Question posted by Yevette on December 31st, 2011
Whyge Bank Holding My 3 Direct Deposits Until Monday.
Social Security Office is closed for New Years today 12/31/2011. So they did all there direct deposits last night. I called GE Bank customer service and they said they do not have my deposits. I have my SSI check direct deposited for $827.00, my husband Michael's check is for $1761.00 and he also has his retirement check foer $217.50 direct deposited. Every time I call customer service they say they don't have the money, but I know they do. Because if one person gets there direct deposit from SSI to their financial instution, everybody that draws SSI and Social Security Retirement gets there checks deposited on the same day! I have called them 3 times and all 3 times they say our direct deposit are not there. I want all 3 of our checks deposited within a couple of hours. It's clear that they are holding everybodies money to draw as much interest off of these funds as they can.Some please help us get our checks deposited in a couple of hours, I have been more than patient with these people. They just keep saying the same thing over and over we haven't recieved the direct deposits yet, that's bull! I don't how to go about getting this money deposited.Thank YouYevette Triche
Current Answers
Answer #1: Posted by GECapital on January 3rd, 2012 12:59 PM
Yevette – We’d like to research this issue. Please email me at [email protected] with the following information:
- Your contact phone number
- Reference code DM 010312_hoYevetteTriche
For your security, please do not include your account number in your email.
Regards,
Nicole
GE Capital
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