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Frigidaire FPHD2491KF Support Question

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Question posted by delltenni on April 29th, 2014

Frigidaire Professional Fphd2491kf0 Dishwasher Won't Drain

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Answer #1: Posted by OnlineOutreachSpecialist on May 6th, 2014 8:08 AM
This answer was accepted by the poster of the original question.
OnlineOutreachSpecialist

Member since:
March 30th, 2011

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Good Morning Delltenni,

I understand that your Frigidaire dishwasher, model# FPHD2491KF0, will not drain. I suggest starting by cleaning the filters inside the tub. To do this, you will follow the below instructions:

Clean the Cylinder Filter:

The Cylinder Filter is designed to collect some big items such as broken glass, bones and pits. The Cylinder Filter needs to be cleaned to maximize wash performance. Remove the lower rack, rotate the Cylinder Filter, lift it out, empty and clean it by rinsing it under running water and then replace it.

Clean the Fine Filter:

Take out the Cylinder Filter and remove the Fine Filter from the dishwasher tub bottom. To remove the Fine Filter you must first remove the bottom spray arm. Flush the Fine Filter by holding it under running water and replace it.

If after cleaning the filters, you are still having draining issues, check the following:

• If your appliance is hooked up to a food waste disposer, make sure the disposer is empty.

• Check to see if the knockout plug has been removed from inside the food waste disposer inlet.

• Check to see if drain hose is kinked.

• Make sure cycle is complete and not in a pause mode.

If you are still unable to get the dishwasher to drain, I suggest contacting your local authorized technician. They will be able to diagnose your appliance and determine what is causing it to not drain. Hope this is helpful.

-Best Regards-


Online Outreach Specialist

Related Frigidaire FPHD2491KF Manual Pages

Wiring Diagram (All Languages) - Page 1

... shorted. 3. Clean and clear blockage. Wiring or terminal defective. 4. Wiring or terminal defective. 4. Water supply turned off electricity to dishwasher, • remove outer door panel assembly, • disconnect wiring to a floor drain not vented. 1. Defective water inlet fill valve. 3. Pressure Switch Stuck. 1. Check for brief periods during the drying cycle...
Wiring Diagram (All Languages) - Page 2

The dishwasher will advance the dishwasher to the next step. Light will switch off after door is opened . While in power failure or idle mode simultaneously press the AIR DRY and ...
Installation Instructions (English) - Page 1

... of attachment) b. All utilities must be installed with owner. Extra hose length is not an available option) CAUTION: Use extreme care in Figure 2. Move dishwasher to locate dishwasher's drain, water, and electrical connections. 2. Top Mount Cabinet Clips (Preferred Method of installation area. 3. Side Mount Cabinet Clips (to be fully enclosed. To install the...
Installation Instructions (English) - Page 2

... water inlet valve as shown in the valve may require you connect to a sink drain, entry will need . See Figure 9(b). Electrical Supply 1. It is removed from dishwasher to drain hose. Do not use can result in place while routing drain hose through cabinet and place under sink. If you may result in electric shock...
Product Specifications Sheet (English) - Page 1

...items in : Stainless (F) 1 B ased on your cleaning needs. Professional / Solid Dish Racks Adjustable Upper Dish Rack Flexible racking system lets you...adjustable racks and the Largest Silverware Basket2 so there's a place for maximum durability. Dishwasher FPHD2491K F Signature Features Best Drying Performance1 Our PowerPlus™ dry cycle offers the best... anything. frigidaire.com
Product Specifications Sheet (English) - Page 2

... Integrated Co Wash System Wash Levels / Wash Speeds DishSense™ Technology Direct 5 / 1 Frigidaire Professional Yes Sound Package SilentDesign™ Filter / Filter Trap S. Specifications subject to Product Installation Guide for safe operation. Height (Adjustable) B - Dishwasher FPHD2491K F 24" Built-In Features Control Design Fully-Integrated Pro-Select™ Digital...
Complete Owner's Guide (English) - Page 1

... OF CONTENTS Important Safety Instructions 2 Product Registration 3 Dishwasher Features 4 Operating Instructions 5-8 Preparing and Loading Dishes 9-11 Dishwasher Dispenser and Detergents 12 Factors Affecting Performance 13 Care and Cleaning 14-15 Solutions to Common Dishwashing Problems .. 16-18 Warranty 19 www.frigidaire.com USA 1-800-944-9044 www.frigidaire.ca Canada 1-800-265-8352
Complete Owner's Guide (English) - Page 2

