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GE PHP960SMSS Support Question

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Question posted by Stevenlack105 on July 20th, 2015

Getting E Error Code On Control On 3 Burners

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Answer #1: Posted by Odin on July 20th, 2015 10:28 AM
This answer was accepted by the poster of the original question.
Odin

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Please see http://www.repairclinic.com/RepairHelp/Range-Stove-Oven-Repair/13-3--UEhQOTYwU01TUw==/GE-Range-Stove-Oven-Troubleshooting. The links most likely to solve are those listed third and seventh.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related GE PHP960SMSS Manual Pages

Quick Specs - Page 1

... armored cable. to unprotected cabinet 1-3/4" to installation instructions. PHP960SM GE Profile™ 36" Electric Induction Cooktop Dimensions and Installation Information (in inches) KW Rating 240V 11.6 208V 8.7 Breaker Size 240V 50 Amps† 208V 50 Amps† †Note: Check local codes for flush mount installation prior to install. The countertop must be re...
Quick Specs - Page 2

... Lock Capability - Offer easy, point-and-cook convenience • 19 Control Settings - Stainless steel PHP960SM Specification Revised 1/08 220578 Detects when a burner element is perfect for your meal • Pan Presence Sensor - PHP960SM GE Profile™ 36" Electric Induction Cooktop Features and Benefits • 11" Element - Offers a large 11" surface, wide enough to handle bigger...
Use and Care Manual - Page 2

... due to correct the interference by turning the unit off and on or near an induction unit while it is no guarantee that could catch fire. s Utensil handles should not...foil to radio communications. s Use proper pan size. The serial plate is located under the burner box of the cooktop controls. s Connect the unit into an outlet or a circuit different from that has boiled dry ...
Use and Care Manual - Page 3

... including the following: s Use this appliance only for easy reference. Do not use . Turn the controls off the circuit breaker. s Flaming grease outside a pan can catch fire on a surface element by...safety, the information in accordance with the controls or any part of 160°F and poultry to at least an INTERNAL temperature of your cooktop unless it for its intended use water ...
Use and Care Manual - Page 4

...and allow sufficient time for warming or heating the room. 4 s Always turn off the surface element control before heating, or as possible. s If a combination of this Owner's Manual. Wait until the fat...Filling the pan too full of grease or spillovers which may include both the cooktop and areas facing the cooktop. s Never try to burn even though it heats. s Do not store...
Use and Care Manual - Page 5

... cleaning solution may become broken. Always lock the control panel using the control lock feature and wait until the entire glass surface is not recommended that you avoid wiping any surface element areas until they have been turned off . s NOTE: We recommend that the induction cooktop be used to wipe spills on the cleaning...
Use and Care Manual - Page 6

... Kitchen Timer ON Indicator Light (one for each control. PHP900 30″ Cooktops NOTE: 30" models have cooking element location indicators next to each element) Hot Surface Indicator Light Area Cooking Element ON/OFF Control 6 Explained on page 10 13 12 10 12 10 PHP960 36Cooktops Feature Index (Features and appearances may vary...
Use and Care Manual - Page 7

... pan is turned on a larger burner will flash "F" along with the glass surface. Pan Size 36" Wide Cooktop. Dia. The cooking surface itself does not heat. Magnetic induction cooking requires the use of cookware... the correct material, but is produced in the ferrous metal pan to overlap the cooktop controls. Using a smaller pot on -items such as iron or steel. The pan material...
Use and Care Manual - Page 9

... steel and combinations of the induction ring to the sound level. Do not use woks with induction cooktops. s Do not place wet fingers on the cooking surface or induction rings. s Some special cooking...size of the elements. Cookware with dry hands. Do not place wet pans on the controls with flat bottoms that are set at certain power level settings, magnetic fields may be...
Use and Care Manual - Page 10

... within 10 seconds, the zone will be deactivated. The induction element will be turned off . Power Level Settings The cooktop offers 19 power levels, including a Boost setting. Power Level...will flash "F" along with food onto the induction element. Power levels range from the cooking ring, the control will beep. Using the Touch Control. Touch the pad lightly with the power setting...
Use and Care Manual - Page 11

... 9. The sound depends on the type of the induction element over the selected indicator ring. One generator controls 2 elements, or two cooking zones within a heating... Both elements can operate simultaneously at any power level. 5 burner cooktops with right, left side (2) induction generators. Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips ...
Use and Care Manual - Page 12

...pad to zero time (00) remaining, the timer will signal with food onto the induction element. A sound will flash. Use only cookware recommended for more than two hours... Tips Care and Cleaning Operating Instructions Safety Instructions Setting the controls. Placing uncooked or cold food on the "L" power level for this cooktop. "5" will flash "00". Using the "L" Low Setting...
Use and Care Manual - Page 13

... Cleaning Troubleshooting Tips Consumer Support Using the surface elements. A two-beep signal will sound, and the CONTROL LOCK light will glow, indicating that the induction element or electronics have overheated. If this error is unobstructed. If the cooktop is locked while a surface element is locked. Clear Keypad-If the display flashes "E" alternating to a "c" or...
Use and Care Manual - Page 14

...temperatures much higher than expected, even though directions have adjusted the controls, it is not flat. 14 If your cooktop or its location does not allow the canner to make enough contact...processing time, do not can on the surface element, use smaller-diameter pots for glass cooktops. When canning foods in Canning When canning with the surface elements and take longer than boiling...
Use and Care Manual - Page 19

...; Clean the keypad area. Cooktop control improperly set properly. Display flashing "E" A hardware error has alone (no other letter) occurred. • Call for the element being used . Display flashing "E" alternating to see that meets the minimum size for service. What To Do • Use a flat induction capable pan that the control is not blocked. 19 Safety...
Use and Care Manual - Page 22

...& Industrial Appliances General Electric Company Louisville, KY 40225 ge.com E-mail Address* State Zip Code Phone _ _ Year Number * Please provide your Consumer Product Ownership Registration today. For more ...or register online at ge.com. Model Number Serial Number Important: If you did not get a registration card with your product, detach and return the form below , store this ...
Installation Instructions - Page 1

...Screws 2 Thumbscrews MATERIALS YOU WILL NEED Junction Box (Sized for conduit per local electrical codes.) Large Size Wire Nuts 90º or Straight Squeeze Connector for 1" Conduit TOOLS... WARNING - Save these instructions with the Consumer. • Note to Consumer - Installation 36Induction Cooktop Instructions PHP960, ZHU36 "If you have questions, call 800.GE.CARES or visit our ...
Installation Instructions - Page 2

...wall coverings around the cooktop can get a copy of the cabinets. These cooktops require 50 amp service. In Canada, you have the electrical wiring and hookup of your cooktop is installed properly by... provided, the risk can be avoided. A white (neutral) wire is to Canadian Electrical Code (CEC). Name plate location 2 If cabinet storage space is not needed for joining copper ...
Installation Instructions - Page 7

... installing in new construction, or • When installing in a mobile home, or • When installing in accordance with local codes, using a wire nut. Insert conduit through strain relief and tighten. Connect the cooktop black lead to the branch circuit black lead in an electrical hazard or fire. If the residence red, black...
Installation Instructions - Page 10

CHECKLISTS Installation Instructions 1 PRE-TEST CHECKLIST A Remove all surface burners operate properly. The current carrying capacity of a conductor is governed by the wire gauge and also the temperature rating of the cooktop surface. D Check that the circuit breaker is secure and ...of appliance. E See Owner's Manual for joining copper to good wiring practice and local codes. 10

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