Question posted by Anonymous-145969 on November 7th, 2014

Trying To Get A Refund On A 12 Month Gold I Accidentally Bought. Help?

I was in gamestop a few days ago to buy microsoft points to purchase a game digitally on my consle, but I mistakenly bought gold. The employees told me there was no way to get a refund because they already activated the card. I then conacted microsoft who said they couldn't really do anything about it. I contacted gamestop and they told me that they sent a letter to the district manager who would look at the issue (in 3 to 5 business days) , and that I wasn't guranteed a refund. Is there anything I can do about this? Should I keep calling gamestop to press them to get me a refund?

Current Answers

Answer #1: Posted by TommyKervz on November 8th, 2014 12:57 AM
This answer was accepted by the poster of the original question.
TommyKervz

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January 10th, 2013

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Yes i think calling gamestop is the only option

Have a look at their policy regarding returns and refund below

http://www.returnsandrefunds.com/GameStop/Returns

Head office: +353 76 680 5877 or send us an email at [email protected]


Hope that is helpful.
Kervz at www.satechhelp.co.za

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