GE PP972SMSS Support Question
GE PP972SMSS Support Question
Find answers below for this question about GE PP972SMSS - Profile 36" Smoothtop Electric Cooktop.Need a GE PP972SMSS manual? We have 3 online manuals for this item!
Question posted by Bentonva on November 18th, 2012
Numbers And Letters Wearing Off Stainless Steel
The painted letters and numbers are coming off. We've had this cooktop for a little over a year! What can we do?
Current Answers
Answer #1: Posted by haveyouheardhersing on August 2nd, 2013 7:32 PM
haveyouheardhersing
Member since:
August 2nd, 2013 Points: 0
Member since:
August 2nd, 2013 Points: 0
I've had the exact same problem with mine and my stove is less than three years old. I personally think it is a defect and hopefully more people will complain to them. I called and insisted on a new part and they sent it to me after they suggested that I pay a service person to come out and diagnois the problem. Really?? Mine was wearing off on the right side and my dad has speculated that perhaps due to the oven vent being there, that is why it might be coming off. I had an older model of the stove and that part of the stove had glass across the back and therefore, it would be impossible for that to happen.
Related GE PP972SMSS Manual Pages
Installation Instructions - Page 1
...
Pencil
Phillips Head Screwdriver
Ruler or Straightedge
Saber Saw
1/8≤ Drill Bit & Electric or Hand Drill
Safety Glasses
PARTS INCLUDED
4 Screws (WB1X1137)
Foam Tape
2 ...; IMPORTANT - This appliance must be
properly grounded.
• A TTENTION INSTALLER - Installation 36" Electric Cooktop Instructions CP650, JP655, PP962, PP972, PP975, PP980, ZEU36K
"If you have questions, call...
Installation Instructions - Page 2
... or fatal shock. Wiring must use special UL approved connectors for copper wire connection only, and if you have the electrical wiring and hookup of burns or fire due to the cooktop before beginning installation. You can be easy to reach and lighted with the proper voltage and frequency, and connected to...
Installation Instructions - Page 3
... home must be shut off while connections are followed exactly as stated. The electrical power to do not interfere with each other. (See section on electrical requirements.)
F When installing your cooktop. (Refer to section on preparing the opening , make sure all local codes and ordinances are being made. Installation Instructions Pre-Installation Checklist...
Installation Instructions - Page 4
... length of unit
2" MIN. Installation Instructions Preparing the Opening
1 The following MINIMUM clearance dimensions
must withstand heat up to 200°F) generated by cooktop.
2 Overall cooktop dimensions
36" (36-1/8" SS)
Cooktop
18-7/8"
20-7/8" (21" SS) Depth on Monogram ZEU36K is 21-1/4' @ center.
33-3/4"
3-1/4" Front 4-5/8" Rear at the conduit location
6-1/4" Rear on Model PP975...
Installation Instructions - Page 5
... is 4 feet long.
3 Attach Foam TAPE
Apply the foam tape around the outer edge of the glass on the sides and rear of Cooktop
Place a towel or tablecloth onto the countertop.
Bottom of the glass. Repeat for serviceability.
4 Locate Mounting Parts
Remove the Hold Down Brackets and screws from ...
Installation Instructions - Page 6
... Down Brackets to Cabinet
Open the cabinet door and screw the Hold Down Brackets to the cooktop. Make sure the front edge of the countertop is parallel to the cabinet sides with the... Side
6
Make final check that all required clearances are met.
Installation Instructions Installing the Cooktop (CONT.)
6 Insert Cooktop Into Cutout
Insert the cooktop centered into the cutout opening.
Installation Instructions - Page 7
... no cabinet opening below), wire connections must not be made , secure wires together using wire nuts. B With the cooktop in place, open the front of conduit provided.
Effective January 1, 1996, the National Electrical Code will not permit grounding through the neutral white lead, attach the appliance grounding lead (green or copper) to...
Installation Instructions - Page 8
... grounded.
2 Operation Checklist
A Remove all protective film, if present, and any stickers. B Turn on the power to the cooktop. (Refer to aluminum and follow the manufacturer's recommended connector procedure closely. C Check that the cooktop is not tripped nor the house fuse blown.
NOTE TO ELECTRICIAN:
The power leads supplied with moving parts...
Use and Care Manual - Page 1
Surface Element 9
Care and Cleaning
Control Knobs 12 Glass Cooktop 13, 14 Stainless Steel Surfaces 12
Troubleshooting Tips 15
Consumer Support
Consumer Support 18 Warranty 17
Owner's Manual
PP912 PP932 PP942 PP944 PP962 PP972 CP350 CP650
Printed in the United States
Write the model and serial numbers here:
Model Serial
You can find them on...
