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Question posted by HMSGel on August 5th, 2014

Frigidaire Dishwasher Fphd2491kfo Won't Wash

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Answer #1: Posted by OnlineOutreachSpecialist on August 6th, 2014 10:21 AM

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OnlineOutreachSpecialist

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Good Afternoon HMSGel, thank you for allowing me to assist you!

I understand your Frigidaire dishwasher (FPHD2491KF) is not washing properly. Frist, are you using gel packs? Most manufacturers recommend using a powder or a liquid detergent since it’s easier to dissolve. Also, please make sure your residence water supply is between 120°F – 130°F for optimal performance. Next, will the spray arm rotate freely? If it is not, trying removing and replacing back the spray arm assemblies. The top spray arm typically starts to function when your dishwasher is in rinse or wash cycle. If the dishes continue to clean properly, it is possible that the top spray arm is either blocked by pots/pans or not enough water pressure is being pump. If you tap the delivery tube that feeds this nozzle and the water pressure jumps immediately, then the problem may lie with a faulty pump or impeller. Should all basic troubleshooting measures fail contact a certified technician to narrow down the precise issue before investing in parts that may or may not be the root cause. Hope this helps! - Chris

Online Outreach Specialist

Related Frigidaire FPHD2491KF Manual Pages

Wiring Diagram (All Languages) - Page 1

... Electrical Rating 120 Volts, 60Hz Separate Circuit..15 amp min.- 20 amp max. The heater cycles ON and OFF for brief periods during the wash cycle. Symptom Dishwasher will not operate when turned on proper loading of a molded detergent cup and a built-in order to four, being the least amount, to insure...

Wiring Diagram (All Languages) - Page 2

...'s flashing indicates power failure has occurred. LOW RINSE The liquid rinse agent is low. Light will advance the dishwasher to the next step. Pushing the START/CANCEL pad will switch off after 5 complete wash cycles or dispenser is filled. (Some models) SANITIZE The SANITIZED criteria has been met. OPTION LED's Flashing -- Indicator...

Installation Instructions (English) - Page 1

...top of 1/4" may be flat and free of unit behind kickplate on bottom left . Dishwasher Installation Instructions Printed in U.S.A. 675000800908 08/09 INSTALLER: Leave Installation Instructions with a 3/8" National... should allow 5/16" below ) 14. Screw mounting brackets firmly to locate dishwasher's drain, water, and electrical connections. 2. Reinstall tub cap. Do not push...

Installation Instructions (English) - Page 2

... 8. See Figures Below. 2. JUNCTION BOX COVER Electric Shock Hazard Grounding Instructions: The dishwasher must be connected to water inlet valve as shown in the junction box. All wiring...on drain hose. check these items: ‰ Water and electrical lines are hooked up to dishwasher's green lead with a clamp. Note: When replacing Kickplate and kickplate brace hand tighten screws....

Product Specifications Sheet (English) - Page 1

...174; NSF® International Certification Available in our largest, multicompartment silverware basket. frigidaire.com PowerPlus™ Cycle For an extra-heavy wash performance. 24" Built-In Product Dimensions Height (Adjustable) Width Depth (Including...the top rack to clean. Dishwasher FPHD2491K F Signature Features Best Drying Performance1 Our PowerPlus™ dry cycle offers the best...

Product Specifications Sheet (English) - Page 2

... 90 A - Printed in the U.S.A. Specifications subject to Product Installation Guide for safe operation. Dishwasher FPHD2491K F 24" Built-In Features Control Design Fully-Integrated Pro-Select™ Digital Display Yes... with Integrated Co Wash System Wash Levels / Wash Speeds DishSense™ Technology Direct 5 / 1 Frigidaire Professional Yes Sound Package SilentDesign™ Filter...

Complete Owner's Guide (English) - Page 1

... OF CONTENTS Important Safety Instructions 2 Product Registration 3 Dishwasher Features 4 Operating Instructions 5-8 Preparing and Loading Dishes 9-11 Dishwasher Dispenser and Detergents 12 Factors Affecting Performance 13 Care and Cleaning 14-15 Solutions to Common Dishwashing Problems .. 16-18 Warranty 19 www.frigidaire.com USA 1-800-944-9044 www.frigidaire.ca Canada 1-800-265-8352

Complete Owner's Guide (English) - Page 2

... these instructions for such a period, before using this or any other flammable vapors and liquids in the vicinity of children. • Do not wash plastic items unless marked "dishwasher safe" or the equivalent. Read the Installation Instructions for recommendations, if not marked. Contents may be hot to the touch immediately after use...

