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GE WCVH6800JWW Support Question

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Question posted by grmagill2 on May 15th, 2011

Ge Wcvh6800jww Washer Vibrates Violently On High Spd Spin.

Washer vibrates violently and "walks" a foot or more during one cycle. I worry in is going to rip the hoses. Been like this since Day one. Ge repair says this is normal. It vibrates so bad it shuts itself down leaving clothes soaking wet. This is not normal. Ive read other customer reviews about the same problem. Have the geniuses at GE come up with a fix? Or does anyone else have a fix?

Current Answers

Answer #1: Posted by Tefik on May 15th, 2011 1:57 PM
This answer was accepted by the poster of the original question.
Tefik

Member since:
May 10th, 2011

Points: 447,890
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Machine is unbalanced. Heavy blankets, tennis shoes, pillows, etc. can cause this. Open door adjust load, close door, try again. Try running a complets cycle with nothing in it; if it wobbles and walks - drum needs work, if it runs fine - your clothes or whatever got unbalanced.

Related GE WCVH6800JWW Manual Pages

Quick Specs - Page 1

... Information (in inches) Electric Dryer Rating 120V 12.0A, 60Hz 27 31-1/4 1-5/8 Installation Information: For complete information, see installation instructions packed with your washer. 41-1/2 For answers to your Monogram,® GE Profile™ or GE® appliance questions, visit our website at ge.com or call GE Answer Center® service, 800.626.2000. WCVH6800J...
Quick Specs - Page 2

...If your Monogram,® GE Profile™ or GE® appliance questions, visit our website at ge.com or call 1-800-GE-CARES. King-Size Capacity Frontload Washer with a gas dryer. ...13 80-1/8 27 28-3/4 Listed by Underwriters Laboratories Specification Revised 10/10 360469 Order GEFLSTACK. of the washer or dryer. For answers to combustible surfaces 0" both a washer and a...
Quick Specs - Page 3

... for one-touch recall • Delay Start (up to select and monitor wash cycles • HydroHeater™ - Metallic silver • Model WCVH6800JWW - Means less energy waste and lower utility bills • 4.0 IEC Cu. Makes room for more water during spin cycle to reduce bacteria and provide better cleaning for proper fabric care • 5 Wash...
Use and Care Manual - Page 1

... WHDVH680 As an EnErgy Star® partner, GE has determined that this product meets the EnErgy Star® guidelines for energy efficiency. Washers GEAppliances.com Safety Instructions 2, 3 Operating Instructions Control Panels 4, 5 Control Settings 6, 7 Features 8-10 Loading and Using the Washer . . . .10, 11 Cleaning the Washer 12-14 Installation Instructions . . . . .15-20 Preparing...
Use and Care Manual - Page 3

...automatically restart after a cool-down explode. n The laundry process can produce a toxic to carry out. n Do not attempt to repair or replace any maintenance or cleaning. or acids such... appliance from service, remove the washer door to n Do not wash or dry articles that you understand and have been the washer. GE recommends changing the hoses every 5 years. rEad and...
Use and Care Manual - Page 6

...use a detergent suitable for specific types of wash loads. My CyCLE Press to normal soil. Operating Instructions Safety Instructions About the washer control panel. 1 Power Press to the instructions ... rInSE & SPIn To quickly rinse out any items at any time. NOTE: Pressing POWER does not disconnect the appliance from the power supply. 2 Wash Cycles The wash cycles are needed in...
Use and Care Manual - Page 7

.... 4 Spin Speed Changing the SPIN SPEED changes the final spin speed of stains and wrinkles. If the washer is not restarted within 2 hours, the current wash cycle will flow in home laundry. Water ...and will pause the washer and unlock the door. Press again to start a wash cycle. You may also increase the possibility of the wash fill is normal. 7 Troubleshooting Tips Consumer ...
Use and Care Manual - Page 8

... when it is desired to refresh your custom cycle, press the MY CYCLE button before washing. Use BasketClean once every month to restart the countdown. NOTE: When selecting prewash, it is a cycle that recommends prewashing before washing a load. Operating Instructions Safety Instructions About the washer features. MY CYCLE (on the model. NOTE: If you reach the...
Use and Care Manual - Page 9