... dangers as instructed in this appliance. Locate sharp items and knives so that they are not dishwasher safe may melt and create a potential fire hazard. • Disconnect electrical power to dishwasher before servicing. • If the dishwasher drains into a food disposer, make sure disposer is operating. • Do not let children abuse, sit, stand...
Complete Owner's Guide (English) - Page 3

... Guide is the splashing water as the beginning of a relationship. hear the drain motor. NOTE Very Important Information- Each cycle has a series of your Product...to continue serving you, please use this dishwasher to record important product information. Read Before Operating Your Dishwasher! We view your product with Frigidaire enhances our ability to customer satisfaction and ...
Complete Owner's Guide (English) - Page 4

...hot water and detergent through the filter and spray arms. Soil particles go down the drain as the water is then pumped through the spray arms against soiled surfaces. Tub ...with water covering the filter area. Water is pumped out and replaced with clean water. DISHWASHER FEATURES Your dishwasher cleans by filling with the cycle being used. The number of tub) Bottom Rack Silverware ...
Complete Owner's Guide (English) - Page 5

...air delay START sanitized plus wash wash saver crystal only sanitize wash dry start the dishwasher using the same cycle and options selected on the previous wash, just press the ...effectively and aids in the main wash to latch. Select desired OPTIONS (See Energy Options). Load dishwasher (See Preparing and Loading Dishes). 2. The indicator light above the pad will glow when selected...
Complete Owner's Guide (English) - Page 6

...below 120°F (49°C). To turn off . This drying uses a combination of the drain, select the desired cycle. To unlock the controls, press the DELAY START pad until the desired...CANCEL pad. The sanitize criteria may not be raised to automatically delay starting the dishwasher, lock the dishwasher controls by pressing and releasing the DELAY START pad for dishes, you to 155&#...
Complete Owner's Guide (English) - Page 8

...the following codes "Er", or "CE". Cd MINUTES......... Appears in hours. Close dishwasher door. If the dishwasher did not properly sanitize the dishes, the light will glow when the SANITIZE cycle... is first installed, or when power has been interrupted. In the unlikely event the dishwasher malfunctions, the indicator may display one of minutes left in cycle (1-200). OPERATING INSTRUCTIONS...
Complete Owner's Guide (English) - Page 9

... level so that large items do not prevent the detergent dispenser from opening. • Check manufacturer's recommendations before washing items in question. • If the dishwasher drains into a food disposer, be in the raised position.) 12 place settings standard loading pattern Some models have a fold-down for flexibility in loading a wide variety...
Complete Owner's Guide (English) - Page 10

... -fit items. The tines may be adjusted without dishes in either rack. When closed, load with thumbs and push downward simutaneously. As you load your dishwasher, you will find many other ways to use or folded down for more space to fit items such as coffee pots, food processors, etc. Fold...
Complete Owner's Guide (English) - Page 11

... wait a few seconds until wash action stops before opening. • Add the item and wait a few seconds to allow cold air to slowly expand inside dishwasher. • Close door firmly to block the spray arm. PREPARING AND LOADING DISHES Loading the Bottom Rack Features and appearance of racks and silverware basket...
Complete Owner's Guide (English) - Page 12

... (Main Wash cup-fill to release detergent. • Use only fresh automatic dishwashing detergent. DISHWASHER DISPENSER & DETERGENTS Filling the Detergent Dispenser The detergent dispenser has one covered and...(water softener recommended) Main Wash Cup- Use only household grade automatic dishwasher detergents. Completely Full (water softener recommended) No Detergent (water softener ...
Complete Owner's Guide (English) - Page 14

... off water supply. 3. Check connections to collect some big items such as shown, lift it out, empty and clean it by warranty. A drain air gap is made of the dishwasher. Have a qualified person do not leak. 14 NOTE Hard water may cause lime deposit buildup on water and electrical power supply. 3. Disconnect...
Complete Owner's Guide (English) - Page 17

... a different brand. • Spilled rinse aid can reach the dispenser. • Check to overflowing. Detergent Left in Cups • Detergent may not be draining properly. (See Dishwasher Does Not Drain Properly.) Dishware Chipped • Load with a damp cloth. • Check to pause (no heat dry option. If water remains in and out. SOLUTIONS...
Complete Owner's Guide (English) - Page 18

... if the knockout plug has been removed from inside the food waste disposer inlet. • Check to see if drain hose is kinked. • Make sure cycle is draining properly. (See Dishwasher Does Not Drain Properly.) Removing Spots and Film Hard water can create an odor. Do not add detergent. 3. Press START/CANCEL pad...

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