Question posted by ladykasinda on January 13th, 2016
Why Are There Missing Dates In My Attendance Record?
I have been a member for two years. I go to the gym almost every day with my dad. I have to report my attendance to my health insurance company. Today when I had them print out last year, I am missing 4 months of attendance records. The girl entering the info did it twice and told me that this was a true accounting. This is not true and the manager can vouch for us. During this time the gym did move to a new location and there were many issues, and still are. However, losing logins is very bad. I was told there was nothing they could do. Do I have to request the security logs to show I was at the gym?
Current Answers
Answer #1: Posted by freginold on January 14th, 2016 4:39 AM
Hello, HelpOwl has no access to your Gold's Gym account. You will need to contact Gold's Gym directly to obtain that information, which you can do here.
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