of Cartridge

we have a model 3520. The black ink does not print - all other colors are fine. we have cleaned the head several times,tried several different cartridges to no avail. what else can we d0 to get the cartridg to dispense black inkDave H

Current Answers

Answer #1: Posted by TheWiz on June 4th, 2014 3:36 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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I recommend calling HP support at 1-800-474-6836 so they can walk you through some troubleshooting.

Related HP 3520 Manual Pages

HP Deskjet 3500 Series printer - (English) User Guide - Page 4

Do not touch the print cartridge ink nozzles or copper contacts. A Mouse icon indicates that additional information is not recommended. to view information about options on each tab screen, point to an option and click the right mouse button to display the What's This? terms The HP Deskjet printer may be referred to other equipment. For...
HP Deskjet 3500 Series printer - (English) User Guide - Page 7

... features Congratulations! q Photo quality printing : Vibrant color and true black text with several exciting features: q User friendly : Easy to give you the best results for your printing needs. q Print cancel : Save paper and ink by cancelling print jobs quickly and easily with the onscreen ink level indicator . You have purchased an HP Deskjet printer that is equipped with up...
HP Deskjet 3500 Series printer - (English) User Guide - Page 8

Ink Levels : Approximate ink level of each time the printer prints a file. For example, Spooling or Printing . 3. r Paper Size : Size of paper used. To cancel a print job, click Cancel Print . r Document : Name of the printer. Device Status : The status of the document that is provided. The following information about the current print job is currently printing. r Print Quality ...
HP Deskjet 3500 Series printer - (English) User Guide - Page 9

getting started q printer features q power button and light q paper tray q print cartridges q ink-backup mode
HP Deskjet 3500 Series printer - (English) User Guide - Page 13

...your printer. For print cartridge ink capacity, see the information included in the print cartridge packaging. For storage instructions, click here . For recycling instructions, click here . product number c8727 c8728 q black print cartridge q tri-color print cartridge 1. print cartridge selection printer model print cartridge selection number black 27 HP Deskjet 3500 Series tri-color...
HP Deskjet 3500 Series printer - (English) User Guide - Page 14

... are required electrical contacts. 1. For information on the printer. 2. replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers . Hold the print cartridge so that the copper strip is correctly positioned. 7. Do not touch the print cartridge ink nozzles or copper contacts. ink nozzles 2.copper contacts 5. Touching these parts will...
HP Deskjet 3500 Series printer - (English) User Guide - Page 17

... reattach it. If the plastic tape has been removed from the print cartridge, do not attempt to install the print cartridge in their sealed packages until they are needed. Reattaching the tape damages the print cartridge. maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: q Keep all print cartridges in the printer.
HP Deskjet 3500 Series printer - (English) User Guide - Page 19

... allows the printer to exit ink-backup mode. exiting ink-backup mode Install two print cartridges in ink-backup mode slows the printer and affects the quality of printouts. ink-backup mode output Printing in the printer to operate using only one print cartridge. For instructions on installing a print cartridge, click here . tri-color print cartridge Colors print but black is...
HP Deskjet 3500 Series printer - (English) User Guide - Page 31

... the tri-color print cartridge properly. r To print with the printer's default print settings, click OK . Ensure that only the black print cartridge remains in grayscale: 1. If a tricolor print cartridge is installed, remove it so that only the black print cartridge is installed in grayscale For grayscale printing, your printer must have a black print cartridge installed. Open...
HP Deskjet 3500 Series printer - (English) User Guide - Page 34

... the paper guide to print 1. Slide the paper guide firmly against the edge of the adhesive strips catch on one another. 3. Place the transparencies, with the printable side down and the adhesive strip toward the printer, in the In tray. transparencies guidelines q For great results, use HP Premium Inkjet Transparency Film. q In tray...
HP Deskjet 3500 Series printer - (English) User Guide - Page 35

... is : Plain Paper 2. labels guidelines q Use only paper labels that the labels are designed specifically for inkjet printers. or A4-sized sheets) preparing to the left. 2. q Do not use only Letter- Select any other desired print settings , then click OK . Slide the paper guide firmly against the edge of labels (use plastic or...
HP Deskjet 3500 Series printer - (English) User Guide - Page 44

...digital camera that supports Exif Print q Exif Print-enabled photo software q HP Deskjet printer software that simplifies digital photography and enhances printed photographs. Paper/ Quality Size is : appropriate photo paper size Type is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in...
HP Deskjet 3500 Series printer - (English) User Guide - Page 46

maintenance q replacing print cartridges q calibrating print cartridges q automatically cleaning print cartridges q manually cleaning print cartridges q maintaining print cartridges q maintaining the printer body q refilling print cartridges q removing ink from skin and clothing q printer tools
HP Deskjet 3500 Series printer - (English) User Guide - Page 47

... ink streaks, the print cartridges may need to be low on ink, follow the onscreen instructions. If your printed pages are not low on ink or may be cleaned. Clean print cartridges only when it is necessary. Click Clean , then follow these steps to clean the print cartridges automatically: 1. Go to check the print cartridge ink levels. Click here to printer maintenance...
HP Deskjet 3500 Series printer - (English) User Guide - Page 48

... inside the case. Caution! gathering cleaning supplies You will not stick to the cartridges Be careful not to get ink on your hands or clothing as you clean. manually cleaning print cartridges If the printer is easily corrected by manually cleaning the cartridges and cradle. This debris can cause ink streaks and smudges on the print cartridges and cradle, it can include dust...
HP Deskjet 3500 Series printer - (English) User Guide - Page 50

... fluids away from the exterior of the printer. When cleaning your printer, keep these tips in a fine mist, ink smudges will eventually appear on the printer, wipe the printer's exterior surfaces with a soft cloth moistened with water. q Do not use a soft cloth moistened with water. In the event that the print cartridge cradle uses to slide back and forth...
HP Deskjet 3500 Series printer - (English) User Guide - Page 52

To access the tools, click here . q Clean the print cartridges. printer tools The printer software contains a number of useful tools to : q View estimated ink levels. Use the printer tools to enhance the printer's performance. q Print a test page. q Perform other functions as needed. q Calibrate the printer.
HP Deskjet 3500 Series printer - (English) User Guide - Page 57

... a black print cartridge, in addition to be attached to the print cartridges. Verify that neither of plastic tape may be printing using only the tri-color print cartridge. q The print cartridges may still be cleaned . If a print cartridge is poor streaks and missing lines If your printouts are missing lines or dots or if streaks appear, the print cartridges may be low on ink or...
HP Deskjet 3500 Series printer - (English) User Guide - Page 60

..., and processor speed meet system requirements If your computer does not have sufficient resources for the printer to print at its optimum speed. computer does not meet system requirements . 2. To increase the print speed, use two print cartridges in ink-backup mode . multiple software applications are open The computer does not have enough RAM or a large...
HP Deskjet 3500 Series printer - (English) User Guide - Page 64

... in accordance with your HP Deskjet printer, HP provides the following: ...print cartridges to a minimum while ensuring proper functionality and reliability. reduction and elimination Paper use: This printer is printed on the communities where printers are manufactured, shipped, and used in the printer housing and chassis are available for recycling has been incorporated into this printer...

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