Someone Hacked My Account And/or I Forgot My Password How Do I Get Into Gmail?

• Make sure you either
  • have a secondary email address specified for your Gmail account or
  • you have not logged into your Gmail account for 5 days.
• Follow the Can't access your account? link from the Gmail log-in page.
• Make sure I forgot my password is selected.
• Type your full Gmail email address under Email address.
• Click Continue.
• If you have set up a secondary email address for recovery:
  • Make sure the desired email address is selected following Get a password reset link at my recovery email: under Choose how to get back into your account..
  • Click Continue.
  • Open the Google Password Assistance message in the selected email account from Google Account Recovery.
  • Follow the link under To initiate the password reset process for your ___ Google Account.
• If you have set up a security question for Gmail password recovery:
  • Make sure Answer my security question is selected under Choose how to get back into your account..
  • Type the answer to your recovery question following the question.
• If you have set up phone number for account recovery:
  • Make sure the desired phone number is selected following Get a verification code (via SMS) on my phone: under Choose how to get back into your account..
  • Click Continue.
  • Open the SMS text message from Google that begins with Your Google verification code.
  • Type the verification code form the text message on the Google Account Recovery page under Enter that code here.
  • Click Continue.
• Enter the desired new password under both New password: and Re-enter password.
• Click Reset password.

If you have used your Gmail account in the past five days but have not specified a secondary email address, you'll have to wait for these five days to pass.

Are you unable to reset your Gmail password, either through a secondary address or by answering your security question?

• Contact Google with as many details that allow them to identify you as the account holder as possible.