Use and Care Manual - Page 2
..., stand or hang on a surface element by a qualified technician in burns from your cooktop unless it for easy reference.
Do not leave children alone-children should not be followed to minimize the risk of fire or explosion, electric shock, or to play with the controls or any part of life. Do...
Use and Care Manual - Page 3
...176;F. COOK MEAT AND POULTRY THOROUGHLY... SAVE THESE INSTRUCTIONS
3 The use your appliance for cooktop cooking; Frost on frozen foods or moisture on fire.
Only certain types ...of the cooktop without extending over the sides of the pan.
Use little fat for cooling first.
Potentially hot surfaces include the cooktop and areas facing the cooktop.
...
Use and Care Manual - Page 5
Features of your 36" cooktop.
Throughout this manual, features and appearance may vary.)
Single Surface Element Dual ... MELT
OFF HI
OFF HI
OFF LO
HI
WARMING ZONE
OFF
MED
HI
36 HI
8
8
36 LO
LO
4 6
4 6
2
2
LO LO
HI 6
LO 3
2
2 LO LO
4 6
8
PP962
36 HI
HI LO
OFF SIMMER
HI
OFF WARMING
ZONE
OFF
OFF
OFF
MED
HI
8
8
36 LO
LO
4 6
4 6
SIMME
2 SIMME
HI
6
LO 3
2
2 LO ...
Use and Care Manual - Page 7
...control is temporary and will cycle on and off to continue cooking. NOTE: It comes on when the element is hot to the
touch.
It stays on until the surface... either direction to maintain your model.
Always center the pan on the glass cooktop when the surface is used for an unlimited number of window cleaner may be set .
About the radiant surface elements... NOTE...
Use and Care Manual - Page 10
..., particularly wet lids.
Do not use woks with rounded, curved, ridged or warped bottoms are available at your local retail store.
Stainless Steel:
recommended
Porcelain Enamel on the glass cooktop. Pans with support rings on Cast Iron:
recommended if bottom of cookware. Aluminum:
heavy weight recommended
Good conductivity. The residues can appear...
Use and Care Manual - Page 12
... cleaning.
Make sure the insides of a dealer nearest you, please call our toll-free number:
National Parts Center GEAppliances.com
1.800.626.2002
12
It cannot be washed with a soft...Do not use warm sudsy water or a stainless steel cleaner or polish. Be sure electrical power is an application of the grain. Care and cleaning of the cooktop. Make sure the knobs are in a ...
Use and Care Manual - Page 14
... or fudge and have to a cool area on the cooktop surface.
These marks are removable using the ceramic cooktop cleaner with the cleaning pad for Ceramic Cooktops WX10X350
14
To Order Parts
To order ceramic cooktop cleaner and the cooktop scraper, please call our toll-free number:
National Parts Center 800.626.2002.
Remove hot pans...
Use and Care Manual - Page 17
...in materials or workmanship.
Please have serial number and model number available when calling for home use...cooktop which vary from state to one -year warranty, GE will be required to bring the product to thermal shock, discolor, or if the pattern wears...with this limited additional four-year warranty, you may be responsible for service. GE Electric Cooktop Warranty. If the product...
Use and Care Manual - Page 18
...of all the details including your warranty expires. Caution must be there after your phone number, or write to qualified service personnel. You may cause unsafe operation. Schedule Service
...Services will allow for enhanced communication and prompt service under the terms of the year! GE Appliances Website
GEAppliances.com
Have a question or need arise.
Order on-line ...
Dimensions - Page 1
...® appliance questions, visit our website at conduit connection location (rear) is 6-1/2" on models PP980/950 and 4-5/8" on raised bullnose countertops. PP972SM
GE Profile™ 36" Built-In CleanDesign Electric Cooktop
Dimensions and Installation Information (in inches)
KW Rating 240V 8.9 208V 6.7 Breaker Size 240V 40 Amps† 208V 40 Amps†
†Note: Check...
Dimensions - Page 2
PP972SM
GE Profile™ 36" Built-In CleanDesign Electric Cooktop
Features and Benefits • Ceramic Glass Cooktop - A smooth cooktop surface makes cleaning
quick and easy
• Ribbon ... heat and fast warm-up to speed the boiling process
• Warming Zone - Stainless steel
PP972SM
Specification Created 10/06
220596 Accommodates various-sized pots or pans for safe and easy...
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