Question posted by andreaduggan007 on November 24th, 2012
I Cannot Access My Gmail Account Even When I Have Followed All The Steps Pointed
I cannot access my gmail accont even when i have followed all the steps on the help pages, it asks me for information then to press submit, but when i press submit, the page does nothing
Current Answers
Answer #1: Posted by Odin on November 24th, 2012 11:02 AM
If you've "followed all the steps," there's very little else we can tell you.
Sorry to say, Google does not generally offer customer service by phone. (You can try for it at 650-623-4000.) You'll probably need to find the appropriate help section, and choose the best canned question to send. If as is likely the answer doesn't satisfy, you'll have the opportunity to reply to the answer with a further question.
You can write Google at 1600 Amphitheatre Parkway, Mountain View, CA 94043. If appropriate you can complain to the California Dept. of Consumer Affairs at 916-445-1254.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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