...prewash compartment of the wash cycle. The Detergent Compartment n High-efficiency detergent is part of the normal operation of the washer. n Powder Detergent - n...are using too much detergent in the dispenser. after adding laundry products, slowly close the dispenser drawer. This is a ...of liquid bleach, not to the type of the load. overfilling can be adjusted for this symbol . Add...
Use and Care Manual - Page 10

... load. Colors Whites Lights Darks Soil Heavy Normal ...washer. Operating Instructions Safety Instructions About the washer features. On some models, the Fabric Softener Compartment is in a load...Loading and using . treat spots and stains. Sorting Wash Loads Sort laundry into the compartment labeled "FABRIC SOFTENER." If desired, pour the recommended amount of -balance load...
Use and Care Manual - Page 12

...freezing. The cycle will be interrupted by calling 800.GE.CARES. When the BasketClean cycle is shut off any reason the cycle needs to remove water from the washer and ensure the washer basket is ... in between cycles. Do not interrupt the cycle. 5. Cleaning the Interior of the Washer To clean the interior of bleach once a month. Drain all water from the hoses if the weather...
Use and Care Manual - Page 15

...o Channel-lock adjustable pliers o Carpenter's level PartS SUPPLIED o Cable Tie o Water Hoses (2) o Hose Guide StaCk BraCkEt kIt A stack bracket kit is not covered under the Warranty. Order...- Installation Instructions Washer If you have any questions, call 800.GE.carES (800.432.2737) or visit our Website at GEAppliances.com or calling 800.GE.CARES. tOOLS rEQUIrED FOr WaSHEr InStaLLatIOn o ...
Use and Care Manual - Page 16

In an area exposed to reinforce the floor. To make sure the washer does not vibrate or move, you may have to dripping water or outside weather conditions. On carpet. The ambient temperature... required: 2 louvers each 60 square in. (387 cm2), located 3″ (7.6 cm) from top and bottom of 1/2″ per foot (1.27 cm per 30 cm). The floor MUSt be below 60°F (15.6°C) for proper...
Use and Care Manual - Page 17

... tHE WaSHEr WarnIng: Recycle or destroy the carton and plastic bags after the washer is ...damage. Carefully move the washer to children. Remove the following from the back side of the washer: 4 bolts 4 plastic...the shipping braces can cause the washer to an upright position and ...lay the washer on its side. they can become severely unbalanced. Carefully return the washer to become...
Use and Care Manual - Page 18

... the natIOnaL ELECtrICaL CODE, anSI/nFPa nO. 70. The washer MUSt be connected. In situations where a two-slot receptacle is present, it is properly grounded. 1. The faucets MUSt be 3/4″ (1.9 cm) garden hose-type so inlet hoses can reach a 58″ (147 cm) high standpipe. The standpipe height above the floor should be set...
Use and Care Manual - Page 19

... from the plastic bag. 3. (90° elbow end) Carefully connect the inlet hose marked HOT to extend the rear leveling legs. 19 Turn the water on top of the washer (if the washer is damaged, you can increase washer vibration. Carefully move your washer to flush the water lines and remove particles that all four rubber...
Use and Care Manual - Page 20

... breaker/fuse box. 10. Read the rest of hose should be an air gap around the drain hose. Check for your washer does not operate, please review the Before You call For Service section before plugging the power cord into a grounded outlet. Place the hose in a laundry tub or standpipe and secure it with the...
Use and Care Manual - Page 21

...Not spinning Not agitating Leaking water Clothes too wet Possible Cause Load is out of balance Pump clogged Drain hose is opened. Objects left in pockets may cause damage to the washer (...or improperly connected Household drain may cause clogs inside of drain hose is a normal operation. • Carefully wipe off rubber door seal. drain hose pushed too far down to 410 rpm if it . &#...
Use and Care Manual - Page 22

... Drain hose is normal operation. This movement is normal. • Push and pull on it takes 30 seconds to check the system. Washer is unplugged Water supply is turned off Circuit breaker/fuse is tripped/blown automatic self system checks • Make sure cord is normal • During spin the washer may take up differently than top-load washers...
Use and Care Manual - Page 26

... or even schedule service on -line today, 24 hours every day or by people of physical and mental abilities and impairments. Or call 800.GE.CARES (800.432.2737) during normal business hours. You may cause unsafe operation. Schedule Service GEAppliances.com Expert GE repair service is still in china We recognize the need arise...

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