Complete Owner's Guide (English) - Page 3

... in the mail. Read Before Operating Your Dishwasher! As each cycle begins, you will hear is part of our commitment to continue serving you select. The next sound you may-or may be surprised at www.frigidaire.com or by dropping your product with Frigidaire enhances our ability to serve you for choosing...

Complete Owner's Guide (English) - Page 5

... 1-24 hrs power normal light energy china rinse hi temp air delay START sanitized plus wash wash saver crystal only sanitize wash dry start , press START/CANCEL pad. 8. Add detergent (See Dishwasher Dispenser & Detergents). 3. Run hot water faucet nearest dishwasher until water is programmed to remember your last cycle so you do not have to...

Complete Owner's Guide (English) - Page 6

... time will remain on until end of the heated dry with rinse aid that achieves enhanced drying performance. Washing action will reduce energy consumption, but reduce drying perfomance. Press START/CANCEL pad and the dishwasher will start hours and will be satisfied if there is selected, the light above the pad will...

Complete Owner's Guide (English) - Page 8

... after the door is first installed, or when power has been interrupted. Close dishwasher door. NOTE The time remaining could suddenly increase or drop several minutes. The ...wash wash saver crystal only sanitize wash dry start hours. HITEMP WASH and NO HEAT DRY indicator lights will remain on at the end of these codes are needed . 8 In the unlikely event the dishwasher...

Complete Owner's Guide (English) - Page 9

.... • Load racks so that water can be in question. • If the dishwasher drains into a food disposer, be loosened before starting dishwasher. They can reach all inside surfaces. Empty liquids from opening. • Check manufacturer's recommendations before washing items in the raised position.) 12 place settings standard loading pattern Some models have...

Complete Owner's Guide (English) - Page 11

... your model. Adding a Dish To add or remove items after wash cycle starts: • Unlatch door and wait a few seconds until wash action stops before opening. • Add the item and wait a few seconds to allow cold air to slowly expand inside dishwasher. • Close door firmly to avoid damaging the silver finish...

Complete Owner's Guide (English) - Page 12

... Water (0-3 grains) 2 teaspoons (each cup- 1/4 full) Detergent Usage Guide Medium Hard Water (4-8 grains) 5 teaspoons (each cup- DISHWASHER DISPENSER & DETERGENTS Filling the Detergent Dispenser The detergent dispenser has one covered and one tab in main wash cup and close. • Add detergent just before starting cycle. • Store detergent in a cool, dry location...

Complete Owner's Guide (English) - Page 13

...to refill. Wait until liquid touches the indicated fill level. To check water temperature entering dishwasher: • Turn on setting. however you will have a qualified person raise the hot...water to check the temperature. • If temperature is time to 140 washes, depending on hot water faucet nearest dishwasher for several minutes to clear cool water from pipe. The dial is reduced...

Complete Owner's Guide (English) - Page 14

...of Drain Air Gap If a drain air gap was installed for your dishwasher and is usually mounted on water and electrical power supply. 3. For ...wash performance. Failure to cool before cleaning the interior. Fill both detergent cups and run dishwasher through a POWER PLUS cycle. 4. Check connections to the dishwasher at the supply source by warranty. Winterizing A dishwasher...

Complete Owner's Guide (English) - Page 16

... arms, preventing them from rotating. Use the Rinse & Hold cycle or rinse by hand washing in your dishwasher. Dishes not Dry • Select heat dry option. • Make sure the rinse... Check the incoming water temperature. Food Soils Left on disconnecting and restoring service to your dishwasher. Be sure all supply lines to see that are protected. Rinse thoroughly. • Iron...

Complete Owner's Guide (English) - Page 17

... the water hardness. (Check Detergent Chart.) • Lower the water temperature. • Use no sound) when the wash action is not normal. SOLUTIONS TO COMMON DISHWASHING PROBLEMS Dishwasher Leaks • Use only fresh detergent designed for dishwasher to see if cycle has been completed. • Make sure items do not overload. (See Preparing and...

Complete Owner's Guide (English) - Page 18

... and allow cycle to run until it starts the second water fill (approximately 10 minutes). Dishwasher Has an Odor • Soiled dishes left in dishwasher too long can cause lime deposit buildup on ? Select the NORMAL WASH cycle. Allow dishwasher to finish. Do not add detergent. 3. The SENSING light will be off. 5. Close and...